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Garber Automotive Porsche Audi

Rochester, NY

4.9
754 Reviews

3955 West Henrietta Road

Rochester, NY

14623

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754 Reviews of Garber Automotive Porsche Audi

July 11, 2022

David was very helpful with the purchase of my new Q5, and more so in patiently walking me through the technology and features new to me. He synced my iPhone to my new car and explained what I needed to More

by jcpower927
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danelle Hetrick, David McAloose
Jul 21, 2022 -

Garber Automotive Porsche Audi responded

Congratulations on your new Audi Q5 from David here at Audi Rochester. I love to read how he look the time to go over all the (AMAZING!) features your Audi vehicle has to offer you and even helped with syncing up your smart phone. Do not hesitate to reach out if you have any additional questions, we are here to help!

June 21, 2022

Great experience/very helpful and always willing to assist. Definitely recommend working with him and no high pressure!!! More

by marycirannicallon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Shuryn, Danelle Hetrick, David McAloose, Zach Burke
Jun 22, 2022 -

Garber Automotive Porsche Audi responded

Thank you for shinging light on the wonderful team we have here at Audi Rochester for your vehicle needs. We appreciate your business and thank you for the 5-stars!

February 26, 2022

When I met David McAloose, I was at the dealership to purchase my very first Audi. I had so, SO many questions! David was patient, ridiculously knowledgeable & so very helpful! The entire purchase proces More

by Lindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David McAloose
Feb 28, 2022 -

Garber Automotive Porsche Audi responded

Wow! Lindy, thank you so much for allowing Audi Rochester the opportunity to assist in your first Audi Purchase. We are confident you will not regret it and are probably already loving all that your Audi vehicle has to offer you as a driver. We appreciate you taking the time to share the wonderful experience you had working with David McAloose during the process and even afterwards! We pride ourselves and creating customers for life and we hope we have done just that with you. Please let us know if you need anything down the road!

February 11, 2022

Very friendly staff as soon as you walk in the door. They were very accommodating. The whole facility was very clean. More

by jcbielowicz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David McAloose
Feb 11, 2022 -

Garber Automotive Porsche Audi responded

Thank you for sharing the wonderful experience you had working with the team here at Garber Automotive. I am glad you liked working with David to get your new vehicle. Congratulations!

January 27, 2022

David was great from the moment he introduced himself. Very informative. No high pressure sales which was a relief. He answered all my questions and understood when I said I needed a few days to thi More

by MaryD
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David McAloose
Jan 27, 2022 -

Garber Automotive Porsche Audi responded

Thank you for sharing the recent experience you had working with David here at Audi Rochester. I am glad you liked working with him during the process of researching the perfect vehicle for you. We are happy to have assisted you in the process and thank you for the 5-stars. Have a great day .

December 29, 2021

Wonderful experience very happy with how David took the time to explain everything to me. I wouldn't hesitate to do it again. I also luv my ride. Thanks Dave More

by Didi2167
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David McAloose
Dec 30, 2021 -

Garber Automotive Porsche Audi responded

Thank you for sharing the wonderful experience you had working with David here at Audi Rochester. I am glad you are loving your new Audi vehicle!

December 06, 2021

great dealership, one of the best, knowledgeable and highly professional service advisors, supporting staff and technicians -- More

by santokh.badesha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Trasak, Mike Swain, Alan Bonehill, Kenneth Peacock, Paul D'Aries, Tre McCall
Dec 07, 2021 -

Garber Automotive Porsche Audi responded

Thank you for sharing the wonderful experience you recently had working with our team here at Garber Automotive!

Dec 07, 2021 -

santokh.badesha responded

Service and Parts departments at Audi and Porsche are Garber are truly exemplary and worthy recognition . They provide high quality professional advice (e.g. in this case Paul D), service (e.g. Scott on Porsche and Jeff on Audi sides), professionalism, and reliability. The team headed by service managers Mike Swain and now Todd Trask are truly pleasure to work with. Keep up the good work guys.

Dec 07, 2021 -

santokh.badesha responded

no edits

Dec 08, 2021 -

Garber Automotive Porsche Audi responded

Thank you Santokh. We are glad to know you love our service team as much as we do! We appreciate the kind words and will be sure to share this great review with them! Have a great day.

November 12, 2021

Horrible customer service. Poor communication! Danelle had no regard for the inconvience that Audi service caused. She had an " I dont care " attitude. More

by India
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danelle Hetrick
Nov 12, 2021 -

Garber Automotive Porsche Audi responded

Thank you for bringing this to our attention. I immediately let the Service Manager, Todd Trask know. He informed me that he just got off the phone with you to apologize for the experience you had.

October 18, 2021

My car got totaled and I was on a very tight timeline with my rental company, Audi of Rochester slapped me in a new car in no time. My only two dealership experiences have been with Audi of Rochester a More

by FUPA16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David McAloose
Oct 18, 2021 -

Garber Automotive Porsche Audi responded

Thank you for sharing the experience you have had working with David here at Audi Rochester. We are always here to help your autmotive needs! Kevin I Parker, General Manager/Managing Partner

October 04, 2021

Best experience I’ve ever had buying a new car ! Easy process from start to finish !!! More

by garyK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David McAloose
Oct 04, 2021 -

Garber Automotive Porsche Audi responded

Great to know that! Thank you for choosing to work with us and sharing your 5-star experience!

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