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Garber Buick of Saginaw - Service Center

Saginaw, MI

4.8
208 Reviews

208 Reviews of Garber Buick of Saginaw - Service Center

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March 17, 2024

Garber service has spoiled me to expect great service and a kind and resourceful staff that practices true customer service. More

by CFERR54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa
Apr 10, 2024 -

Garber Buick of Saginaw responded

We're delighted to know that our team at Garber Buick has been able to provide you with the excellent service we strive for. Thanks so much for your kind words and continued support!

March 16, 2024

It took longer to fix my car because wrong part was ordered. everyone was real nice . More

by AAHUTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle O'Neil He was very nice.
Apr 12, 2024 -

Garber Buick of Saginaw responded

We appreciate your patience with the wrong part and apologize for any inconvenience it may have caused. We're glad everyone was nice and it was still a good experience. Thanks for the review!

March 13, 2024

Fast on time service. Great to deal with. Best price and very helpful about service needs. More

by VSTAR1100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Apr 10, 2024 -

Garber Buick of Saginaw responded

Timely service with fair prices is what we strive for at Garber Buick! Thanks for sharing this positive feedback- we appreciate it and hope to see you back for any future needs!

March 11, 2024

Friendly and helpful staff; eager to listen to likes and dislikes. Answers questions and concerns More

by BJHOF900
Recommend Dealer
Yes
Employees Worked With
Trent
Apr 10, 2024 -

Garber Buick of Saginaw responded

It's important to us to make sure we can get you a vehicle you love and answer any questions or concerns you have- so it's great to see that reflected during your visit at Garber Buick. Happy customers make us happy! Thanks for sharing your experience!

March 01, 2024

Garber does a fantastic job of taking care of their customers. They ask what they can do to make sure that the customer has what then need. Mike, Sam and Adam are awesome to work with. More

by PETE45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Sam and Adam
Apr 10, 2024 -

Garber Buick of Saginaw responded

We're so glad to know you had a fantastic experience with Mike, Sam and Adam at Garber Buick! We always strive to ensure our customers have everything they need. Thanks for the awesome review!

February 29, 2024

Garber Buick has given me great service. The employees are easy to work with. I was able to get next day appointment. More

by MPELLICOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 10, 2024 -

Garber Buick of Saginaw responded

We're glad to know you had a great experience with our team at Garber Buick and found the scheduling process convenient. Thanks for sharing your feedback!

February 23, 2024

Mike Jarvis was great! …A great sense of humor and overall nice guy….he greeted me like a professional service advisor should… More

by MS.MANNTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jarvis
Apr 10, 2024 -

Garber Buick of Saginaw responded

Ms. Mannte, we're delighted to know that Mike Jarvis made your experience at Garber Buick a memorable one. Thanks for sharing and see you next time!

February 23, 2024

They were prompt with the appointment time. Great team, great job. Just wish I could have turned in my savings coupon and saved alot of extra money. Very informative letting me know More

by TPBOENSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gentleman sitting in the first desk when you drive in--cannot remember his name.
Apr 10, 2024 -

Garber Buick of Saginaw responded

We appreciate your feedback and are glad to know you had a positive experience with our team at Garber Buick. We're always here to provide timely service and keep you informed about any necessary repairs. Don't hesitate to reach out if there's anything else we can assist with!

February 20, 2024

Courteous and friendly staff. Explained everything that needed. to be done and if i wanted to wait or not More

by betty_ica57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Apr 10, 2024 -

Garber Buick of Saginaw responded

Betty, we're glad to know our team at Garber Buick was able to provide you with the information and options needed for your service. Thanks for sharing your experience!

February 17, 2024

Bought the nissan in december and it broke down on me several times. the first time it broke down on me cody my sales man really stepped up to the plate and helped me out. the second time onlyt 2 k mil More

by KLODSFORKIDS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
cody, adam
Feb 20, 2024 -

Garber Buick of Saginaw responded

I'm sorry to read about your experience. It's important that our customers feel supported, especially when it comes to vehicle reliability issues. I understand how frustrating this must be and would like the opportunity to discuss this further with you directly so we can find a solution together. Please reach out at your earliest convenience, thank you. Thomas Ward Used Car Sales Manager (989) 497-4444 TWard@garberbuick.com