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Garavel Subaru - Service Center

Norwalk, CT

4.3
583 Reviews

583 Reviews of Garavel Subaru - Service Center

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April 23, 2013

I always have a great experience when I take my car in to be serviced at Garavel Subaru. Employees are friendly and recommend services once and are not "pushy" if I decide not to do the recommended service. More

by Ssunset83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 22, 2013 -

Garavel Subaru responded

Hi Ssunset83, Thanks for the positive feedback! We will continue to be not "pushy" about our services. We try to maintain loaner vehicles at all times for customer usage when a major service is being done... as much as you like us, we don't want you to be forced to wait around. Thanks again, Garavel Subaru

April 13, 2013

The team is very customer centric. Service is fast and convenient. All of the service people I have met are friendly and helpful. They provide shuttle to office/home when you drop off car and in some si More

by keki
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 11, 2013

Don explained and preformed exactly what was needed in order to get my Subaru running like it should again. The repair was much less costly then I thought when the issues first appeared. Don took the ca More

by vxg17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Gasparino
April 05, 2013

The service at Garavel Subaru is always excellent, conscientious, friendly and convenient. The availability of loaner cars is especially convenient. I have always found the service on my cars to be More

by mjwilken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn't remember it, sorry
April 04, 2013

Garavel Subaru provided excellent service today. I called this morning to report an indicator light was intermittedly lighting up. The receptionist suggested I come right over so they could evaluate More

by c1gar1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 31, 2013

Subaru is trustworthy and my family goes there for all our car needs so prices should be lower. You should have a family and friends discount. More

by nzippy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sperry
November 10, 2012

I purchased my WRX at this dealership. The purchase did not go well as the price was raised and then lowered, however, they did charge me for a spoiler which was not on the car. This was subsequently refu More

by magicman909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Garavel
August 25, 2012

Scheduled when I liked and the service was done quickly. Waiting area was comfortable and amenable. Parts not on hand were received within 24 hours for a follow up without hassle. Friendly, courteous an More

by svivier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Vivier
July 22, 2012

Knowledgable and friendly staff in sales, service and parts departments. Even that I am not a Norwalk resident, we have purchased a car from Georgetown Subaru and realy like their service and parts depar More

by kostolom81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Morel ( Parts Associate)
Jul 24, 2012 -

Garavel Subaru responded

Great to hear you'll be back! Thank you!

April 06, 2012

Don and Dave made my Subaru experience not only pleasant by their friendliness and willingness to help me. They also got my car services very quickly and set me up with a loaner vehicle to use in the mean t More

by lasala12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Gasparino