Ganley Chevrolet

Awesome Customer Service Ganley Chevrolet provided me with an EXCELLENT car buying experience. Corey G. was my sales consultant and he was AWESOME. Corey made the process so Ganley Chevrolet provided me with an EXCELLENT car buying experience. Corey G. was my sales consultant and he was AWESOME. Corey made the process so easy. I appreciated his patience and even staying past closing hours to work with me. Corey you are THE MAN!!! More

High price repair. I found out another Chevy dealership in ( Strongsville) would have charged me $170 less for the same job.. Service manger John basic I found out another Chevy dealership in ( Strongsville) would have charged me $170 less for the same job.. Service manger John basically told me too bad then hung up on me.. More

Best Dealership EVER! Everyone was very polite and willing to help, Pete who initially took care of me listened to what I was looking for and found me a couple of choices, Everyone was very polite and willing to help, Pete who initially took care of me listened to what I was looking for and found me a couple of choices, of course I wanted all the bells and whistles included which he had to find for me. Pete was also leaving that day for vacation and introduced me to Al who was equally friendly, attentive and assuring I would be taken care of. From the time I picked my Trax to the time I left the parking lot every employee who I had contact with was wonderful. I would recommend this dealership to anyone! More

Excellent Service, Friendly and Knowledgeable Personnel From the moment I walked in, I was immediately greeted and directed to a waiting area for refreshments. I met with Chad, who was likable and helpful i From the moment I walked in, I was immediately greeted and directed to a waiting area for refreshments. I met with Chad, who was likable and helpful in our search for a used car that fit my wants, needs, and budget. He helped me select a vehicle to test drive within minutes, and then had another associate come with us for the ride. Mark was well read on the car and knew its features and specifications very well. His insight on the vehicle and his explanations helped me understand what made the vehicle I was driving stand out from others I had looked at, and ultimately aided in my decision. Upon returning from the drive, Mark brought out another car that better suited my desires and in turn hopped back in that one for a second drive. When it came down to it, Chad, Mark, and Holly, another associate who was friendly and offered her assistance when Mark and Chad were busy, were all great helpers and assisted in my purchase of a vehicle that I am more than happy with. More

Very helpful staff and professional. Very helpful staff and excellent service department. Also sales rep was very helpful with what I was shopping. Also the financial rep was very profes Very helpful staff and excellent service department. Also sales rep was very helpful with what I was shopping. Also the financial rep was very professional and helpful. More

Good price Great service Charlie was very professional. He got the car on a rack for my inspection. Answered all questions. We arrived at a price without a problem. Charlie was very professional. He got the car on a rack for my inspection. Answered all questions. We arrived at a price without a problem. Ruth was also very helpful and professional. More

Outstanding service The dealership did not have the truck that I was looking for but found it in a very short time at another dealership. The staff was very accommodating The dealership did not have the truck that I was looking for but found it in a very short time at another dealership. The staff was very accommodating in making sure that i was satisfied. More

GREAT SERVICE. FRIENDLY EMPLOYEES I FEEL LIKE A MEMBER OF ONE LARGE FAMILY WHEN I VISIT Ganley Chevy. beyond that, they have never failed to meet my needs and have done so with efficie I FEEL LIKE A MEMBER OF ONE LARGE FAMILY WHEN I VISIT Ganley Chevy. beyond that, they have never failed to meet my needs and have done so with efficiency and always ready to help me with any issue any of my 3 vehicles may have. and one of them is a Ford! More

Quick Fix Surprised they could get me in so quickly on short notice. I needed a tail light replaced and since it was a new car, It was Friday afternoon when I c Surprised they could get me in so quickly on short notice. I needed a tail light replaced and since it was a new car, It was Friday afternoon when I called for the appointment, thinking I would have to wait til the next week. Well, if I could bring it that afternoon, they’d fit me in. So I drove over. I had to wait at service desk because there were people ahead of me but once they got going it was not too long at all. I barely finished a cup of their new coffee. And they washed the car too. More

Poor post sales support We purchased a 2016 Escalade from the dealer and have had some issues with the vehicles. After the Salesperson agreed to reimburse us for a portion o We purchased a 2016 Escalade from the dealer and have had some issues with the vehicles. After the Salesperson agreed to reimburse us for a portion of the problems the salesperson is not responding to any of our messages. When I do reach him he sales he will follow up then disappears again. I can not recommend a dealer who does not stand by their product or employees. More