Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Garber Chrysler Dodge Jeep Ram of Green Cove Springs
Green Cove Springs, FL
885 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 885 reviews
February 18, 2020
3 MONTHS to fix an AC! Broke our speaker covers on dash and got grease stains all over carpet. Next day after we picked up vehicle, found by chance, that our steering wheel was about to fall off - they did and got grease stains all over carpet. Next day after we picked up vehicle, found by chance, that our steering wheel was about to fall off - they did not tighten back up!! More
by umawest.1957
Employees Worked With
Corey
Helpful December 11, 2019
2nd visit. Just like the 1st time. Not good. Not to mention had appointment and still took 1 hour 45 minutes for oil change and tire rotation and checked a seat recall which the only electric part of s mention had appointment and still took 1 hour 45 minutes for oil change and tire rotation and checked a seat recall which the only electric part of seat is the bottom. Techs obviously don’t know specifics about F250’s tire pressures based on sticker inside driver door panel....so they just swap from front to back, don’t check pressures. Gave Garber a 2nd chance, failed again. I suggest the powers at be “wiggle” their way into the shop more and they inspect what is expected. More
by Jwd
Employees Worked With
Lady at desk
November 18, 2019
Customer Service as it truly should be! Nov.12,2019 we sent a text to our salesman Hunter Thompson stating we had a problem. It was a good problem, and I explained we sold our old car early Nov.12,2019 we sent a text to our salesman Hunter Thompson stating we had a problem. It was a good problem, and I explained we sold our old car early and asked if they had a courtesy or loaner car while our was being serviced. Well Mr. Hunters reply was "Sir I'm not at work today, but let me call my boss and get back to you". Within minutes He calls and asks what time I can come by. That day his team had it ready and please understand, Mr. Hunter was off the clock! Thank You Garber More
by Dakotaice7
Employees Worked With
Hunter Thompson
October 19, 2019
Wiggle out of two cars It has been a less then stellar experience with Garber Auto and the "Wiggle Man" Pat. I have been in the market for a new RAM Limited or Laramie for a It has been a less then stellar experience with Garber Auto and the "Wiggle Man" Pat. I have been in the market for a new RAM Limited or Laramie for a month or so, watching the market and inventory at the local dealerships, to determine who had what I was looking for. Friends of mine had just bought a jeep from them and recommended the dealership and specifically Pat "wiggle man" Latos. I reached out and expressed what I was looking for and also that my wife is intrested in a 19 GMC Yukon XL, so two cars ....crickets.. a few social media messages, vague details and zero effort to set an appointment or anything. I tee it up and he struck out mutiple times. He did have time to make new wiggleman social media videos, but all it did was wiggle himself and Garber out of two deals and a poor reviews on multiple car review platforms More
by docunderwood
Employees Worked With
Patrick Lato
August 19, 2019
Do your homework, watch for trickery and hidden BS fees! Let me say that I was a returning customer and that my first experience buying my 2013 Ram was a total joy, except for the finance manager that always Let me say that I was a returning customer and that my first experience buying my 2013 Ram was a total joy, except for the finance manager that always seems to leave a penny owed on the agreement. This is part of their magic. Recently on July 31st I bought a 2019 PowerWagon. MSRP was $64K. The internet price was $58K and a saleswoman named Cricket said she would knock off an additional $1K when I came in. My wife and I went there but we somehow did not get Cricket, we got a new salesperson and a very nasty crafty wingman named Moose Safi. We came armed with knowledge, we visited multiple dealerships and brought $49K cash and a very pristine 2013 Ram with 22 K miles and all the maintenance records. No one seemed to know of my agreement with Cricket about the $1k reduction so we started negotiating at $58K. I was told they would give $16K for my trade in, it was worth $23K but I agreed on this price. So, to make a long story short, you would think $58K minus $16K equals $42K. Nope, not in this case. Through the magic of trickery, $55 electronic filing fee,$79 dealer BS fee for cleaning the car and inspecting, $744 predelivery BS services charge I paid taxes on $45339.90, which means as stated on the paper, they only gave me $14,344.60 for my trade. So, in total, I paid cash of $49K and gave them my trade in valued by them at $16K. Taxes were county $50 and state $2720.19. The magic of trickery, I gave them $65K total. They got me. Where were my discounts, military and otherwise? And for the love of God, as Richard (salesman)told me, the front facing camera is nice....really? I keep looking for it and on my level 2 Power Wagon, it just is not there. listen folks, they are going to write something clever as a response. I am telling you the facts, and facts do not lie. Oh and that finance manager, yes once again a penny was owed to them, why is that? So the buyer will focus on that and not on the real scam. Just do your homework and go in with your numbers. Do not let them add on extra fees such as gas and such. there is only one fee On the Moroni sticker and that is destination. Everything else is snake oil. More
by Will Taylor
Employees Worked With
Michael Marcolini, Moose Safi
July 19, 2019
Good dealership If you’re looking for a New or used car ask for Tom Perkins, he will take care of you and give you a good deal If you’re looking for a New or used car ask for Tom Perkins, he will take care of you and give you a good deal More
by Plucky
Employees Worked With
Tom Perkins
July 18, 2019
The best around If your in the market for a new or used vehicle, make sure to ask for Tom Perkins, he is very knowledgeable on all cars, one of the best salesman arou If your in the market for a new or used vehicle, make sure to ask for Tom Perkins, he is very knowledgeable on all cars, one of the best salesman around. More
by Lovecars
Employees Worked With
Tom Perkins
May 27, 2019
Great Service Department Called Service Department and explained our problem and they set us an appointment. Came in and Ford Escape was taken back promptly. We had just purch Called Service Department and explained our problem and they set us an appointment. Came in and Ford Escape was taken back promptly. We had just purchased 4 new tires from another Ford Dealership in Sevierville, Tn. while on vacation. (Started having problems with tires). Low Pressure Tire Sensor Fault light came on as we started back home. Casey Blevins came to the waiting room and took me back to show me the problem. The other Ford Dealer (Rocky Top Ford) that replaced the tires, had broken the sensor off and did not replace it. It was not inside the tire. So who ever the tech was knew about it but did not correct it. Casey gave me a repair cost and the tech at Garber Ford replaced the sensor and we were on our way. Fast friendly service and staff. Always doing a great job every time that I bring our vehicles in for service. Have been coming to Garber Ford for 4 1/2 years and plan on coming back every time that we need service and I would and (Do) recommend Garber Auto Mall Ford to all of my friends. Keep up the GREAT work. More
by Dale Ann
Employees Worked With
Casey Blevins
May 16, 2019
Amazing This place works miracles. We walked in with major equity owed on our car but needed a new vehicle and Harris B. and Marco made it happen. They renewe This place works miracles. We walked in with major equity owed on our car but needed a new vehicle and Harris B. and Marco made it happen. They renewed our faith in car dealers and we absolutely love our new Dodge Journey. Marco got us an amazing deal and our family is safe and blessed because of them. Thank you Garber and Harris and Marco More
by Acesprincess
Employees Worked With
Michael Marcolini, Harris Behrman
April 29, 2019
Excellent Found the truck I was looking for online. Contacted the dealer. Was responded to in a few hours. Made appt. Purchased truck. No problems. Hunter made Found the truck I was looking for online. Contacted the dealer. Was responded to in a few hours. Made appt. Purchased truck. No problems. Hunter made every effort to get me the price and payment I wanted and he was very respectful to my needs. Sales manger was also very friendly and helpful. Dealership is very friendly to veterans and respectful. I was very happy with the deal! I would recommend this dealership to anyone! More
by JohnPop
Employees Worked With
Hunter Thompson and Sales Manager, Charleen "Cricket" Blevins
