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Garcia INFINITI - Service Center

Albuquerque, NM

4.5
91 Reviews

91 Reviews of Garcia INFINITI - Service Center

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February 15, 2019

Service on my car The service department has been great so far. Always working to accommodate me. Leonard always does his best to be sure he does a timely job More

by Maxine65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2019 -

Garcia INFINITI responded

Thank you for the outstanding review! We appreciate you taking the time to show your support and rate us 5-stars! We are happy to hear that Leonard and the service team took care of you in true Garcia INFINITI fashion, and we’ll be sure to share your kind remarks with them! We look forward to many more opportunities to be of service to you, and until then, take care and thanks again!

February 15, 2019

Oil change/ air filter replacement Leonard thank you again for a great 5 star experience at Infiniti. Your customer service is always top notch from the call to pick up. Leonard has a v More

by Happy owner of a Inifiniti vehicle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2019 -

Garcia INFINITI responded

Wow! Thank you for your 5-stars and thoughtful review! We are grateful to have Leonard on our team and are glad to hear that he has shown you dedicated service time and time again! We’ll pass along your compliments to him, as he’ll be delighted to hear that he makes each visit a 5-star experience from start to finish! We look forward to serving you and your INFINITI for many more years to come and from all of us at Garcia INFINITI, thank you!

February 12, 2019

Install of New tires, new battery and new key fobs. Leonard was great to work with-superb customer service! I appreciate the use of a loaner car while my car was in the shop for 5 1/2 days! More

by Carchibeque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2019 -

Garcia INFINITI responded

Thank you for this awesome review! We’re glad to hear you you enjoyed your experience with us and we’ll be sure to pass along your kind words to Leonard regarding his great work and superb service! We look forward to continuing to serve you and your INFINITI for many years and can’t wait to see you again, thank you!

February 09, 2019

G37x service The Garcia Infiniti service in Albuquerque is great. Working with Leonard, the Service Advisor, is allows a pleasant experience. Leonard makes sure ev More

by EarlG37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Garcia INFINITI responded

We aim to go above and beyond to ensure our customers know that we truly value not only their time, but their support, and we’re so happy to hear that our team made that happen for you! We’ll be sure to tell Leonard he’s doing an outstanding job, and we hope to have more opportunities to continue serving you in the future. Thank you!

February 08, 2019

Great service The service it's always the best and I was able to accommodate my schedule. Leonard was great in my car was ready as promised. I'll be back. More

by Leifman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Garcia INFINITI responded

It’s our goal to provide high-quality service worthy of the INFINITI brand, and we’re thrilled to hear that Leonard was able to deliver! Thank you for the great review, and we look forward to having you back!

February 02, 2019

Great service. Leonard is always very professional. He keps me informed if anything extra neesa to be done either at the current and also what will be needed at the More

by Kathryn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2019 -

Garcia INFINITI responded

Kathryn, thank you for taking the time to share your thoughts and for the 5-stars! We're greatly appreciative to have team members like Leonard who go above and beyond for our customers, and we’ll be sure to pass along your kinds words We look forward to serving you and your INFINITI for many years to come and can’t wait for you to visit us again! Thank you!

February 01, 2019

Service Always professional, friendly and transparent about the work that needs to be done. Ensures that communication is timely on status of vehicle and make More

by VMaes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2019 -

Garcia INFINITI responded

We’re happy to hear that we’ve been able to provide you with timely, transparent service time and time again! We’ll be sure to tell our staff to keep up the good work and we look forward to more opportunities to give you another 5-star experience! Thank you so much for the awesome review, and until next time, take care!

January 29, 2019

Perfect as always Timely efficient honest and professional workmanship. We have always been treated with concern with our vehicle. It was not a small investment and the More

by Patrick M. Butler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
Feb 01, 2019 -

Garcia INFINITI responded

Patrick, thank you for the review and your 5-stars! Providing our customers with professional, high-quality service is one of our top priorities and we’re glad to hear that we’ve hit the mark! Leonard will be happy to hear that he and his services are greatly appreciated and we are extremely grateful to have your ongoing support! We can’t wait to see you again and hope you’ll stop by to see us soon, thank you!

January 25, 2019

Very satisfied Have been very happy with my preowned G37x and the service department’s care of my vehicle with the maintenance plan I purchased. Leonard Navarro in More

by GuyK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2019 -

Garcia INFINITI responded

When it comes to service you can depend on, we work to give each customer the absolute best and we’re glad to hear that Leonard is continually able to show you professional, valued care! Thank you for taking a moment of your time to leave this review and we look forward to serving you and your G37X for many more years to come! We can’t wait to see you for your next maintenance visit and thank you again!

January 21, 2019

Leonard is Awesome I have always had excellent service at Garcia Infiniti. Leonard knows his cars and always has solutions issues. I’d have him work for me if I could. More

by Ditto Dude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Garcia INFINITI responded

Thank you for sharing your thoughts and for the incredible 5-star review! We’re grateful for our knowledgeable staff who give our customers an honest, exceptional experience, and are happy to hear Leonard is able to do this, time and time again! We hope for many more opportunities to show you the care and service INFINITI customers expect, and look forward to seeing you soon, thank you!