Garber Chrysler Dodge Jeep Ram of Green Cove Springs

The warranty that they promise is a total lie, the service department refuses to honor or even acknowledge recalls from the manufacturer and consistently refuses to work on warranty issues for a vehic service department refuses to honor or even acknowledge recalls from the manufacturer and consistently refuses to work on warranty issues for a vehicle purchased brand new from them just over a year ago. They go through service personnel every few months but a recent addition that they've had for about a year named Kat consistently tries to push out of pocket repairs that don't need repaired. I really used to trust their service department and would take my two vehicles there for everything but now I won't even trust them with an oil change. More recently the transmission went out on our 2020 and had to be replaced only to have issues with the braking sensor a few months later; each time we were told that a rental car would be provided and now suddenly we have a $300 bill from Enterprise. Don't buy here and don't get your car serviced here either, they've hired too many dishonest employees. More

Set an appointment to have the first service on my 2020 GMC Sierra for the scheduled oil change and because the transmission at 10k miles is shuttering and losing power. I used the online service scheduler GMC Sierra for the scheduled oil change and because the transmission at 10k miles is shuttering and losing power. I used the online service scheduler to make the appointment through the GMC app. I selected Kimberly and a loaner car. When I arrived I was asked who I was their to see, I said Kimberly .. and was pointed to her office... I was greeted by her with "can I help you"..." yes I have a appointment with for service".... She said "no you don't I don't see customers"... oh.. well then who do I need to see ... she said "him" and pointed to someone else. When I sat down the advisor promptly assisted and helped i went through everything and he said let me check on a loaner... after 45 mins he came to me and said they only have 4 loaners and none are available... You are the largest domestic dealer in America and you have 4 cars for loaners .. when you have recalls like crazy? I said no worries and said I would wait... after almost 1hr and 10mins .. they came and said they have no mechanic that can look at the transmission and that I would need to reschedule for another day. So now I have sat here for close to 1:45 mins for them to not even finish the service appointment and would like for me to take another day of time for them... $60k dollar truck .. $2 service business. Their poor business model is the customers inconvenience. More

Excellent buying experience with Darien LaRue, I purchased my 1st new car when he was working in Lake City I have followed him to Garber to purchase my new 2021 Ford Escape. He is a great guy, very purchased my 1st new car when he was working in Lake City I have followed him to Garber to purchase my new 2021 Ford Escape. He is a great guy, very professional and super down to earth. More

I had my Doge Ram serviced on December 16. It was a very cold environment and no one had on mask. While I was sitting in the waiting room I heard the staff making racist jokes. They stopped when I turned ar cold environment and no one had on mask. While I was sitting in the waiting room I heard the staff making racist jokes. They stopped when I turned around and looked at them. I called to report it to a supervisor but he never returned my call!! More

Mason Kirkham at Garber Ford was very polite, took care of what we were looking for. A very professional gentleman. Will gladly do business with them anytime. of what we were looking for. A very professional gentleman. Will gladly do business with them anytime. More

Excellent buying experience, would do again. The whole process was mostly done online. The dealership met all my needs and made the buying very easy. process was mostly done online. The dealership met all my needs and made the buying very easy. More

The service I received was excellent, quick, and efficient. I have never had a bad interaction concerning my vehicle. I look forward to continuing our relationship. efficient. I have never had a bad interaction concerning my vehicle. I look forward to continuing our relationship. More