Garavel Subaru

Good experience buying a pre owned car from Eddy We had a good experience working with Eddy to find a pre-owned car for us. He was always patient and professional with a great smile. He made us fee We had a good experience working with Eddy to find a pre-owned car for us. He was always patient and professional with a great smile. He made us feel comfortable and secure with our final choice of car to buy. The whole team at Garavel Subaru made sure we were well taken care of. More

Buying a pre owned car from Eddy Buying my first pre-owned car with the help of Eddy was great! He was very inormative and pleasant to work with. I was very pleased with my experience Buying my first pre-owned car with the help of Eddy was great! He was very inormative and pleasant to work with. I was very pleased with my experience at Garavel Subaru at Norwalk! More

Bob Fuchs at Garavel Subaru Went to 2 other Subaru dealers in Fairfield County. By far Garavel Subaru was the best. Bob Fuchs went the extra mile for me. He was informative, p Went to 2 other Subaru dealers in Fairfield County. By far Garavel Subaru was the best. Bob Fuchs went the extra mile for me. He was informative, patient and just a regular guy who understood that buying a new car is a big investment. I highly recommend if you are in the market for a new car go to Garavel Subaru and ask for Bob Fuchs!! More

Great experience from start to finish! Garavel Subaru, and Jason Witkowski especially (our personal dealer) were fantastic!! The experience of buying our car was nothing but pleasant from Garavel Subaru, and Jason Witkowski especially (our personal dealer) were fantastic!! The experience of buying our car was nothing but pleasant from the moment we set foot on the lot to the day we picked up our new car! Jason answered all of our questions fully and quickly, we never felt pressured, and in the end we got the best car for our needs! Thanks again! More

Attentive and helpful salesman Our experience with Eddy was seamless. He's a very nice, helpful guy. Would recommend highly. He explained everything about the process and our new c Our experience with Eddy was seamless. He's a very nice, helpful guy. Would recommend highly. He explained everything about the process and our new car thoroughly. More

Wonderful experience Hadn't bought a car in 17 years, so this was a big deal. Jason Witkowsky was a great help and made the whole experience comfortable. Hadn't bought a car in 17 years, so this was a big deal. Jason Witkowsky was a great help and made the whole experience comfortable. More

Corey kept us from going anywhere else! Corey was great. Made it easy for my first car buying experience. Not many of the sales people seemed to keen on helping us when me and my wife walk Corey was great. Made it easy for my first car buying experience. Not many of the sales people seemed to keen on helping us when me and my wife walked in. Corey was the only reason we kept coming back. Thanks again Corey! More

Customer Attentiveness I shopped 3 Subaru, even one in my town, and Garavel was far superior to the others in spending the time I needed every step of the way. I never fel I shopped 3 Subaru, even one in my town, and Garavel was far superior to the others in spending the time I needed every step of the way. I never felt rushed. From the get-go, on the phone, Miles convinced me to hike to Norwalk through the thoroughness of detail he was willing to go into, via phone, about the car and its' features. Time is valuable and he knew I wasn't nearby. Then he advised me on the accessories and helped me decide which ones were important and why. Then Tom knew his stuff and had a very attractive financing rate that was hard to refuse. Bryan was very upbeat, knowledgeable about his product, and efficient in his pick-up day procedures/checklist. Jason was also very welcoming. The dealership was clean and well stocked with drinks and good looking nibbles. At the other dealerships, it was more of an attitude, "get in line and place your order". Garavel got that this was a dramatic change of car type for someone with a newly empty nest and totally was with it on how car color is a big deal for some buyers. I love the car color (an earthy green); the push of a button to drop the middle seats; the Sirius radio included in my package; returning to a vehicle that drives like a car instead of like a truck; the middle row space, needed for big Costco and gardening store runs; and more to be discovered since I've had it less than a week! Thanks to all! Survey design is so enhanced by the pictures matched with names and departments below. Nice. More

Great car buying experience My experience in purchasing a used vehicle here has been amazing! It's obvious that everyone in your company works as a team - never once was I told t My experience in purchasing a used vehicle here has been amazing! It's obvious that everyone in your company works as a team - never once was I told that I would need to wait and speak to someone specific - everyone worked together. I will certainly recommend your dealership to anyone I know looking for a vehicle. Bryan Walsh showed excellent customer service and continues to teach me the features of this car even after the sale has been completed. More

GARAVEL SUBARU OF NORWALK CT: HAS NO INTEGRITY I purchase a used car from Garavel Subaru of Norwalk on 8/22/2015. I had owned it for about 70 days, the warranty in CT was 60 days, and it was d I purchase a used car from Garavel Subaru of Norwalk on 8/22/2015. I had owned it for about 70 days, the warranty in CT was 60 days, and it was driven less than 1000 miles. On or around the 70th day the transmission went on the car. I contacted Gregg Catandella (service manager), and he told me he would look into it and get back to me. Gregg Catandella never called me back. So I went into the dealer a week later to speak to him (he was very rude and yelling at me). After yelling at me, he asked me to bring the car in to look at it. Several days later he called my wife yelling even though I gave him my cell phone. He was very rude to her, and told her it is no longer under warranty. He said they could fix it, but it would cost $3,900 dollars; the purchase price of the car was around $9,000. GARAVEL SUBARU OF NORWALK CT: HAS NO INTEGRITY More