Garavel Chrysler Jeep Dodge Ram - Service Center

I'm with this dealership since almost 10 years and could not be happier with them. We buy our cars there and also have them serviced there. They are always friendly, efficient and helpful. Keith in p could not be happier with them. We buy our cars there and also have them serviced there. They are always friendly, efficient and helpful. Keith in particular knows his stuff, always explains precisely what needs to get done and what can wait and makes sure I have the car back when promised. I can highly recommend the dealer and Keith More

We continue to come back to this Jeep dealership b/c of the wonderful customer service and b/c we feel like they are fair, honest and work with us every time we come in with a needed repair for our vehicle the wonderful customer service and b/c we feel like they are fair, honest and work with us every time we come in with a needed repair for our vehicle. Recently, my family had arrived in town for Graduation weekend, after a long flight and travel day, we were on our way to their hotel and our back passenger side window would not stay up. Frantic, I called the dealership hoping they could see me and they told me to come on in. They were able to fix my window within 2 hours and my family was back on their way. Although, it seems trivial, this was huge as the jeep couldn't have sat in a parking lot of a hotel for the weekend w/ a broken window. I was so grateful that a service professional was available and the part was in stock. It saved the weekend!!! Again, great service like this is why Garavel continues to be our dealership of choice! More

Wow! Where to start? My car had a lot of trouble starting when I left New Jersey for an important evening meeting in Norwalk. In desperation and fear that my car wouldn't start after my meeting when returnin when I left New Jersey for an important evening meeting in Norwalk. In desperation and fear that my car wouldn't start after my meeting when returning home to my family, I called Garavel. Keith answered, and though he explained that his techs would be gone by the time I arrived, he would be happy to take a look at my Jeep. When I arrived and explained my predicament, Keith had an employee quickly run out and check my car. With a clearly diagnosed bad starter, I thought I would be booking a hotel for the night. To my delight, Keith not only found a way to get the part for me on the spot, but had a tech stay after hours to make sure I could get home to my family that same night. To say I was grateful is an understatement. Keith and his team could not have been more understanding and helpful. A true service delivery center, this is hands down the best service experience I have had as a car owner. Thanks again to Keith and his team at Garavel for giving me a great experience, a great story, and helping me avoid a night away from my family. I encourage any local resident to make this dealership your stop for any service needs. More

Christa was kind, caring and explained all of the details of the service and bill. Excellent customer service on her part! Everyone at the dealership was professional and friendly. I would recommend my famil of the service and bill. Excellent customer service on her part! Everyone at the dealership was professional and friendly. I would recommend my family and friends to this dealership. More

Came in for a scheduled service and Christa was very helpful in explaining what needed to be done. It need to have the fuel injector cleaned from carbon build up. I noticed the difference from driving i helpful in explaining what needed to be done. It need to have the fuel injector cleaned from carbon build up. I noticed the difference from driving it almost right away and that my mpg improved by almost 3 miles. Thanks More

Always a good experience especially when dealing with Keith. I won't go to any other service advisor. Keith is open, honest, straight forward, dependable and very informative. He is a pleasure to Keith. I won't go to any other service advisor. Keith is open, honest, straight forward, dependable and very informative. He is a pleasure to work with and I trust his opinions and suggestions when it comes to maintaining my vehicle. Keith is an asset to Garavel. More

The staff is friendly and helpful and the service is always fast. Keith and Michelle go out of their way to keep me informed of the status of my service. always fast. Keith and Michelle go out of their way to keep me informed of the status of my service. More

Keith was extremely helpful and made my service experience as smooth as possible. I will definitely recommend Keith to anyone! Garavel has a customer for life :) experience as smooth as possible. I will definitely recommend Keith to anyone! Garavel has a customer for life :) More

they are always realiable and the services is fast and prompt they also answer any questions i may have they have a great waiting area prompt they also answer any questions i may have they have a great waiting area More

I had recently ordered a new AEV (American Expedition Vehicle) hood for my new Jeep Sahara unlimited. The Service dept. under Keith Zarmebski's (senior service advisor) watchful eye replaced my hood in Vehicle) hood for my new Jeep Sahara unlimited. The Service dept. under Keith Zarmebski's (senior service advisor) watchful eye replaced my hood in record time mobilizing most of the Service dept resources to ensure my vehicle was ready and my wait time was minimal. Keith kindly did this to minimize the disruption in my day since I was waiting for the vehicle to be ready and was under a tight deadline. Yet again the team at Garavel continues to exceed my expectations in terms of service and delivery. I have no doubt you would be hard pressed to find that level of service detail and focus on the customer being #1 in any other dealerships around. I also wanted to give an honorable mention to Ed Maldonando who as my sales advisor continues to provide me with real time responses to questions regarding my vehicle and helping to research parts I am looking to use on my jeep as I slowly customize the vehicle to my specific needs!! Thanks team for continuing to provide the best service available and being the #1 dealership in the Tri State area!! You certainly have won over my loyalty and have a customer for life... yours sincerely, Chalva Tchkotoua Managing Director (founder) BlueOcean70 Consulting South Norwalk, CT / Boca Raton, FL More