Garcia Honda

Best Honda service department in New Mexico Honda service department was very friendly and professional. I had to change my appointment on a short notice so Dave was happy to change my appointm Honda service department was very friendly and professional. I had to change my appointment on a short notice so Dave was happy to change my appointment. When I arrived at Honda, I was greeted promptly. Angel went over what my car needed service after initial inspection. I told Angel that I can't leave my car all day for all the works. Angel was able to arrange a loaner car for me so I can go to my appointment and errand. My car was ready before the estimated time and cost less than the estimate. I have my honda civic service by Garcia honda since 2001. Everybody is terrific. I recommend Garcia to my family and friends. More

Great Staff, Happy Customer! Ron was great! We walked in without an appointment & Ron, along w/other misc employees, were helpful, friendly & attentive. They gave us their undivid Ron was great! We walked in without an appointment & Ron, along w/other misc employees, were helpful, friendly & attentive. They gave us their undivided attention & treated us like family, ensuring ours needs were met. We ended up walking out with a new Honda CRV EXL. More

Great service and concern for customers My service for my Honda Fit was wonderful. I got things in and out in good time and the service manager was great at explaining everything to me. My My service for my Honda Fit was wonderful. I got things in and out in good time and the service manager was great at explaining everything to me. My wife's car also was serviced and the problems taken care of that same day despite our delay of getting back to the service department late in the afternoon. I love Honda's and this is one of the reasons why, great service and care, not just the feeling of being taken advantage by someone who is just in it for the money. More

A cold shoulder I took my car in for a lube and oil. I was greeted quickly by someone who was very friendly. However, once I got inside to give my info, etc, it seeme I took my car in for a lube and oil. I was greeted quickly by someone who was very friendly. However, once I got inside to give my info, etc, it seemed that everyone was a bit on edge; not as friendly as in past experiences. My car was done very quickly and with extremely good work. However, the gentleman who called me actually called me over the speaker (which was very difficult to hear). I wasn't sure it was me who was paged, so I went to the service desk to ask, and the gentleman told me he had been calling me for some time, quickly, and w/o showing me the test results from the paper, glossed over the recommendations. He didn't come back to get me (I was right there - in the waiting area, not far....) and was very pointed. I was taken by surprise as it was just a weird experience. I have enjoyed coming to this service center at the dealers for 5-6 years now. I find their work to be of quality and usually are over-the-top friendly and courteous. Not this time. I am hoping this is just a fluke and not what will be the norm from now on. More

Very Pleasant Experience So nice to have a place to have our car serviced that makes it a pleasure rather than a nightmare. As always, our experience this time was fast, prof So nice to have a place to have our car serviced that makes it a pleasure rather than a nightmare. As always, our experience this time was fast, professional, and pleasant in every way. thanks, Garcia Honda Service Dept!! More

Mr Nguyen Manuel Lopez was very courteous. He answered every question that we had. This is the 3rd vehicle that we've bought from Garcia, and this experience Manuel Lopez was very courteous. He answered every question that we had. This is the 3rd vehicle that we've bought from Garcia, and this experience was the best overall. More

Routine Maintenance I was asked if I wanted the complimentary car wash, and I said yes. But I rate the quality of the wash as "D". Water spots were left; one side was cle I was asked if I wanted the complimentary car wash, and I said yes. But I rate the quality of the wash as "D". Water spots were left; one side was clearly better than the other; the hubs were only partially cleaned. Offering a wash is a great customer service idea; but if the wash is done poorly, you might as well not do it. More

Garcia Honda Alan Logsdon is the best service person. He makes sure everything gets done. And makes sure that nothing else is wrong and checks all possibilities of Alan Logsdon is the best service person. He makes sure everything gets done. And makes sure that nothing else is wrong and checks all possibilities of the situation. More

Service & Customer Service The service offered me was excellent. My service manager was friendly, informative, and understanding. (Angel) I have used Garcia Honda to get my Ho The service offered me was excellent. My service manager was friendly, informative, and understanding. (Angel) I have used Garcia Honda to get my Honda Civic serviced for the past 8 years and have always left very satisfied. Thanks. Joycelyn jackson More

What a wonderful experience! My experience at Garcia Honda in Albuquerque was superb! From the minute that I walked in to the time that I left. I have to be honest, all I went in My experience at Garcia Honda in Albuquerque was superb! From the minute that I walked in to the time that I left. I have to be honest, all I went in for was to have an extra key made for my 2010 Honda Civic. By the time I left, I walked out with a new key that went to my new 2014 Honda Civic. It was a very good decision. Manuel Lopez was very courteous and attentive to my buying needs. Buying a new car from Garcia Honda in ABQ was a great choice. It was a joy to work with a group of people who discplayed such professionalism. More