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Ganley Buick GMC

Cleveland, OH

4.7
415 Reviews

14000 Pearl Road

Cleveland, OH

44136

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Showing 415 reviews

September 21, 2023

This dealer has always treated me well. I would recommend them to others. Do not force me to write more words than I want. More

by bobmustee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Wirtz
September 21, 2023

Scheduled an oil change and tire rotation. Service was completed on time without any issues. More

by Campiri2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure their names, but they were 3 young ladies who were pleasant and courteous.
September 15, 2023

Very clean and friendly, understood my concerns and needs, went above and beyond to help me More

by Djg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom
September 08, 2023

If I could give ZERO stars I would. Please do yourself a favor and read the negative reviews and take them seriously. This dealership does NOT complete their certified warranties (172-i More

by Lilypad2435
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Lorenzo (quit shortly after issues was brought to dealerships attention), Chad Bessmer, John Hopkins, Joe Gerycz
September 01, 2023

Was very pleased with all of the Ganley employees we interacted with and was delighted with the respectful interactions that occurred as a part of our recent Enclave purchase. This is the way all auto More

by Satisfied Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Did not receive business cards from salesman and finance manager - both were great however
August 23, 2023

I can be confident when getting my Buick Cascada serviced at Ganley, that the work will done at a fair price. The Service Department and Technical Staff has always made my visits pleasant. I can rely on them More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Moher
August 21, 2023

A professional and friendly staff along with a very clean waiting area. It was a short wait to complete their work. More

by barry.libby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
August 19, 2023

I was very please with my service at this location. They were very welcoming and got the job done fast and efficient. More

by rebeccas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember they were all great
August 15, 2023

Car taken in on time, service time approximate 60 minutes. Did all that was requested plus safety check. More

by flpsep5
Recommend Dealer
Yes
Employees Worked With
Service manager
August 03, 2023

Great dealership, always efficient and friendly. Gave me a quote for tires along with oil change More

by Bretzh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Erin
Aug 03, 2023 -

Bretzh responded

great

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