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Garber Automotive Porsche Audi

Rochester, NY

4.9
755 Reviews

3955 West Henrietta Road

Rochester, NY

14623

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755 Reviews of Garber Automotive Porsche Audi

October 24, 2023

Porsche service is always excellent. Paul is super helpful and Scott does a great job on the car. One thing that the dealership's new owners have added is the video survey of the car at More

by KQSCHWARZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul and Scott
Nov 08, 2023 -

Garber Automotive Porsche Audi responded

KQSCHWARZ, we're delighted to know that you had an excellent service experience with Paul and Scott at Porsche Audi Rochester. We appreciate your feedback on the video survey - it's great to know it enhances your experience! Thank you for choosing us.

October 22, 2023

Excellent service. Really liked viewing the video - a useful tool that demonstrates what was done and the findiings. More

by MARK_UTELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name - gentleman in the middle work station was just excellent. Assigned to Paul but he seemed busy during my coming and going.
Nov 06, 2023 -

Garber Automotive Porsche Audi responded

Mark, we're glad to know you found our video service useful at Audi Rochester. We believe in transparency and keeping our customers informed. Thanks for the feedback!

October 21, 2023

Paul always takes very good care of us. He explains what needs to be done and why it needs to be done and make sure the cars handled with the upmost of care. More

by Gerald Pickering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Maclean and Paul D’Aries
Nov 06, 2023 -

Garber Automotive Porsche Audi responded

Gerald, it's great to know that Paul has been taking good care of you at Porsche Rochester. We appreciate your feedback and look forward to serving you in the future!

October 21, 2023

Good service. No complaints. Thank you very much! Not sure what else to say here! More

by ALEX.R.KOHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Burke
Nov 06, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the positive review of Porsche Audi Rochester, ALEX.R.KOHL!

October 21, 2023

Paul has been the service adviser I've worked with for the last 15 years and even though all I'm having done most times is a state inspection he gives me the same friendly attention as if I were spending More

by ARTVON
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Paul D'Aries
Nov 06, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know that Paul has been providing you with top-notch service for the last 15 years at Porsche Rochester. It's our goal to make every visit, no matter how small or big, a great one! Thanks for your continued support.

October 20, 2023

I was very satisfied with this dealer ship. The service was performed to my fullest satisfaction. More

by VSOCHOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Burke
Nov 02, 2023 -

Garber Automotive Porsche Audi responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that we provided a great experience. We appreciate your business and look forward to seeing you again in the future. Have a great day!

October 20, 2023

Chris Dean was wonderful; always keeping me informed; service was great; Car running well, no issues! Thanks! More

by PastorD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dean
Nov 03, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know that Chris Dean and our team at Audi Rochester provided you with great service. Thanks for the positive feedback, we appreciate it!

October 18, 2023

Service was done promptly as scheduled and personnel were friendly., pointing out a potential problem that I had been unaware of. More

by BHERMANSNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, service writer and several people in waiting area
Nov 01, 2023 -

Garber Automotive Porsche Audi responded

BHERMANSNY, we're glad to know our team at Porsche Audi Rochester was able to provide you with prompt and friendly service. Thanks for trusting us with your vehicle's needs!

October 17, 2023

My car was attended to immediately. Chris listened to my concern with a noise underneath my car and had it looked at in addition to the scheduled inspection, oil change and pollen filte More

by mikebonady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dean, Matt Wyse
Oct 31, 2023 -

Garber Automotive Porsche Audi responded

Mike, we're glad to know Chris and our team at Audi Rochester were able to address your concerns promptly. We appreciate the positive feedback!

October 17, 2023

Efficient, clean, knowledgeable staff. They kept me up to date with the progress of my vehicle maintenance. More

by mt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, D’Aries
Oct 31, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know you had a positive experience with our team at Porsche Rochester! We always aim for efficiency and clear communication. Thanks for the great review!

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