
Ganley Chevrolet
Brook Park, OH
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511 Reviews of Ganley Chevrolet
Exceptional First Time Chevrolet Experience I arrived at the dealership and was greeted by WIlliam Johnson, I was looking for a car change after being a Honda owner for the past 17 years. He as I arrived at the dealership and was greeted by WIlliam Johnson, I was looking for a car change after being a Honda owner for the past 17 years. He asked me what I was looking for and what my needs were and suggested looking at the Equinox; since a family member purchased one a year ago and really liked it I was excited to see it and test drive. He accompanied me on the test drive and showed me everything about the car and answered all my questions. He was not pressuring me at all and I really liked the car; he discussed pricing and payments and I decided on the car and leasing and I couldn't be happier. He worked out a leasing program with an affordable payment and a car fully loaded. I am so happy with this vehicle that I am telling everyone about not only the car but the dealership experience. Great Job!!! More
Very Disappointed If you are a disabled veteran do not go to Ganley Chevrolet. We were in search of a vehicle capable of supporting a lift to transport a scooter so my If you are a disabled veteran do not go to Ganley Chevrolet. We were in search of a vehicle capable of supporting a lift to transport a scooter so my husbands quality of life could improve. An Equinox, approved by the VA, is one of the more reasonably priced vehicles able to do this. We explained our situation at the dealership. We were Not offered a test drive. When warranty came up we were told we could purchase it, not made aware of what was included with the price. Various packages were Not discussed, only the most expensive was presented. Different maintenance packages were presented. When I questioned price I was Impatiently told I should not worry about that because it would be worked into the price. The dealership pulled a Transunion report. It had a lower score than credit karma. The best the dealership could offer with the Transunion score of 692 and 50 percent down payment was 8.50 percent for 75 months. Please take advantage of our experience and shop elsewhere. Everyone, especially disabled veterans, deserve a fair, honest deal. More
OIL CHANGE Everything was very professional from start to finish. The time it took was minimal, the car was even washed which was a nice touch. Thank you. Everything was very professional from start to finish. The time it took was minimal, the car was even washed which was a nice touch. Thank you. More
Required maintenance Good service. Pau Wl is a good man. All issues taken care of. Repairs done on time. Appreciate the ride to and from bus stop. Appeciate courtesy Good service. Pau Wl is a good man. All issues taken care of. Repairs done on time. Appreciate the ride to and from bus stop. Appeciate courtesy car wash. More
Excellent service I have a 2 year old and 4 month old that I had to bring to turn in my lease and lease a new Equinox. Cody Deszi was very accommodating to my needs an I have a 2 year old and 4 month old that I had to bring to turn in my lease and lease a new Equinox. Cody Deszi was very accommodating to my needs and got my paperwork done quickly so I could get the kids home for naptime. More
Oil Change It was easy to schedule a appointment online for the next day with Pete for a oil change. They were ready at the time given. It was easy to schedule a appointment online for the next day with Pete for a oil change. They were ready at the time given. More
Not pressured,honest I originally wanted a color combination not available any longer. Pete gave me back my $200 and didn't try to pressure me to purchase a different veh I originally wanted a color combination not available any longer. Pete gave me back my $200 and didn't try to pressure me to purchase a different vehicle.A few days later I decided what I wanted ,I called Pete and we made a deal that satisfied us. More
whatever it takes to get the deal done they went above and beyond to get me the loan for my wifes new chevy trax. thanks for helping keep her happy you all did great. they went above and beyond to get me the loan for my wifes new chevy trax. thanks for helping keep her happy you all did great. More
Worst experience ever at a car dealership Yesterday we test drove a vehicle and when we returned to the dealership we were told someone had purchased the car while we were driving it. The mana Yesterday we test drove a vehicle and when we returned to the dealership we were told someone had purchased the car while we were driving it. The manager told us it was "our tough luck" that this happened. Our salesman Nathan would not support us and after two hours wasted we walked away without a car. Today I received an email from Nikole in customer service inviting us to return to them and test drive a different car. NEVER have I heard of this type of thing happening! The manager was very smug and rude. We told him that we were going to buy that car and he said, " but you didn't, did you?" and laughed in my husband's face. Needless to say we won't be returning ever. More
Lease Was a great help and great deal, went to many dealerships thst day and ended at Ganley. I should’ve started there because no one was Better Was a great help and great deal, went to many dealerships thst day and ended at Ganley. I should’ve started there because no one was Better More