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Garber Automotive Porsche Audi

Rochester, NY

4.9
754 Reviews
Call Dealership (585) 334-1600
View Awards

3955 West Henrietta Road

Rochester, NY

14623

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754 Reviews of Garber Automotive Porsche Audi

September 13, 2023

Brought the car in for a track inspection before attending a HPDE event. The service was through and completed quickly. More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D'Aries, Tim Carney
Report | Print
Sep 19, 2023 -

Garber Automotive Porsche Audi responded

Craig, we're glad to know our team at Porsche Audi Rochester could provide you with a thorough and speedy service before your HPDE event. Safe travels on the track!

September 10, 2023

Curtious and knowledge personnel. They explained what is recommended, they explained their concerns and ultimately gave me the choice of what I wanted done. More

by MARCOFGAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Burke
Report | Print
Sep 13, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know you appreciated our knowledgeable team and the detailed explanations provided at Porsche Audi Rochester. We always aim for transparency in all we do, so it's great that this resonated with you!

September 09, 2023

Chris Wood was courteous, professional and efficient. . I hope that the next time that I need service on my A3 will be just as easy. Thank you!! More

by LUCIA18182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wood
Report | Print
Sep 12, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know that Chris Wood provided you with a professional and efficient service experience at Porsche Audi Rochester. We'll do our best to ensure your next visit is just as smooth! Thank you for the review!

September 09, 2023

Paul D’Aries does a great job as my service advisor. Scott and rest of service team five stars as well. More

by TAWASW
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D’Aries
Report | Print
Sep 13, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know that Paul, Scott and the rest of our service team at Porsche Audi Rochester provided you with a five-star experience! Thanks for sharing your feedback.

September 08, 2023

Chris Wood and the rest of the service team were great. I was able to work while I waited and their estimated time to completion was what I expected. More

by jockenden23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wood and others at service counter
Report | Print
Sep 08, 2023 -

Garber Automotive Porsche Audi responded

It's great to know that you had a positive experience with Chris and our service team, jockenden23. We always aim for efficiency while ensuring top-notch service. If there is anything else we can assist you with or any areas where we could have improved your visit, please feel free to reach out directly. Thank you, Todd Trask Service Manager (585) 334-1600 TTrask@GarberROC.com

September 08, 2023

Paul remember us and our car. He knew what we needed and made sure it was done when we needed it. More

by BLUHMHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Sep 12, 2023 -

Garber Automotive Porsche Audi responded

Reading this truly made my day! We’re always striving to provide exceptional customer service to every person who walks through our door, so I’m glad this was your experience. Thank you from all of us at Porsche Audi Rochester. Let us know if there’s anything else we can help with!

September 04, 2023

Excellent work by Jon Langdon figuring out and rectifying an electrical problem on my Audi R8V10. More

by APettee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Langdon, Paul D'Aries
Report | Print
Sep 08, 2023 -

Garber Automotive Porsche Audi responded

We are honored to receive such a high recommendation from you. All of us at Audi Rochester appreciate your support, and we’re glad to hear that our team went above and beyond to service your Audi R8. Congrats on your car, and stop by anytime you need our help.

September 03, 2023

Best service ,very friendly and they do exactly what you need done. Will be coming here again 👍🏼 More

by dshehu1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Phelps
Report | Print
Sep 08, 2023 -

Garber Automotive Porsche Audi responded

Wow! It makes our day to hear that you received the best service at Porsche Audi Rochester. Thank you for sharing this 5-star rating with us! If there’s ever anything else we can help you with, please don’t hesitate to ask. Safe travels!

September 03, 2023

Great service as always. Zach is very professional and helpful thanks Zach and the team ! More

by JULIALVC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Sep 08, 2023 -

Garber Automotive Porsche Audi responded

Thank you for reviewing Porsche Audi Rochester! It was so kind of you to share your experience, Julialvc.

September 02, 2023

Courteous and professional as usual Lots of good snacks for those who wait during service. More

by DAVE_BEHRENDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul and Dennis
Report | Print
Sep 08, 2023 -

Garber Automotive Porsche Audi responded

We are more than pleased to hear that our team delivered a professional and courteous service which made your experience comfortable during your wait. It was our pleasure to assist you with your vehicle needs. Our team truly appreciates your business and hopes to work with you for your future car needs! Safe travels!

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