
Ganley Chevrolet
Brook Park, OH
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512 Reviews of Ganley Chevrolet
nice job! Even though I was late to my appointment due to a work commitment Holly did a great job of getting my vehicle in and got the work started. Even wh Even though I was late to my appointment due to a work commitment Holly did a great job of getting my vehicle in and got the work started. Even when she had to leave she passed my work order off to Dave who continue to keep me updated on the progress. My oil change and tire rotation was completed in the time that I needed it and I was on my way back to work. Great job to the entire Ganley service team ! More
Don’t trust their multipoint check Bought a 2015 Colorado. Drove it home 50 miles. The rear end starts whining and hear a loud thumping sound when I pull in my drive. I took it to a d Bought a 2015 Colorado. Drove it home 50 miles. The rear end starts whining and hear a loud thumping sound when I pull in my drive. I took it to a dealer near me. They put a brand new rear end in it and replaced a drive shaft. There was a bulletin on these issues. My truck was in the shop for two weeks waiting for parts. When I called to speak to them, I got the “hold please” for ten minutes. Then they said there was nothing they could do about it. Their service department cleared the vehicle for sale. I was told they were all certified techs. I have to question how their techs didn’t pick up on the noises I heard when I got off the highway. NEVER DO BUSINESS WITH GANLEY!! More
No pressure, efficient, courteous, smooth and fast. Staff was extremely courteous and efficient and went beyond what you would expect. No pressure to buy any car and brought all the ones I looked at ri Staff was extremely courteous and efficient and went beyond what you would expect. No pressure to buy any car and brought all the ones I looked at right up to the showroom door. My salesman had endless patience and suggestions on cars I hadn't even considered. Once I had decided on a car, we got some preliminary paperwork started and I came back the next morning with my trade-in and finished up, then on to the finance dept., which went smooth as could be, and I was finished without any sitting around and waiting between every step. When they announced a happy customer was on the way up front, it was true. More
Very friendly, and prompt service. I would recommend Ganley Chevrolet for all services. Very good to deal with, and that includes service. I called for an appointment, and got one when I would recommend Ganley Chevrolet for all services. Very good to deal with, and that includes service. I called for an appointment, and got one when I wanted it, and they took my truck, and serviced it. More
Service Holly was very knowledgeable. Ans. all questions. Was very friendly. Work was done in record time. I especially appreciated the car being washed. Ev Holly was very knowledgeable. Ans. all questions. Was very friendly. Work was done in record time. I especially appreciated the car being washed. Everything was great. More
Always great working w/ the guys at Ganley! This is my 3rd new car purchase at Ganley Chevrolet. The salespeople are relatively easy to work with and I've always had a great experience in the S This is my 3rd new car purchase at Ganley Chevrolet. The salespeople are relatively easy to work with and I've always had a great experience in the Service Department whenever needed. More
Very unfriendly environment. A friend recommended to see Brett Price at Ganley Chevy. Was very interested in a vehicle until Brett Price started to rush me, I already ran my credi A friend recommended to see Brett Price at Ganley Chevy. Was very interested in a vehicle until Brett Price started to rush me, I already ran my credit to look for a lender then he tells me if I don't get it that day it will be sold. By then I told him I was not interested. He texted my friend that recommended seeing him his exact words were "Your boys got me f***** up lol. Not really a fan of his tone. The truck will be sold regardless." After this I will no longer look for another vehicle at Ganley Chevrolet in Brookpark Ohio. More
Horrible We have been going to this dealership for years have bought a number of cars form them the last car was a Chevy Equinox that after only having it less We have been going to this dealership for years have bought a number of cars form them the last car was a Chevy Equinox that after only having it less then 4 years it is falling apart. We took it in cause it is still under warranty they would not fix everything that was wrong we were offered to do a trade in for 13K they then changed it to 10K and were trying to but us in a car with a payment to 800 plus. And making it like it was are only course of action they were rude and very unprofessional. More
Was a great experience! People at the dealership were friendly and very helpful with my car selection. Would recommend sending friends or family to Ganley Chevrolet for a ne People at the dealership were friendly and very helpful with my car selection. Would recommend sending friends or family to Ganley Chevrolet for a new car. More
standard maintenance They got right to it, found a screw in a tire, checked the tires for leaks, and did not charge extra for removing the screw. There were no leaks. They got right to it, found a screw in a tire, checked the tires for leaks, and did not charge extra for removing the screw. There were no leaks. They did the standard oil change, inspection, and washed the car. More