Garcia Honda

Road Trip and check engine light We were on our road trip from Texas when our check engine light went on in the middle of nowhere New Mexico. We drove with it on for 1.5 hours before We were on our road trip from Texas when our check engine light went on in the middle of nowhere New Mexico. We drove with it on for 1.5 hours before we could get to Garcia Honda. Richard Simms saw us drive up in the Express Service and listened to concerns about the vehicle. He immediately checked the code and informed us that it may be the catalytic converter but it wouldn't stop the vehicle from operating. He reset the code and said if it came on again, we should have it checked out. I was relieved that we wouldn't have any repairs needed during our vacation and he gave us the confidence to continue our trip without worry. The light has not come on again. I had no negative reviews to read prior to our emergency visit, and I'm GLAD. Garcia came through for us. More

They couldn't even fix their own car! One of the worst car-repair experiences of my life! They couldn't even repair their own car! Had to bring it back 4 times and they still didn't repa One of the worst car-repair experiences of my life! They couldn't even repair their own car! Had to bring it back 4 times and they still didn't repair it! I will never buy another Honda! More

DO NOT DO BUSINESS WITH GARCIA HONDA High pressure sales! No refund for $500 deposit they required for me to show the car to my wife. Accused me of lying because I did not buy a car High pressure sales! No refund for $500 deposit they required for me to show the car to my wife. Accused me of lying because I did not buy a car even though I had said it was contingent on my wife's approval. Rude to me when I did not buy from them. Promised best deal possible, but was $5500 higher than Perfection Honda on the same vehicle. More

Old people beware If you are elderly and shopping for a Honda, skip this dealership. They wore us down and then high pressured us into a rip off deal. We were cheated If you are elderly and shopping for a Honda, skip this dealership. They wore us down and then high pressured us into a rip off deal. We were cheated out of a Honda rebate and charged $3000.00 over a fair selling price. When we went to the finance manager they skipped over the bad parts of the deal. Of course by this time we were so tired we could not reason. SO BEWARE OF THIS RIP OFF DEALER, WE HAVE SINCE FOUND OTHERS IN OUR AREA THAT HAVE PAID WAY OVER A FAIR PRICE More

oil change My experience with Honda has been very exceptional. The staff has always been helpful and friendly, and the oil change was done in a fast manner. Than My experience with Honda has been very exceptional. The staff has always been helpful and friendly, and the oil change was done in a fast manner. Thanks More

I needed to get my brakes checked out The guys and Mechanics are all very helpful. Scott worked on my brakes and he explained everything to me. Brian was my service advisor and he is the b The guys and Mechanics are all very helpful. Scott worked on my brakes and he explained everything to me. Brian was my service advisor and he is the best. I've been their several times, always excellent. More

Service check I had requested a Thursday appointment, but when they sent me the text to confirm it was for a Friday. I called the next (Thursday) morning and thankf I had requested a Thursday appointment, but when they sent me the text to confirm it was for a Friday. I called the next (Thursday) morning and thankfully, they fit me in at the same time I had requested. There were several people waiting in the waiting room, but I did not have a long wait at all. More

Easy, Friendly, Fast and Efficient. Sales Associate Manual worked with me to get me the car I wanted at a payment I could afford, as did Matt, the finance guy. They were great and the re Sales Associate Manual worked with me to get me the car I wanted at a payment I could afford, as did Matt, the finance guy. They were great and the rest of the team also seemed very friendly and supportive. Great experience! More

Trusted dealer. Service dept has always been great to us. It's a bit expensive, but hey, it's a dealer. I'm happy getting a majority of the work on my wife's 2012 Service dept has always been great to us. It's a bit expensive, but hey, it's a dealer. I'm happy getting a majority of the work on my wife's 2012 Pilot done there. More

Don't Use Repair Service After many years of using Garcia Honda, I've gone for my last time. Every time I take my car in, there are new staff. That should be a clue. The lates After many years of using Garcia Honda, I've gone for my last time. Every time I take my car in, there are new staff. That should be a clue. The latest shuttle driver doesn't want to leave at 8 a.m. even when there are people waiting. The dealership promises to have a shuttle leave at 8 a.m. Having had to bring my car in two times in one week, the second visit the driver came out to gather people for the shuttle, she only called one name and it wasn't mine. It was too late before I realized that she had gone, deciding she didn't want to take me and the other two people on the list who were also waiting. If you want good customer service, this is not the place for you. I'll get my service done at Perfection from now on. More