Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,084 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
Contact Dealership
View Awards

3925 West Henrietta Road

Rochester, NY

14623

Directions

By Type

Showing 2,084 reviews

April 24, 2024

Ryan was very courteous, explained everything to be completed and when work was done explained the bill More

by RGOSTLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Helpful
April 24, 2024

I purchased my 2014 Cadillac srx from Ray at the dealership and it has been less then one year and it has been problems. Underneath my car is rusted and Garber Used car does not want to fix the mist More

by F. Watson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ray Dublin
Report | Print
Helpful
April 23, 2024

Excellent experience purchasing a new vehicle. I highly recommend the whole team at Garber. My Sales Rep, Zach, was fantastic. More

by LAURENSTEIMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Andolsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Garber Honda responded

Lauren, we're delighted to know you had an excellent experience with Zach and the rest of our team at Garber Honda. Thanks for recommending us! Enjoy your new vehicle.

Helpful
April 22, 2024

Quick and excellent service. Great customer service. Nice environment. Short wait time. Knowledgeable staff. Very pleased More

by RDENNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Andolsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Garber Honda responded

We're delighted to know you had a positive experience at Garber Honda! Your kind words about our quick service, customer care and knowledgeable staff mean the world to us. Thanks for taking the time to share your feedback!

Helpful
April 19, 2024

Our experience was good. Al Bello was very professional and knowledgeable. We would deal with Al again if we were looking for a new Honda. More

by WBEACH1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Bello
Report | Print
Apr 19, 2024 -

Garber Honda responded

We're glad to know you had a good experience with Al at Garber Honda! We appreciate your feedback and look forward to assisting you again in the future. Safe travels in your new Honda!

Helpful
April 18, 2024

Completely awesome experience. They made buying a used car simple and worry free. Would recommend to everyone in the search of a used car. More

by requa87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe LoVerde
Report | Print
Apr 19, 2024 -

Garber Honda responded

We're delighted to know you had an awesome experience with us at Garber Honda! We aim to make the process as simple and worry-free as possible. Thanks for recommending us, we appreciate it!

Helpful
April 17, 2024

Andrew my sales rep was fantastic to deal with and eased the stress of buying a car. Ryan was also great in assisting with the loan aspect and explaining the whole process More

by mvgfsd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Apr 17, 2024 -

Garber Honda responded

We're glad to know that Andrew and Ryan were able to make your car buying experience stress-free at Garber Honda. We appreciate the positive feedback!

Helpful
April 17, 2024

Always a dependable service. I know I can count on having my car serviced the right way the first time. I have been a customer for over 20 years and trust them to keep my Hondas More

by MickyK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Service Dept
Report | Print
Apr 18, 2024 -

Garber Honda responded

It's fantastic to know you've trusted Garber Honda with your car service for over 20 years! Your trust in us means the world. We appreciate the kind words and look forward to keeping your Hondas in top shape.

Apr 18, 2024 -

MickyK responded

Thanks for your response! Debbie and Ryan have always taken good care of me ! I have referred many of my friends to Garber because of the service people. Thanks again for keeping my Hondas running smoothly.

Helpful
April 16, 2024

Excellent service. All on time while I waited for my car after an oil change. More

by TOMKINSONHEALTH
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Apr 17, 2024 -

Garber Honda responded

We're so happy to hear your service visit was excellent and on time at Garber Honda. We appreciate you sharing your positive experience!

Helpful
April 14, 2024

Great customer service in the service dept. Very helpful and kept me uptodate on the status of my oil change and tire rotation. Reasonable costs too. More

by C.sweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Whitmore
Report | Print
Apr 15, 2024 -

Garber Honda responded

We're glad to know our service department at Garber Honda met your expectations! We always aim to keep you informed and offer reasonable prices. Thanks for the review!

Helpful
1
2
...
209