Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Gardena Honda - Service Center

Gardena, CA

4.7
364 Reviews
Call Service Center (424) 340-9300

365 Reviews of Gardena Honda - Service Center

Sort by
May 11, 2024

Only suggestion, move cashier area back to where it was. Crossing the area several times doesn’t seem safe for customers. Also where cashier area is currently, it’s too noisy. More

by alicewise46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not have paperwork with me
Report | Print
May 13, 2024 -

Gardena Honda responded

Alice, We appreciate both your business and your feedback. We will be sure to take this into account, as customer safety is our top priority. We hope that your Honda is treating you well and we're looking forward to assisting you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 11, 2024

The dealership is nice and clean. The representative outside to check you in and the advisors are really friendly and knowledgeable. More

by Athrow2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
May 13, 2024 -

Gardena Honda responded

Hi Athrow2, thank you for taking the time to leave feedback. We're glad to hear that you had a positive experience with our team. We strive to provide excellent customer service and we're happy to hear that it reflected in your visit. We appreciate your business! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 10, 2024

I had a rim tire nail causing a slow leak on a tire just before tire expiry and they changed the tire free of charge. Thanks for the great customer service! More

by kennedywilliam07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
May 13, 2024 -

Gardena Honda responded

Hi Kennedy, thank you for sharing your positive experience with us! We're glad we could help you with your tire issue and provide great customer service. If you have any more feedback or need assistance in the future, feel free to reach out. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 10, 2024

I love the service, the people is very nice and I defenyli love that they have my car on time. They were quick and very professional. More

by Carolina Guevara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Guerrero
Report | Print
May 13, 2024 -

Gardena Honda responded

Carolina, thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you loved our service and found our team to be nice, efficient, and professional. We look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 10, 2024

Very professional, honest, knowledgeable, hard working. You can tell Gardena Honda staff really care about making their customers happy and keep customers coming back More

by MARCELLUS.JACKSON88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Jauregui
Report | Print
May 13, 2024 -

Gardena Honda responded

Marcellus, thank you so much for your kind words! We strive to provide top-notch service and it's always rewarding to hear when our efforts are appreciated. We look forward to serving you again in the future and continuing to exceed your expectations. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 10, 2024

Always nice and friendly service. Very welcoming environment. They make you feel like you’re at home! More

by DAISYMARTINEZ1607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
May 13, 2024 -

Gardena Honda responded

Hi Daisy, thank you for the fantastic feedback! We're thrilled to hear that you had a welcoming experience with us. Creating a comfortable environment for our customers is so important to us, and we look forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 10, 2024

Idk if the dealership or the body shop (manufactured certified collision) did this, but my vehicle came back with an interior detail! Whoa!! That was a game changer can't say thank you enough for that. More

by john.holway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He was like a 6' tall thin Japanese looking guy
Report | Print
May 13, 2024 -

Gardena Honda responded

John, thank you so much for the glowing review! We're thrilled to hear that you had such a positive experience with us. We strive to go above and beyond for our customers, and we're delighted that you noticed the interior detail and tire shine. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 10, 2024

Friendly staff. First time servicing my car at this dealership and will be returning for the foreseeable future More

by joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
May 13, 2024 -

Gardena Honda responded

Hi Joel, thank you for choosing our dealership for your car servicing needs. We are thrilled to hear that you had a positive experience with our friendly staff. We look forward to welcoming you back for future visits. Thank you for your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 10, 2024

Monica has been amazing. She has guide me with the decision making and I am so appreciative. While waiting for her, I was approached by the team members there asking if I hav More

by JOSHCANLAS1920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
Report | Print
May 13, 2024 -

Gardena Honda responded

Josh, thank you for sharing your positive experience with Monica and our team. We're thrilled to hear that you received excellent guidance and service during your visit. Recommendations from satisfied customers like you mean the world to us. We look forward to welcoming you, your friends, and family back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 10, 2024

I was told to wait until I have an accident to be prioritized with respect to available parts for my car due to my recall notice so I waited in the waiting room for 3 hours to get that as my response More

by cristian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot his name unfortunately because I was extremely tired and sleep deprived
Report | Print
Helpful
1
2
3
4
...
37