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Garden City Chrysler Jeep Dodge
Hempstead, NY
984 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 23, 2022
My family and I have been getting our cars from Eric for years!!!! I highly recommend Eric. He gives the best advice and will not steer you wrong! I will never go to any other dealership!!! Thank you Eric! years!!!! I highly recommend Eric. He gives the best advice and will not steer you wrong! I will never go to any other dealership!!! Thank you Eric! More
by Stephanievera68
Employees Worked With
Eric Ramos
Helpful October 23, 2022
I bought a car for my 18 year old and Eric Ramos was the salesperson. He is the best! He took his time and explained everything to us. He was very detailed. Eric spend over 4 hours with us and not once did salesperson. He is the best! He took his time and explained everything to us. He was very detailed. Eric spend over 4 hours with us and not once did we feel pressured. My family and I we are so happy and grateful that Eric Ramos helped us. We are very happy with our purchase. More
by Rhondaganness
Employees Worked With
Eric Ramos
October 20, 2022
Garden City Jeep is the Best Jeep Dealership everyone is so helpful and kind. From the Big Guy to the Valet parking guy. Everyone stops and looks you in the eye and asks if you need help. Eric Ramos is Gre so helpful and kind. From the Big Guy to the Valet parking guy. Everyone stops and looks you in the eye and asks if you need help. Eric Ramos is Greatest one of so many their. After talking with Eric he makes you feel comfortable like you knew him for years. Take it from me he will have you coming back Jeep after Jeep or what ever your heart desires. You can come out from the dealership not just with one Jeep but another one to match.. Just come in at Garden City Jeep Dealership and you will see for yourself and start by asking for Eric Ramos 5 Stars! More
by Jeepcindy115
Employees Worked With
Kevin Chin, Eric Ramos, Tom Bolger, Rhonda Saunders, Steven Aulicino
October 11, 2022
Anyone out there looking to buy a new Jeep,Chrysler or Dodge product, I would strongly recommend this dealership. I was searching the internet for days trying to find a vehicle I wanted. When I reached ou Dodge product, I would strongly recommend this dealership. I was searching the internet for days trying to find a vehicle I wanted. When I reached out to Garden City Jeep and they explained they could order me what I wanted or I could pick something out from their inventory, I looked at what they had in stock and was pleasantly surprised at the assortment of vehicles and packages. I was very interested in one of the vehicles that fit my criteria. The dealership team had me in my car the next day. That's the kind of service I want from any business I deal with. More
by krisli
Employees Worked With
Tom Bolger, Kenny Vogt, Eric Rivera, Jerry McCabe, STEVEN ZOZZARO, Steven Aulicino
October 08, 2022
STEVE ZOZZARO, is AMAZING. From my first call to the dealership I knew that I would be buying my car from Steve. His knowledge , friendliness, willingness and ability to work w From my first call to the dealership I knew that I would be buying my car from Steve. His knowledge , friendliness, willingness and ability to work with his customers is outstanding. I ordered my car and Steve kept me informed of the status of my car the entire time. The car was spotless when I picked it up, not even a scuff mark on the door sill for a shoe. He explained everything to me, took his time and answered all my questions. So far one of my friends has purchased a Jeep from Steve and they thought he was the best salesperson they have ever dealt with. I highly recommend calling Steve.....I will add that the showroom and service area are spotless and even person that I came in contact with was very pleasant. More
by Dan
Employees Worked With
STEVEN ZOZZARO
October 04, 2022
This dealership sold me a problematic vehicle. I purchased a 2014 Jeep Cherokee in Oct 2021. . Since 2022, I have taken the vehicle in for major service six times. From engine repair, radiator I purchased a 2014 Jeep Cherokee in Oct 2021. . Since 2022, I have taken the vehicle in for major service six times. From engine repair, radiator leaks, tire sensors, dashboard blackouts and more. No exaggeration. The odometer reads 33,000 miles so this is a fairly new vehicle. The customer service has been extremely poor. The service manager Kevin Chan and others knew the service was improperly handled and that the vehicle that they sold me had major issues. A simple oil change on May 7th was a disaster. The dealership failed to ensure the oil change was done properly and damaged the module and other areas affecting the vehicle. No leaks were detected. My car and some others were vandalized on their property and they called me and told me that I would be responsible for the repairs to my car! They did not produce a police report of this incident which occurred the week of July 11th. As of this date, they have had my vehicle since June and were supposed to address the repairs or put me in a comparable vehicle. Instead of finding me a replacement, the salesman submitted my credit to other sources over 20 times, decreasing my credit score and all they did was give me a loaner car. I was threatened on Sep 14th that if I did not bring back the loaner, they would call the police. Meanwhile, my car still hasn't been repaired. I am recuperating from surgery and am now dealing with an attorney to sue them and be made whole. This place is a scam and a ripoff and I am not going to sit down and take it. I paid over $30,000 for this Jeep and I haven't been able to drive it now for 5 months. More
by msburch
Employees Worked With
Kevin Chang, Service Manager, Eric Ramos
September 28, 2022
Eric Ramos was awesome. I purchased a car from Virginia Beach site unseen. Eric was extremely informative, and more importantly…honest about everything. He made sure it got I purchased a car from Virginia Beach site unseen. Eric was extremely informative, and more importantly…honest about everything. He made sure it got shipped out on time, and I absolutely love the car. I would recommend Eric to anyone. He’s a good guy. More
by tom
Employees Worked With
Eric Ramos
September 22, 2022
TL;DR - They leased+sold me a brand new car with an accident history.. ..Read more: 1. This dealership, Garden City Jeep Chrysler Dodge Ram, leased and sold me a "new" car, and did not disclose tha accident history.. ..Read more: 1. This dealership, Garden City Jeep Chrysler Dodge Ram, leased and sold me a "new" car, and did not disclose that there's an accident history 2. Sold me an extra "cosmetic" warranty (-$1,000) that couldn't be used when I needed them a year later for a single dent and a scratch 3. After the lease, I decided to buyout the car. Stupid me, they tricked me into paying duplicate warranties (-$2,700) on top of the existing ones... I was able to fix the warranty issue but not through this dealership because they didn't want to help me, took me 6 months to fix this mess through MOPAR. 4. Four years later, the car was starting to break down, got curious and ran a CARFAX.. then found out there's an accident history 4 months before my lease started... 5. Sold the car out of frustration I'm not even checking anymore if there are more stuffs they hid from me but knowing the fact that they took advantage of me being young and not knowing anything about car buying process makes me resentful. I don't even know why you have "good" reviews. Or maybe I am an isolated case... and I am angry that you're going to get away with this... More
by miro
Employees Worked With
Keith Williams
August 29, 2022
BUYER BEWARE Over the last 35 years, I have purchased numerous new cars and trucks and have dealt with many dealers. New to the area, I decided to visit Garden City to purchase a new Jeep this weekend. numerous new cars and trucks and have dealt with many dealers. New to the area, I decided to visit Garden City to purchase a new Jeep this weekend. Unfortunately, my visit was nothing more than a tremendous waste of time. I have never dealt with a more dishonest and unprofessional dealership than Garden City Jeep. After the salesman printed out the window sticker for the Jeep I wanted to purchase, we negotiated for 45 minutes, including the two obligatory visits all car salesman make the back to “check the numbers,” to arrive at the price for the new Jeep. The salesman calculated the taxes, fees, etc. to arrive at the final “out-the door price.” Note, that the agreed on price also included the mandatory $389 “protection plan” (i.e., dealer profit) that this dealership supposedly includes on all cars sold. After some additional questions, the young salesman excused himself and returned with John who represented himself as the Sales Manger. Although the salesman had prepared a documents with the agreed to “out-the door” price, John now informed me that the Jeep could not be sold for that price. When I showed John the paper the salesman had prepared with the agreed upon price, he took it from me and said there was an error and that the Jeep would cost an additional $1,500. When I asked to see the paper with the salesman’s calculations, John refused and said it was the property of Garden City Jeep. Needless to say, that concluded my visit to this dealership. At bottom, do not waste your energy with the shady characters at Garden City Jeep. There are plenty of reputable, honest and respectful dealers on Long Island who deserve your business and will honor a deal. Regrettably, Garden City Jeep is not one of those dealerships. Save your time and money and avoid Garden City Jeep. They are nothing more than bait and switch scammers. Finally, consistent with how Garden City Jeep treats prospective customers, the restroom in the dealership looks and smells as it had not been cleaned in 3 weeks. More
by NYC
Employees Worked With
john
