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Garcia INFINITI

Albuquerque, NM

Overview
Employees
Reviews
5.0
198 Reviews
Since 1989, INFINTI has been the leader in luxury car innovation and quality. At Garcia INFINITI, we have a commitment to bringing this same dedication to quality to your car-buying experience. If you are in the market for a new or used INFINITI, our friendly and knowledgeable staff are ready and able to find the perfect car for you. We welcome you to come down to our dealership and see why Garcia INFINITI is the best source for INFINITI cars, SUVs and crossovers in Albuquerque and Santa Fe.
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1234 S Renaissance Blvd NE

Albuquerque, NM

87107

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Showing 198 reviews

May 31, 2023

I've been a customer for almost 20 years. Garcia Infinity, my service tech and Patrick Hornef are all top notch and I couldn't ask for better customer service. More

by tprice
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hornef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2023 -

Garcia INFINITI responded

We are thrilled to receive your great review and to have had you as a customer for nearly 20 years! We’ll be sure to pass on your kind words to the team, and we look forward to continuing to work with you in the future. Thanks again, and we wish you all the best!

Helpful
May 17, 2023

This is a great place to buy a vehicle! Everyone was so attentive and helpful. I would recommend this dealership to anyone looking for a new car. More

by nlsatbeads
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Campos
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May 18, 2023 -

Garcia INFINITI responded

Thank you for your kind words, we're glad to hear that the team was so helpful! Thanks for your recommendation, and we wish you all the best!

Helpful
March 29, 2023

The Service Department was awesome. I was treated with respect. I was very happy with how my car is running. More

by Jesse Lucero
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

Garcia INFINITI responded

Hi Jesse, thank you for leaving us such a great review! We’re glad to hear that you’re happy with the service and how your car is running. We hope to have the opportunity to provide you with excellent service again in the future but until then, take care!

Helpful
February 09, 2023

The people at Infiniti are friendly, courteous and very knowledgeable. They have always been quick to address any concerns that we have had. More

by paulhmerritt
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2023 -

Garcia INFINITI responded

Thank you for the 5 stars, we’re so glad to hear that the team has provided you with friendly and courteous service!

Helpful
January 28, 2023

I have taken my car to Garcia Infiniti to be serviced since I purchased it in 2017. I have always received excellent service at a fair price. A loaner car is provided without extra charge. I used it to g More

by Intrepid
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2023 -

Garcia INFINITI responded

Thank you for sharing your kind words with us! We’re thrilled to hear that the team has been able to provide you with convenient, high-quality service! Thanks for the 5 stars, and take care!

Helpful
October 20, 2022

I had a very positive experience buying my new car from Julio on the sales team and the Garcia Infiniti group here in Albuquerque. This is my third Infiniti. The service and support at Garcia Infiniti ov More

by slyon
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hornef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Campos
Report | Print
Oct 21, 2022 -

Garcia INFINITI responded

Thank you so much for leaving us a 5-star review! We’re thrilled to have you as a customer, and we love hearing that the team has provided you with quality service every time you’ve visited us. Thanks again, and we look forward to continuing to serve you!

Helpful
September 18, 2022

Easy to get appointment, fast service, staff is very friendly, waiting room is clean and comfortable More

by jeolguin
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2022 -

Garcia INFINITI responded

Thank you so much for leaving us a 5-star review! It’s always a pleasure to see reviews like yours, and we thank you for your support! We look forward to the chance to serve you again, until then, take care!

Helpful
September 03, 2022

Wonderful experience with our salesman, Ken and Brandon in finance. Haggle free and a reasonable deal !! More

by Simandfrankie
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ken Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2022 -

Garcia INFINITI responded

Thank you for your kind feedback! We are glad to hear that Ken and Brandon provided you with 5-star service, and we hope to provide you with the same experience in the future!

Helpful
August 16, 2022

Service Dept. is knowledgeable, courteous and always keeps us informed. We've been dealing with Leonard for over 10 years. I highly recommend the service dept. an More

by skipguyking
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Julio Campos and Leonard
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Aug 17, 2022 -

Garcia INFINITI responded

Thank you for the 5 stars! We appreciate your great review, and we’re glad to hear that Leonard has provided you with such great service over the years. Thanks for the recommendation, and we look forward to continuing to serve you!

Helpful
August 09, 2022

We have dealt with this dealership for over 10 ten years, leasing cars and dealing with the service division. All employees are very professional and knowledgeable in their respective areas. More

by skipguyking
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Campos
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Aug 09, 2022 -

skipguyking responded

See above

Aug 09, 2022 -

skipguyking responded

We have enjoyed working with Garcia over the years and looking forward to continues excellence.

Aug 10, 2022 -

Garcia INFINITI responded

We’re thrilled to receive your amazing review! It’s great to hear that we have been able to provide you with excellent service over the years, and we’re thankful for the 5 stars. We look forward to continuing to work with you, but until next time, take care!

Aug 11, 2022 -

skipguyking responded

We appreciate your outstanding customer service

Helpful
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