
Garber Automotive Porsche Audi
Rochester, NY
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754 Reviews of Garber Automotive Porsche Audi
First Audi purchase and our first purchase from Garber Automotive. The entire team At Garber lead by Lidia went far beyond any luxury car dealer we have bought from in the past. That list includes Lexus Automotive. The entire team At Garber lead by Lidia went far beyond any luxury car dealer we have bought from in the past. That list includes Lexus. Mercedes, and BMW. From the moment we started shopping all four brands and this was during Covid. Lidia by far was the most engaging, help[ful, polite, and knowledgeable. The impressive thing was if she didn't know the answer she would immediately seek out the answer from a mechanic or other team member. She asked what we wanted the vehicle to do for us and showed us the vehicles that fit our needs not what was on the lot. To her getting us the correct vehicle and information was her top priority. The process thru Covid times was difficult as the car was to be made in Germany and sent to their showroom thru factory shut downs and the Christmas holiday Lidia kept us informed as to where the car was in the process. The arrival time was to occure while we were out of town which Lidia made it happen as if we were there seamlessly. They also had taken our trade-in before we left so we didn't have to pay three months of insurance on it while we were gone. Upon flying back in Mid-February they had a masked driver pick us up at the airport and transport us to the dealership where our car was waiting for us to take home. The tech Matt then was patient with us showing us all the touchscreens which is differnt from what we have had in the past and asked us to return or call and he would help us with any and all tech issues. The Audi Q-8 is a great riding and performing car. To a Execption Representative Lidia Grasso and her team Thank You! Mike G. More
Buying my second vehicle from a dealership here was a great experience here. Upon entering Lidia almost immediately offered a test drive in the RS5 I came to look at. I was very happy with the vehicle, b great experience here. Upon entering Lidia almost immediately offered a test drive in the RS5 I came to look at. I was very happy with the vehicle, but was also considering a new S5 that they had. I came back a second time to look at the other car, and was invited to return a third time to compare the two vehicles again. Lidia was very knowledgeable with the vehicles and made the decision a little easier for me. I cannot thank her enough for her patience while I was torn between the two cars and her assistance in the decision. At no point did I feel pressured to buy something I may not love, and she was very considerate of my time and decision making When it came to actually purchasing the vehicle, Lidia made the process seamless and easy. After driving off I felt happy with the service I received and the price I paid. Most importantly I love the car. I would like to also thank Max for his time and help with my decision. Both he and Lidia were very friendly and helpful. I would highly recommend Garber to anyone shopping for an Audi and would be happy to return in the future when it's time for something new. More
Great dealership. Great car buying experience thanks to David McAloose and the entire staff! Love my Q5. I will do business here again! Thank you. David McAloose and the entire staff! Love my Q5. I will do business here again! Thank you. More
Three years ago I began my association with Garber's Audi division and by luck, was first assisted by Lidia. This was in the context of the traumatic experience of being a historical Saab owner in search of division and by luck, was first assisted by Lidia. This was in the context of the traumatic experience of being a historical Saab owner in search of a new brand and dealership. Her knowledge of the product, and her understanding of my requirements and ability to meet that in the most pleasant of ways was a breath of fresh air. Coupled with some flexibility in addressing a trade-in issues with multiple vehicles from Ken was a formula for success. After purchasing what was probably the last of std transmission A4 (which was a requirement), the last line from the film Casablanca comes to mind: "I think this is the beginning of a beautiful friendship". I' have also (over the last three years enjoyed the support/cooperation/capabilities of both Danelle and Zach in the service dept. Most recently I returned to buy out my lease and Lidia again was super efficient and made the process as quick and easy... although she keeps teasing the e-Tron GT (a beautiful instance of what I love about Audi). More
This was my second car with Lidia in 3 years so that should speak for itself. Great to work with and helped finding my latest car at the perfect time. She knew what I was looking for and delivered. should speak for itself. Great to work with and helped finding my latest car at the perfect time. She knew what I was looking for and delivered. More
I recently traded up from a 2018 S4 to a 2021 S4 and couldn’t be happier. As always, David goes above and beyond all expectations - from finding the perfect vehicle based on my needs and specs to ensuri couldn’t be happier. As always, David goes above and beyond all expectations - from finding the perfect vehicle based on my needs and specs to ensuring the best deal available. This is my third Audi that David has assisted me with and I highly recommend him to anyone in the market. More
The entire staff is extremely friendly. David in particular was extremely helpful in the car buying experience. He was easy to work with and provided superior service. particular was extremely helpful in the car buying experience. He was easy to work with and provided superior service. More
It was a pleasure working with Lidia. She was very patient and diligent in answering all our questions. She knew this was a big investment and gave us time to make our decision. She is extremely knowl patient and diligent in answering all our questions. She knew this was a big investment and gave us time to make our decision. She is extremely knowledgeable & understood our needs to find the perfect fit . She understood the features we were looking for and made sure we were well informed about all other features. We had the best car buying experience and would also like to thank Ken for his assistance. They made us feel very welcomed although they were swamped with other buyers. We Will definitely be recommending our family and friends to you guys. More
Lidia was wonderful to work with, she listened to understand my needs and very willingingly sourced possible vehicles that would meet my criteria. She is very knowledgable about Audi's car offerings understand my needs and very willingingly sourced possible vehicles that would meet my criteria. She is very knowledgable about Audi's car offerings as well as up to date on all the new technology in the Audi A4. I appreciated her patience in my decision making as well as her approach in helping me choose the right combination of interior, exterior etc. She is a star multitasker as she was assisting others in end of year purchases, but made you feel as though you were her only focus. I recommend Lidia as an Audi expert and a fabulous representative of Garber Audi. I also want to thank Ken Mariotti for his assistance in my purchase. More
I highly recommend David McAloose and Audi Rochester for your next Audi. Without knowing the dealership or test drive the car, and despite I live a few hours away in NJ, I put faith on Audi Rochester and th your next Audi. Without knowing the dealership or test drive the car, and despite I live a few hours away in NJ, I put faith on Audi Rochester and their Specialist David McAloose. Only thru a few calls and texting, Dave had my Audi reserved. The process was simple and smooth. Dave is very patient and truth to his words. After coming up north and went thru the details, I drove home happy with my new Audi in much satisfaction. Thanks Dave and the team at Audi Rochester. More