Garden Grove Kia
Garden Grove, CA
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4,023 Reviews of Garden Grove Kia
Luis did my service work accurately and in a timely manner. Everything was well explained, and he give suggestions for future work. He also threw in a car wash! manner. Everything was well explained, and he give suggestions for future work. He also threw in a car wash! More
The customer service experience at Garden Grove Kia was exemplary. The staff demonstrated professionalism, kindness, and respect throughout our interaction. Jeremy, in particular, provided outstanding assi exemplary. The staff demonstrated professionalism, kindness, and respect throughout our interaction. Jeremy, in particular, provided outstanding assistance and was efficient in addressing our needs. More
Although Garden Grove Kia was 94 miles from my residence, they were found on the internet as a dealership that might place a factory order for a specific trim line and options the otherwise was difficult to they were found on the internet as a dealership that might place a factory order for a specific trim line and options the otherwise was difficult to find in Southern California. Once the sales staff knew I was firm in what I wanted and such a vehicle was not to be found in any inventory for over 500 miles, they suggested I make a factory pre-order through them with a modest downpayment. I was able to take possession of my new vehicle 29 days later. I was updated throughout the process by both email and text messages during that time span. Sales representative, ET Torrez, was especially supportive in keeping me informed all the way through the procurement process, including helping setup the driver interface with the car and explained many of the functions and controls the vehicle had installed. My personal thanks go to him who made this vehicle purchase experience a stress-free pleasant one. More



