Ganley Buick GMC

Great Dealership. Came in for new buy and never felt hassled and/or taken advantage of. Very friendly and professional, no gimmicks. I will buy my next vehicle here. Came in for new buy and never felt hassled and/or taken advantage of. Very friendly and professional, no gimmicks. I will buy my next vehicle here. More

**BUYER BEWARE** They falsify service repair orders (and certified pre-owed warranties inspections) to fit their narrative. They have mastered being scam artists and have no problem screwing over their cust certified pre-owed warranties inspections) to fit their narrative. They have mastered being scam artists and have no problem screwing over their customers. By the time you’re aware of what has taken place, they already have a response that blames you for the issue. This dealership is not worth the stress or your time. Read all the negative reviews. Take them seriously. They may be “nice” like the positive reviews say until something goes wrong. Then they show their true colors. They are the reason people hate car salesmen. Do yourself a favor and stay far away from Ganley Buick GMC in Strongsville. Go ahead Joe Gerycz-tell me I’m wrong that your service department doesn’t falsifies service records because I have ones that will prove you otherwise. More

Easy to schedule, quick, efficient appointments. Never disappointed. They even wash my car before I take it home! Never disappointed. They even wash my car before I take it home! More

This dealer has always treated me well. I would recommend them to others. Do not force me to write more words than I want. I would recommend them to others. Do not force me to write more words than I want. More

Scheduled an oil change and tire rotation. Service was completed on time without any issues. Service was completed on time without any issues. More

Very clean and friendly, understood my concerns and needs, went above and beyond to help me needs, went above and beyond to help me More

If I could give ZERO stars I would. Please do yourself a favor and read the negative reviews and take them seriously. This dealership does NOT complete their certified warranties (172-i Please do yourself a favor and read the negative reviews and take them seriously. This dealership does NOT complete their certified warranties (172-inspection) but will check all the boxes as if it was completed then put those vehicles on the lot to be sold. These vehicles have issues and should not be sold to customers but they don’t care because they think you won’t ever find out. John Hopkins, Fixed Operations Director, lies about what goes on in the service department & the repairs needed on your vehicle and Joe Gerycz, the GM, & Chad Bessmer, General Sales Manager, cover for him and everyone else in that place. If you do decide to purchase a vehicle from them, record every conversation and write everything down (get copies). It’ll help when you file your complaint with the Attorney General’s Office. I fully expect Joe to try to dispute this review like he has on others, but I'm able to tell you to record conversations and write everything down because that's what I have done. I have John Hopkins stating on a recording that they don't perform the full 172-point inspection (and they're still defending his actions). So again, do yourself a favor and take these negative reviews seriously and stay the xxxx away from this dealership! More

Was very pleased with all of the Ganley employees we interacted with and was delighted with the respectful interactions that occurred as a part of our recent Enclave purchase. This is the way all auto interacted with and was delighted with the respectful interactions that occurred as a part of our recent Enclave purchase. This is the way all auto purchases should be! John & Luz More

I can be confident when getting my Buick Cascada serviced at Ganley, that the work will done at a fair price. The Service Department and Technical Staff has always made my visits pleasant. I can rely on them at Ganley, that the work will done at a fair price. The Service Department and Technical Staff has always made my visits pleasant. I can rely on them to make the needed recommendations to assure my vehicle is well maintained to insure reliability and safety. They always appear eager to demonstrate to the customer that the decision to rely on them for trustworthy automotive service is greatly appreciated. More

A professional and friendly staff along with a very clean waiting area. It was a short wait to complete their work. waiting area. It was a short wait to complete their work. More