Garber Honda

The experience from start to finish, Sarah the the finance team did all the could to put me in the car i wanted with a great deal. Very welcoming! I’ll be back to Garber Honda for sure! finance team did all the could to put me in the car i wanted with a great deal. Very welcoming! I’ll be back to Garber Honda for sure! More

Clean, courteous, and attentive to detail. All explanations were clear and direct. No issues with the dealership or service people. All explanations were clear and direct. No issues with the dealership or service people. More

After negotiating a price I was given an agreement to sign. When I got home I realized I wasn't given a copy . Called Justin and he emailed me a copy, it was written on a lease agreement. The numbers did sign. When I got home I realized I wasn't given a copy . Called Justin and he emailed me a copy, it was written on a lease agreement. The numbers didn't add up. Called Justin again and he emailed another agreement on a Purchase agreement, but it had totally different numbers from the first agreement. Nobody from Garber signed either agreement. We set up a time and date to pick up my car. When I got to Garber the car wasn't ready. Justin said that it had to be cleaned and detailed. Sat in the showroom for half an hour waiting. Went in to see Dimitri and sign papers. He said that because it was a 2025 it only had a one year warranty for oil changes instead of 2 years for a 2024. Told him that I ordered a 2024 and was told that I would get 2 years. I asked him twice about it, once in his office and again when we left his office. He said he would look into it. I didn't see him after that. Justin spent 5 minutes showing me the car before I left. How to sync my phone, which he wasn't able to do. Said that I needed a cable in order to finish syncing my phone. And he showed me how to set my seat adjustment with the key fob. That was it. Driving home I saw a warning light I didn't see before. Thought something was wrong with the car and drove to a parking lot to look at it. Finally figured out it was a warning for something like lane departure. I didn't know about Idle Stop until I got home and saw it in the manual. I also had to look up how to undo the back seat belts in order to put the back seats down. Still looking up stuff in the manual. I traded in a car over 9 years old and had no idea of all the new features that are on the new vehicles. I should have been shown all of the features before I left. I didn't have a positive experience with anyone that I dealt with. More

Andrew was outstanding! He was extremely helpful and very patient with my changes in thinking along the way! I will continue to do business with Garber because of Andrew. I’ He was extremely helpful and very patient with my changes in thinking along the way! I will continue to do business with Garber because of Andrew. I’ve already recommended him to other friends! More

I had an oil change and NYS inspection, it was easy to schedule and the service was done quickly and efficiently. schedule and the service was done quickly and efficiently. More

Any person we came into contact with were very professional and helpful. If you were thirsty for water or wanted coffee just about every person, we talked to offered us something to drink. Great e professional and helpful. If you were thirsty for water or wanted coffee just about every person, we talked to offered us something to drink. Great environment to make car purchase. More

Sarah Avery was excellent to work with, professional, knowledgeable, and kind. We love our new Honda Pilot. Thank you! knowledgeable, and kind. We love our new Honda Pilot. Thank you! More

Both Joe and Ryan were incredibly helpful, informative and professional. They made getting our new car very smooth, they were even able to help us get a lower interest rate on our bank loan! They walked u and professional. They made getting our new car very smooth, they were even able to help us get a lower interest rate on our bank loan! They walked us through each step of the process and made themselves available throughout, answering all our questions. Overall a fantastic experience! More

I had a wonderful experience. Sarah was helpful and helped me pick the best option for me. I will be referring everyone to sarah. Sarah was helpful and helped me pick the best option for me. I will be referring everyone to sarah. More