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Garber Automotive Porsche Audi

Rochester, NY

4.9
754 Reviews

3955 West Henrietta Road

Rochester, NY

14623

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754 Reviews of Garber Automotive Porsche Audi

May 09, 2017

Great. AS always, I received excellent service from Garber. The service staff were very professional and courteous. It is always a pleasant experience and my More

by YFA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jannel
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche and Audi Rochester for your service. We appreciate your business. Kevin I Parker, General Manager/Managing Partner

May 08, 2017

appreciation I appreciated the service person running out in the pouring down rain and bringing my Q5 closer to the building! only one sit down table to work on More

by Donald W. Bataille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
did not catch the names
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester. I am sorry you didn't find our new customer longue as accommodating as we would hope. We will take that into consideration in the future. Kevin I Parker, General Manager/Managing Partner

May 08, 2017

Service as expected and require. My service was performed in the time period quoted, a loaner provided, service completed as requested and the service adviser explained the service as More

by AudiS4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zachary Burke
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for sharing your service visit at Audi Rochester. We appreciate the 5-star review. Kevin I Parker, General Manager/Managing Partner

May 08, 2017

Work carried out as promised Took car in and completed work in a timely manner and kept us informed about progress and when car would be ready. Went over all the work that was com More

by Susan Messing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach and Danielle
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester. I am glad you communicated with you during the service process. We appreciate your business. Kevin I Parker, General Manager/Managing Partner

May 07, 2017

Macan 20,000 mile service My service appointment was a "non-event" Very smooth and efficient process. Loaner vehicle was ready to go when I arrived and Paul clearly explained t More

by CarlSmith52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul D'Aries
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche of Rochester for your vehicle service. I am glad things went so smoothly. Kevin I Parker, General Manager/Managing Partner

May 05, 2017

Great customer service I used the "Foreign executive financing program" and compared to the option that I had with West Herr BWM, I feel that the program was able to underst More

by Gustavo Cornejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Kong
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for allowing Audi Rochester the opportunity to earn your business. We are glad you gave us the opportunity to discuss our Executive program. Enjoy your Audi vehicle. Kevin I Parker, General Manager/Managing Partner

May 05, 2017

My yearly service with Paul and the team. I have been coming to Paul at Porsche at Rochester for 10 years now and the service has always been beyond excellent. They provide me with informatio More

by fingerlakes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul in service and his team.
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for Porsche of Rochester for your vehicle needs. We appreciate your loyalty to our dealership and service department. Kevin I Parker, General Manager/Managing Partner

May 03, 2017

It was a great experience and Dan was wonderful. We've been a customer for over 3 years and our experiences have always been very good. We've always been satisfied. Thanks very much! More

by jack and donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bresnan, Audi Brand Specialist Tony, Financial
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your vehicle sales and service needs. We appreciate your business. Kevin I Parker, General Manager/Managing Partner

May 03, 2017

World Class Purchasing Experience I recently purchased a used Porsche 911 in pristine condition from Garber Porsche Audi, and traded my 2003 911 in as part of the purchase. Tim Kearney More

by James Warner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kearney, Rich Ferrari, Tony Syre, Paul D'Aries, Kevin Parker
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

It was a pleasure to meet you while you were here to purchase your new Porsche vehicle. We appreciate your business and I am glad you were able to meet our staff and visit the new dealership. Should you need anything during the life of your Porsche, know that Porsche of Rochester will be here for you. Kevin I Parker, General Manager/Managing Partner

May 03, 2017

Great experience Lydia was amazing. What a pleasure working with her on the leasing of my new Audi. Would consider her next time we purchase an Audi vehicle. More

by Firemedic131
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lydia Grasso
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your recent Audi lease. I am glad you enjoyed working with Lidia. Kevin I Parker, General Manager/Managing Partner

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