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Garavel Chrysler Jeep Dodge Ram
Norwalk, CT
6,164 Reviews
Garavel Chrysler Jeep Dodge Ram is CT's Largest volume dealership.
2025 DealerRater.com Dealer of the Year Award winner.
Free Lifetime Warranty on all new cars
Every used car comes with 1 of 4 warranty levels. With available additional coverage.
BEST price guarantee on all vehicles.
Trade-in values provided by Kelley Blue Book.
Proceeds from each car support a local charity each month.
Garavel Service
- Genuine Factory parts installed by Factory-Trained technicians
- Free courtesy shuttle
- Comfortable waiting area with free WIFI, coffee, tea, water, and snacks
- Loan cars available for major services
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 6,164 reviews
August 20, 2026
I want to separate my experiences with two people at this dealership because they were completely different. Carlos was professional and respectful throughout my conversations with him. I had no issue wor dealership because they were completely different. Carlos was professional and respectful throughout my conversations with him. I had no issue working with him and appreciated his communication. My experience with Bob, the sales manager, was unfortunately the opposite. From the beginning of our conversation, I found his tone and approach very assertive and intimidating. I felt pressured to tell him what monthly payment I was willing to commit to when I was not yet comfortable making that decision. There is nothing wrong with a salesperson asking about a customer’s budget. However, there is a difference between asking a question and making a customer feel pressured into providing an answer. That distinction is what made this interaction so uncomfortable for me. The dealership emphasizes that it is family-owned, which gave me an expectation of a more personal and respectful buying experience. Unfortunately, after my interaction with Bob, I walked away feeling the exact opposite. I decided not to move forward with the dealership. I’m glad I trusted my instincts and did not commit to something simply because I felt pressured in the moment. Again, I want to recognize Carlos for treating me respectfully. My negative experience and decision to walk away were specifically related to my interaction with Bob the sales manager. I hope this feedback is taken seriously and helps improve the experience for future customers. More
by John
August 16, 2026
The dealership was very helpful in helping me identify the right vehicle for my son. the right vehicle for my son. More
by peter
Employees Worked With
August 13, 2026
I had a great experience with Garavel Jeep. The staff was extremely helpful in finding the exact vehicle I was looking for, and the entire process was smooth, easy, and stress free. I highly re The staff was extremely helpful in finding the exact vehicle I was looking for, and the entire process was smooth, easy, and stress free. I highly recommend them! More
by jmitchellfamily3
August 12, 2026
Very easy to deal with, would lease from them again. 10/10 would recommend to anyone. 10/10 would recommend to anyone. More
by rholt0928
Employees Worked With
August 07, 2026
If you are looking for a new vehicle, I cannot recommend Garavel Jeep in Norwalk enough. My entire buying experience, from start to finish, was truly excellent. I had the pleasure of working with Chris M., Garavel Jeep in Norwalk enough. My entire buying experience, from start to finish, was truly excellent. I had the pleasure of working with Chris M., who was incredibly knowledgeable, patient, and attentive. He listened to exactly what I wanted and made the sales process entirely stress-free, without any of the typical high-pressure tactics. When it came time to finalize the paperwork, Evelyn made closing the deal an absolute breeze. The financing stage can often be the most tedious part of buying a car, but Evelyn was organized, transparent, and genuinely enjoyable to work with. She made what is usually a complicated process feel effortless. Thank you to Chris, Evelyn, and the rest of the Garavel team for a true five-star experience! More
by erica.j.chapman
August 05, 2026
Carlos was a pleasure to work with. Him and everyone at garavel worked hard to get me within my budget. Delivery was quick and easy, no high pressure to add on warranty options during f Him and everyone at garavel worked hard to get me within my budget. Delivery was quick and easy, no high pressure to add on warranty options during financing. More
by Technisonic.md
August 04, 2026
My experience with this dealership was fantastic! Everyone I worked with was very kind and knowledgeable and it made the car buying experience enjoyable. Annie and Evelyn were great! Everyone I worked with was very kind and knowledgeable and it made the car buying experience enjoyable. Annie and Evelyn were great! More
by Matt D
July 28, 2026
Excellent dealership experience, fast response to any questions I had through the ordering process. Delia is a fantastic salesperson. questions I had through the ordering process. Delia is a fantastic salesperson. More
by kevinleon87
July 26, 2026
Annie was great. It was a smooth process. Thank you for helping me find the car I wanted. It was a smooth process. Thank you for helping me find the car I wanted. More
by Rpm0405
July 26, 2026
Great service. Chris Marino was excellent and a pleasure to work with. His sales manager too! Highly recommend Garavel. Chris Marino was excellent and a pleasure to work with. His sales manager too! Highly recommend Garavel. More
by brendantky
