Garcia Subaru North

The appointment process for service is completely broken. Despite going to the trouble of making an appointment and have the dealership contact me twice to confirm the appointment, it was 2 hours after the Despite going to the trouble of making an appointment and have the dealership contact me twice to confirm the appointment, it was 2 hours after the confirmed time before work commenced on my car. I was told that all the walk in between 7AM and 10AM had to be serviced first. WHAT THEN IS THE PUPOSE OF MAKING AN APPOINTMENT?? Big thumbs down from me! More

Excellent experience in all respects Ray Montes is extremely knowledgeable with respect to Subaru automobiles. My wife and I were interested in a new Subaru Outback, and Ray led us thro Ray Montes is extremely knowledgeable with respect to Subaru automobiles. My wife and I were interested in a new Subaru Outback, and Ray led us through the buying process. He was sensitive to our needs as well as to our budget. He does NOT use high pressure sales tactics, explained our options, and gave us ample time to think about the purchase. He is the antithesis of the popular image of a "car salesman". I would recommend him without reservations to anyone interested in a Subaru. You will not be disappointed. More

OUR DEALERSHIP for LIFE! We just bought our 3rd vehicle from Garcia Subaru. My wife and I are seniors and have been buying cars for a very long time. Never have we found a d We just bought our 3rd vehicle from Garcia Subaru. My wife and I are seniors and have been buying cars for a very long time. Never have we found a dealership more reliable, professional or honorable than Garcia Subaru. Raymond is an absolutely first rate guy! Knowledgeable, professional, friendly and considerate. Car buying is never an easy process but Raymond makes it painless! Extremely thoughtful and great to work with! Aubrey Padilla, the general manager, is a delight! We were having a persistent problem with our older Outback (highly unusual for a Subaru) but Aubry made sure it was rectified to our complete satisfaction. I don't think any other dealer ever would have gone to the lengths to help as Aubry did. As we've told her on more than one occasion: "We'll be buying cars from you until we're too old to drive!" Honestly, we cannot say enough good things about her. She is a gem! One more comment: We want to thank Adam Hoopman, our service rep. He is, without fail friendly, helpful, efficient and fast! His communication is great and always stays on top of a situation. What a pleasure to deal with! Sincerely, Jesse & MacKenzie Allen More

A Very GOOD Experience I haven't bought a car or truck for 18 years and didn't know what to expect. My wife and I visited the dealership at least 8 or 9 times before I decid I haven't bought a car or truck for 18 years and didn't know what to expect. My wife and I visited the dealership at least 8 or 9 times before I decided to buy. This was made possible by Raymond. He would always make me feel important and at ease. He answered so many questions but was very patient with me. I never felt pressured to buy. He explained a lot about the car. After buying the car, I'm still stopping in with questions. We had a 4 month old puppy with us which I think was more welcomed than us. Raymond is great and so is the dealership. More

Excellent Service My husband and I recently bought our 2020 Subaru Ascent at Garcia Subaru North in Albuquerque. We had our new car serviced there recently. Raymond g My husband and I recently bought our 2020 Subaru Ascent at Garcia Subaru North in Albuquerque. We had our new car serviced there recently. Raymond greeted us and took care of us and our vehicle, with the most efficient, friendly and expertise of service. We were treated like family with Raymond. Raymond answered all our questions, and we had a lot of them, as we have not bought a new car since 1997 and this amazing vehicle has all the bells and whistles we wanted and more and we want to make the most out of all the new technology this beautiful vehicle has. We were treated like family from Raymond, Torie and Francisco, our salesman. More

I appreciated Ray as he was patient and helpful in deciding what I would like in my new Subaru. He was responsive to my questions. He explained all the features as my Subaru was over 10 years old. I deciding what I would like in my new Subaru. He was responsive to my questions. He explained all the features as my Subaru was over 10 years old. I will highly recommend both Ray and Garcia Subaru to my friends. Thank you for making my experience quite a pleasure. More

Very enjoyable car-buying experience!!! Working with Ray made the experience of shopping and buying a new car enjoyable and seamless. Ray's very knowledgeable and since I hadn't purchased a Working with Ray made the experience of shopping and buying a new car enjoyable and seamless. Ray's very knowledgeable and since I hadn't purchased a car in 17 years, he was also very patient in instructing on the advanced safety features and current technology on my new Outback. I've since recommended your dealership and Ray to several friends. I couldn't be more pleased. More

Great buying experience Everything went fine. We ordered the car and it came in just as we ordered it. Raymond was very easy to work with and highly recommended. Everything went fine. We ordered the car and it came in just as we ordered it. Raymond was very easy to work with and highly recommended. More

Best car buying experience in many years.! Thank you! My experience leasing our 2020 Forester with Ray Montes, Aubrey Padilla, and Tori at Garcia Subaru North was excellent. I live in Santa Fe and decide My experience leasing our 2020 Forester with Ray Montes, Aubrey Padilla, and Tori at Garcia Subaru North was excellent. I live in Santa Fe and decided to come to Garcia in Albuquerque because I couldn’t get the deal I hoped for at the local Subaru dealership. Ray’s experience in the business and comfort and care for his customers really made a big difference. Ray and General Manager, Aubrey, were willing to work with me and my husband on our trade in and lease of the new 2020 Forester to make it possible for us to close the deal. Tori, in Finance, made the finance process easy and clear. We are so very grateful to Garcia Subaru North and it’s excellent staff and will recommend them highly to others seeking a good car buying or leasing experience. More

Outstanding Experience Getting My New Family Car! Amazing experience… Ray and his team ABOVE & BEYOND going the extra mile to help my wife and 3 kids find the car of our dreams, head and shoulders abo Amazing experience… Ray and his team ABOVE & BEYOND going the extra mile to help my wife and 3 kids find the car of our dreams, head and shoulders above the other SUV we were driving. I’ve never loved any car so much and both my wife and I agree it is definitely an investment* every other car I’ve owned I’ve had buyers remorse, but this experience has been much different To start, it was SO REFRESHING to work with people that actually care. Raymond, Aubry and Norah are simply the best car people I’ve ever worked with in my life. Never felt high pressure or weird like it always does at literally every place you’ll ever shop for a car. I hardly ever leave reviews so it says a lot for me to take the time to let you know how special this group of people are and how much they really will help you get the car you need while genuinely helping at the highest level of service. One of my favorite memories of the test drive with Ray was when he didn’t try to sell me anything about the features like most car guys would do, he just told me the reason WHY I would want to own a car like this. LOVE your family? and you will drive a Subaru. And the more I read and educated myself I realized he was right - they are hands down the safest cars, designed for taking a crash at the highest level, and engineered with every detail thought of with careful awareness to yet again creating a great experience for my entire family. Wife is happy. The kids are SO HAPPY. I will never go back to another brand of car or car lot again! I’m in the process of rebuilding my credit after building several businesses over the last decade, so even with “fair” scores their team helped us qualify for a 2020 Ascent. My neighbor doctor friend in my neighborhood owns a new Subaru Ascent as well and absolutely loves it! So I became curious, and decided to leave my past life of frustration with the other car. In the first month of owning this beauty - I actually feel so safe and all the safety perks are so amazing ( lane assist helps me never drive off the road, front sensors keep me from ever rear ending someone again, the rear camera is simply amazing with steering guidance to perfectly swing those parallel park challenges, etc. etc) Pretty much everything that totally upset me with my other SUV I felt like the people at Subaru sat down and masterminded quite honestly one of the most brilliant vehicles I have had the privilege of driving. We have now taken the kids road tripping to California, camping on the beaches in northern San Diego (Encinitas, Cardiff by the Sea) and also to visit family in Colorado. The result has been life-changing, and we not only LOVE this car so much but it has turned our car time into some really great memories. The kids love all the usb chargers for their tablets and games! I love hearing everyone “oooo” and “ahhhhh” when seeing a full moon or stars out the huge sun roof. When you are driving this vehicle, you just feel like “ I’m heading down the right road in life… this is awesome “ Do yourself a favor, give these folks a call and drive the car you deserve that will take your life to the next level! More