Gardena Honda

After paying for a diagnostic From Clawson Honda Fresno (home town), I was advised that being I had purchased certified used, it still had certain warranty at 54K miles. They informed me that they would be (home town), I was advised that being I had purchased certified used, it still had certain warranty at 54K miles. They informed me that they would be able to act under such warranty, had the original wiring harness not been tampered with by the security device that was added. Which was what I had purchased at point of sale Gardena Honda. When I purchased my vehicle, I could not take it because adding the security device created a laundry list of malfunctions. Little did I know with 9K miles at purchase, there had been a prior device installed and removing it improperly by Gardena service is what caused the malfunction. The car was delivered to me with only one fob and still not full working condition. I returned to Gardena service at 10k mi because the auto start feature and trunk release were not working. At 15K miles I took it to Clawson Honda for a software update and again the auto start and trunk release stopped working, they repaired by reprogramming 2 new fobs and I was informed the prior fobs were not specific to my vehicle. That they were just a general Honda fob for several vehicles. Fast forward to 54K and I had a 'Suplemental restraint equipment' warning light so that's where I returned to Clawson Honda for a non refundable diagnostic and I was advised to return to Gardena in this issue that you should be able to take of the issue. I was declined service because Gardena service claimed that the issue was in the prior product installed. Mike advised I should call the prior device company, which I did. A su More

Great customer service. I was pleased service did not take long. Chris was great to work with. I was pleased service did not take long. Chris was great to work with. More

Chris was very helpful and great to work with. He explained what was going to be done on the car, including the charges thoroughly. He explained what was going to be done on the car, including the charges thoroughly. More

Friendly and fast service. Arturo was great and knowledgeable. I would recommend him to other Honda owners Thank you Arturo! Arturo was great and knowledgeable. I would recommend him to other Honda owners Thank you Arturo! More

I always have a great experience here. Service is quick. All staff are very friendly and helpful Service is quick. All staff are very friendly and helpful More

Excellent service! Christopher was very friendly he called me by phone what is the problem with my car, and the receptionist was very kind; she helped me and showed me Christopher was very friendly he called me by phone what is the problem with my car, and the receptionist was very kind; she helped me and showed me where to park my car since it was nighttime. More

My brand new car has a defective trunk & needs to be sent to the body shop! How did this pass inspection to the body shop! How did this pass inspection More

Got out in a timely manner Excellent service Friendly employees good price for oil change employees good price for oil change More

The car services representative Arturo(Art) was excellent. He was thorough in explaining the issues with my car in a professional manner. Great person to have at Honda excellent. He was thorough in explaining the issues with my car in a professional manner. Great person to have at Honda More

Great exercise, Art gave me full detailed information regarding my car, offered a loaner, showed was of savings with coupons. Excellent customer service regarding my car, offered a loaner, showed was of savings with coupons. Excellent customer service More