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Gardena Honda - Service Center

Gardena, CA

4.7
454 Reviews
Call Service Center (424) 340-9300

454 Reviews of Gardena Honda - Service Center

Sort by
March 10, 2024

I was very well pleased with the service I received and the outcome of buying my new car. More

by HINESLYNNEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember names
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Mar 11, 2024 -

Gardena Honda responded

Hi Hineslynnel, thank you for sharing your positive experience! We're thrilled to hear that you enjoyed purchasing your new car with us. If you ever need anything in the future, feel free to reach out. Enjoy your new ride! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
March 09, 2024

Knowledgeable and professional Have been in this dealership since 1991. As usual, staffs are knowledgeable and friendly. More

by Civic91
Recommend Dealer
Yes
Employees Worked With
Hashim
Report | Print
Mar 12, 2024 -

Gardena Honda responded

Thank you for being a valued member of the Gardena Honda Family all of these years! We look forward to continuing to exceed your expectations. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
March 09, 2024

Upon arrival was help immediately, Alexis Walk out and gathered all imformation needed and we walk to his station for paperwork More

by JVALLE2323
Recommend Dealer
Yes
Employees Worked With
Alexis
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Mar 11, 2024 -

Gardena Honda responded

Hi JVALLE2323, thank you for taking the time to share your positive experience with Alexis! We're thrilled to hear that you received prompt and helpful service. Our team always strives to provide a seamless experience for our customers. We appreciate your support and look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
March 08, 2024

This dealer really cares about their customers Very thorough and explains everything to you The best Honda dealer in town! More

by kimj827
Recommend Dealer
Yes
Employees Worked With
Christian
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Mar 12, 2024 -

Gardena Honda responded

Thank you for your kinds words! Our team works hard to ensure quality care for all of our customers and we're thrilled to hear we've delivered. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
March 08, 2024

Great Service in a timely manner. Highly recommended. Staff was friendly and gave updates and necessary More

by Reginald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hashim
Report | Print
Mar 08, 2024 -

Gardena Honda responded

Thank you, Reginald! We are so glad to hear your service visit went seamlessly. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
March 08, 2024

Too much time (more than 4 hours) for the smog test was taken. Nobody told me the reason before I asked. More

by bnbdepot2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hashim
Report | Print
Mar 21, 2024 -

Gardena Honda responded

We appreciate your patience and your bringing this to our attention. You should have been informed that this smog test was going to take longer than expected. We have addressed this lapse in communication with our team and will be using this as a learning opportunity. Should you like to discuss your experience in any further detail, please call me directly at 424-340-9120. I am always here to help. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

Helpful
March 08, 2024

It was good My experience with the dealership went well. They were able to handle most of my issues except for one. More

by TARIESIMS
Recommend Dealer
Yes
Employees Worked With
Ana
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Mar 12, 2024 -

Gardena Honda responded

Thank you for choosing Gardena Honda, TARIESIMS! We're proud of our team for delivering a stellar visit. We look forward to working together again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
March 07, 2024

Typically it's is not a pleasant experience at all! I run a large repair facility. In my 20 years of business I have never had a service writer as professional and proactive. He was even kind enough to More

by Drummond.abauto
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexis. Best service ever
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Mar 08, 2024 -

Gardena Honda responded

Thank you for your stellar rating. We are so happy to hear that Alexis delivered an excellent service experience! He'll be happy to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything else we can assist with! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
March 06, 2024

Marvin always takes care of me when I come in. He's very professional and has great communication. More

by tyouman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin and Arturo
Report | Print
Mar 07, 2024 -

Gardena Honda responded

Thank you for sharing your positive experience with Marvin! We're thrilled to hear that he provided you with excellent service. If there's anything else we can do to enhance your visits, please don't hesitate to let us know. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
March 05, 2024

Great service adviser! I was kept updated and the service was in a timely manner. More

by donnarobinson2054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
Mar 06, 2024 -

Gardena Honda responded

Donna, thank you for sharing your experience with us! We're thrilled to hear that our service adviser provided you with great service and kept you updated throughout the process. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
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