I can't stress this enough: it is the exemplary service provided by the Garlyn Shelton BMW Service team that makes me such a loyal Garlyn Shelton customer.
Granted, I have purchased 7 BMWs in the past 12 years, so I obviously like the Sales team; but knowing I have THIS Service team that I can count on is what gives me peace of mind.
I am always impressed by their professionalism; how courteous everyone is; how pro-active and accommodating they are; and the care they take to explain what is being done/ what needs to be done and why. It is a welcoming, comforting experience!
They were even there for me when I was traveling to Magnolia and my sunroof "exploded". My first instinct was to call MY Garlyn Shelton team. Not only did they call The Woodlands BMW service center to let them know I was coming - - - they called me during the drive to be sure I was alright and after I arrived to let me know what to expect.
I could buy a BMW anywhere. I could never find a Service Team like this one anywhere else!
Daniel, Bart, Jesse, Nickole, Kaitlyn, the rest of the 'unseen' service team and Garlyn Shelton BMW: THANK YOU.