
Garavel Chrysler Jeep Dodge Ram
Norwalk, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 3:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Everyone in the service department at this dealership is so nice and helpful. I will bring my Jeep nowhere else going forward! 5 STARS ALL THE WAY! so nice and helpful. I will bring my Jeep nowhere else going forward! 5 STARS ALL THE WAY! More
Jeff Cefalu made this the quickest and easiest buying experience ever!!! Jeff was great, very knowledgable!!! Highly recommend this dealership. Thanks so much, love the van. experience ever!!! Jeff was great, very knowledgable!!! Highly recommend this dealership. Thanks so much, love the van. More
Over the years I have bought and leased vehicles from this dealership. When I brought my truck in for service this time I dealt with Keith. He was very professional and gave me an honest and fair price this dealership. When I brought my truck in for service this time I dealt with Keith. He was very professional and gave me an honest and fair price. More
I came into the service department with a leak to the inside of the car. Keith immediately diagnosed the problem & had it taken care of within a half hour. I also purchased my Jeep there a year ago, & ha inside of the car. Keith immediately diagnosed the problem & had it taken care of within a half hour. I also purchased my Jeep there a year ago, & have consistently found all the people I have worked with to be courteous & helpful. More
Keith was very professional. He explained the problem with my car to us in detail we could understand. The estimate he gave us actually came in slightly lower than he originally quoted us. We worked ma with my car to us in detail we could understand. The estimate he gave us actually came in slightly lower than he originally quoted us. We worked mainly with Keith but the entire staff if always friendly and helpful. More
I found from the finance department on through the parts department the service was excellent. I would have expected the sales department to give better service. I would rate the sales person as bad. department the service was excellent. I would have expected the sales department to give better service. I would rate the sales person as bad. More
I'm with this dealership since almost 10 years and could not be happier with them. We buy our cars there and also have them serviced there. They are always friendly, efficient and helpful. Keith in p could not be happier with them. We buy our cars there and also have them serviced there. They are always friendly, efficient and helpful. Keith in particular knows his stuff, always explains precisely what needs to get done and what can wait and makes sure I have the car back when promised. I can highly recommend the dealer and Keith More
We made a speedy and effortless deal over the phone for a 2013 SRT Viper GTS from NH and drove three hours to pick it up (totally worth the trip). Garavel Autogroup (Jeffrey M. Cefalu, Sales Conslt; John Ro 2013 SRT Viper GTS from NH and drove three hours to pick it up (totally worth the trip). Garavel Autogroup (Jeffrey M. Cefalu, Sales Conslt; John Rosetti, Sales Mgr.; Omar Hamed, Bus. Mgr.) and everyone at the dealership were all genuinely happy to share the experience with us. Even the gentlemen who PID the car were proud to do their best with attention to detail and professional pride. Overall, it was a great experience and we will be back for the convertible when it's available in 2014! More
We continue to come back to this Jeep dealership b/c of the wonderful customer service and b/c we feel like they are fair, honest and work with us every time we come in with a needed repair for our vehicle the wonderful customer service and b/c we feel like they are fair, honest and work with us every time we come in with a needed repair for our vehicle. Recently, my family had arrived in town for Graduation weekend, after a long flight and travel day, we were on our way to their hotel and our back passenger side window would not stay up. Frantic, I called the dealership hoping they could see me and they told me to come on in. They were able to fix my window within 2 hours and my family was back on their way. Although, it seems trivial, this was huge as the jeep couldn't have sat in a parking lot of a hotel for the weekend w/ a broken window. I was so grateful that a service professional was available and the part was in stock. It saved the weekend!!! Again, great service like this is why Garavel continues to be our dealership of choice! More
My first experience with this dealership has been a very positive one, during my recent purchase of a new 2014 Grand Cherokee Overland. The entire team there were extremely helpful, polite, professional and positive one, during my recent purchase of a new 2014 Grand Cherokee Overland. The entire team there were extremely helpful, polite, professional and friendly, which led to an overall pleasurable experience. My salesman, Jeff Cefalu, in particular, could not have worked harder for me in his efforts to get me the best deal on the new Jeep, a fair trade for my current vehicle, and exhausted himself in trying to locate the specific vehicle I was looking for.. arranging to have it transferred to his dealership.. then having it prepped and ready for delivery in just 7 days as promised! I am enjoying my new Jeep very much and would definitely purchase another vehicle from this dealership again and would recommend to friends/family as well. NICE JOB!! More