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Gary Crossley Ford
Kansas City, MO
836 Reviews
At Gary Crossley Ford, we don’t just sell vehicles, we build relationships that last a lifetime. Proudly serving Liberty and Kansas City for over 40 years, our dealership has become a trusted name for quality Ford vehicles, expert service, and a customer-first approach that sets us apart.
Whether you're shopping for a new Ford F-150, Mustang, or one of our carefully inspected pre-owned vehicles, our team is committed to delivering a transparent, stress-free experience from the showroom to the service bay.
We believe in treating every customer like family. That means listening first, offering real solutions, and going above and beyond to earn your trust, whether you’re buying, leasing, or maintaining your vehicle.
From our state-of-the-art service center to our community involvement throughout Kansas City, Gary Crossley Ford is more than just a dealership, we’re your local Ford partner for life.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 836 reviews
January 09, 2018
Lisa provided the highest quality of customer service! Lisa was beyond accommodating with our circumstances. I highly recommend working with her. She genuinely had our best interest as her focus throughout Lisa was beyond accommodating with our circumstances. I highly recommend working with her. She genuinely had our best interest as her focus throughout the process. More
by Happy
Employees Worked With
Lisa
January 08, 2018
Very Satisfied We recently bought a new Ford Focus from Gary Crossley Ford. Marc Carbonetto went out of his way to help us. He was a joy to work with! Stacy in Af We recently bought a new Ford Focus from Gary Crossley Ford. Marc Carbonetto went out of his way to help us. He was a joy to work with! Stacy in After Market and Mark in Finance were also great. We got the car that we were looking for and couldn't be happier. More
by StaciV
Employees Worked With
Marc Carbonetto
December 31, 2017
Awesome experience buying a truck from afar I purchased a vehicle from Gary Crossley recently and did so remotely from CT after finding the truck online. Clark was extremely helpful going back a I purchased a vehicle from Gary Crossley recently and did so remotely from CT after finding the truck online. Clark was extremely helpful going back and forth on details, was extremely knowledgeable about the vehicle / features, made paperwork easy, and I always felt comfortable even though I hadnt even seen the car in person. Most importantly, the folks at Gary Crossley are fair and honest. I got a good feeling from my first phone call with Clark and it was a great experience from that point on. More
by Brian22
Employees Worked With
Clark , Digital Marketing
December 29, 2017
Marc and the team at Gary Crossley Ford dida great job again The sales team does a great job and is reactive to any issues with new vehicles. There have been issues with my 2014 Fusion and possibly with my Ford The sales team does a great job and is reactive to any issues with new vehicles. There have been issues with my 2014 Fusion and possibly with my Ford Truck I just recently purchased but the team there addresses concerns with customer satisfaction in mind. More
by Jeremy Huffman
Employees Worked With
Marc Carbonetto
December 25, 2017
Escape of reality Why I give this dealer and the sales person Marc a high rating is cause it was a smooth procedure , everything went great. I couldn’t have asked for Why I give this dealer and the sales person Marc a high rating is cause it was a smooth procedure , everything went great. I couldn’t have asked for a better outcome to my problem.. More
by Ford guy
Employees Worked With
Marc Carbonetto
December 22, 2017
Excellent A very excellent place,professional,Staff there are great.I had the opportunity to work with Henry Pullman,and best car sale man I've ran across.I rat A very excellent place,professional,Staff there are great.I had the opportunity to work with Henry Pullman,and best car sale man I've ran across.I rate thus place as Number 1!!!....Henry I Thank You! More
by Deana S Williams
Employees Worked With
Henry Pullman was my salesman
December 16, 2017
Professional, knowledgeable and not pushy or overbearing. I came in with a car almost identical to the one I purchased. I love these cars and my sales rep found a new one suitable for me. I came in with a car almost identical to the one I purchased. I love these cars and my sales rep found a new one suitable for me. More
by Svh17
Employees Worked With
Tanner Ochs
December 14, 2017
Zack Evans Zack was a huge help in my purchasing decision. He went the extra mile assisting my search. I will stay a customer for life due to his influence. Zack was a huge help in my purchasing decision. He went the extra mile assisting my search. I will stay a customer for life due to his influence. More
by jjordane
Employees Worked With
Zack Evans
December 14, 2017
Always great service work done and very timely I have always had great service at Gary Crossley and plan on doing many more years of business I’m always impressed with their polite and Curtious s I have always had great service at Gary Crossley and plan on doing many more years of business I’m always impressed with their polite and Curtious staff More
by Wayherman57
Employees Worked With
Ben Pacheco
December 13, 2017
It was great! The salesman was very knowledgeable about the truck I was looking for and let me try all the options first before I made my decision. Definitely would The salesman was very knowledgeable about the truck I was looking for and let me try all the options first before I made my decision. Definitely would shop there again I’ve bought 4 vehicles from Gary Crossley very great place! More
by Randy1dow
Employees Worked With
Kyle
