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Garden Grove Kia

Garden Grove, CA

4.7
4,023 Reviews
Call Dealership (888) 992-1833
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13731 Harbor Blvd

Garden Grove, CA

92843

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4,023 Reviews of Garden Grove Kia

April 30, 2025

Legendary experience! Rebecca was awesome. Quick and efficient. Would highly recommend. Will be back in a couple years to see Rebecca for sure! More

by Isaac S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca
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May 01, 2025 -

Garden Grove Kia responded

Isaac, we're delighted to hear that Rebecca provided you with a legendary experience at Garden Grove Kia! We look forward to welcoming you back in the future.

April 30, 2025

Service was efficient and the Service Representative Web was friendly and explained what would be done during the service and advised me of future needs. I have typically had a good experience at Garden Gro More

by SPARAMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web
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May 01, 2025 -

Garden Grove Kia responded

We're delighted to hear that Web provided you with friendly and informative service at Garden Grove Kia. It's great to know you've consistently had positive experiences with us. Thank you for your feedback!

April 29, 2025

One of the best dealerships I have been to, great service all around very satisfied More

by gbecerra7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mia Mendez , Cory Taylor
Report | Print
Apr 30, 2025 -

Garden Grove Kia responded

Thank you for the fabulous feedback! We hope to see you at Garden Grove Kia down the road.

April 28, 2025

Very poor mechanical skills , unprofessional leadership waste of time use Carson kia for repairs work More

by tn_fonseca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wed
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April 28, 2025

The process was easy, stress free, and very informational. No pressure at any time and I enjoyed it very much. More

by jcbfire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Nehez
Report | Print
Apr 28, 2025 -

Garden Grove Kia responded

We're delighted to hear that your experience at Garden Grove Kia was easy and stress-free! Our team strives to provide a pressure-free environment, so it's great to know you enjoyed the process. Thanks for choosing us!

April 27, 2025

I have to wait around 45 minutes to get the service. Staff explained the service clearly. More

by ceciliaph16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Report | Print
Apr 29, 2025 -

Garden Grove Kia responded

Cecilia, thanks so much for the 4-star review of Garden Grove Kia!

April 26, 2025

As soon as my husband and I arrived at Garden Grove Kia, we felt comfortable with our salesperson, Rebecca, and never pressured. All of our questions were answered, and Rebecca worked closely with the fina More

by tsjtuckman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Nehez, Kenny Seo
Report | Print
Apr 29, 2025 -

Garden Grove Kia responded

Thank you for sharing your experience! We're delighted to hear that Rebecca and the Garden Grove Kia team made you feel comfortable and helped find a payment plan that worked for you. Enjoy your new vehicle!

April 26, 2025

Although family have visited the new location on Harbor Blvd, this was my first experience. Upon my arrival I was greeted with a smile from a young person that informed me that someone would be with me soo More

by Michael Shon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox, Luiz Mendoza
Report | Print
Apr 28, 2025 -

Garden Grove Kia responded

Michael, we're delighted to hear that Jeremy and the team at Garden Grove Kia made your visit a pleasant one! It's always nice to see familiar faces like Luiz's. Thanks for choosing us for your Kia Sedona's maintenance needs!

April 26, 2025

Facility in and out very clean and everybody is in a good mood and polite More

by 59ESALAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Apr 29, 2025 -

Garden Grove Kia responded

Thank you for the five-star review of Garden Grove Kia!

April 25, 2025

Had the worst experience in this dealership I would never recommend anyone to come get a car here. More

by jeniesierra15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David
Report | Print
Apr 25, 2025 -

Garden Grove Kia responded

It's hard to see that you weren't satisfied with your experience. We strive to provide 5-star service and care to our customers and I apologize for missing the mark. If you are willing, I would appreciate the opportunity to learn the details of your visit so we can improve going forward. Please reach out when you have the chance. Thank you, Chad Clarke - General Sales Manager - 714-823-4949 ext 262

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