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Gary Crossley Ford
Kansas City, MO
950 Reviews
At Gary Crossley Ford, we don’t just sell vehicles, we build relationships that last a lifetime. Proudly serving Liberty and Kansas City for over 40 years, our dealership has become a trusted name for quality Ford vehicles, expert service, and a customer-first approach that sets us apart.
Whether you're shopping for a new Ford F-150, Mustang, or one of our carefully inspected pre-owned vehicles, our team is committed to delivering a transparent, stress-free experience from the showroom to the service bay.
We believe in treating every customer like family. That means listening first, offering real solutions, and going above and beyond to earn your trust, whether you’re buying, leasing, or maintaining your vehicle.
From our state-of-the-art service center to our community involvement throughout Kansas City, Gary Crossley Ford is more than just a dealership, we’re your local Ford partner for life.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 950 reviews
October 20, 2026
They are always pleasant, and quick. Best dealership I’ve dealt with in my 69 years. Best dealership I’ve dealt with in my 69 years. More
by bob.workman
October 15, 2026
My experience was great! My son was looking for a truck. We found a great truck with the help of Ali. While working that deal, he also helped me get a trade in on my vehicle. My son was looking for a truck. We found a great truck with the help of Ali. While working that deal, he also helped me get a trade in on my vehicle. Everyone involved was great to deal with. There is even a salesman that lives in my home town that helped make it all work. More
by chrshpkns4242
October 11, 2026
The service department is the best in the Midwest! I trust these guys to work on all of my vehicles. Best value on services provided, world class staff and technicians. Leadership is key and these guy I trust these guys to work on all of my vehicles. Best value on services provided, world class staff and technicians. Leadership is key and these guys have that locked down. I will be a life long customer at Gary Crossley Ford More
by Hillbry11
October 10, 2026
I went from simply inquiring to driving off the lot in no time. It’s more difficult to rent a car at the airport. I could move across the country and still come back here for my vehicle purchases. time. It’s more difficult to rent a car at the airport. I could move across the country and still come back here for my vehicle purchases. More
by Firelife09
Employees Worked With
Ryan Brehm
October 05, 2026
The service advisor was courteous and helpful. He got my truck in right away on my appointment time and showed me to a vary nice waiting area. However I didn't have to wait long, they got my batte He got my truck in right away on my appointment time and showed me to a vary nice waiting area. However I didn't have to wait long, they got my battery replaced and got my back on the road asap. More
by shilts29
Employees Worked With
Michael Shilts
October 02, 2026
Super awesome people, great customer service. You will not regret buying from them! They make it super easy and worth it You will not regret buying from them! They make it super easy and worth it More
by Aussiemommy
September 27, 2026
Huge thanks to Charlie Henderson and the team at Gary Crossley Ford for making my recent purchase of a Bronco Sport Badlands so seamless. No pressure, incredibly helpful staff, and top-notch customer ser Crossley Ford for making my recent purchase of a Bronco Sport Badlands so seamless. No pressure, incredibly helpful staff, and top-notch customer service. Charlie was patient, kind, and his deep knowledge of the vehicle made all the difference—he even walked me through setting up my phone with the car. A truly wonderful experience from beginning to end, and I highly recommend asking for Charlie if you're shopping here! More
by New Bronco Sport Owner
Employees Worked With
September 23, 2026
Darren was a tremendous salesman. Listened to my wants & needs. Made the process of purchasing my new vehicle easy & painless. Listened to my wants & needs. Made the process of purchasing my new vehicle easy & painless. More
by flashysmom
September 20, 2026
I was so excited and had a wonderful experience at Gary Crossley Ford! Salesperson Adam Hulin is amazing. He welcomes everyone so warmly, is very nice and kind, and talks to people in such a friendly, resp Crossley Ford! Salesperson Adam Hulin is amazing. He welcomes everyone so warmly, is very nice and kind, and talks to people in such a friendly, respectful way. He made the whole process feel comfortable and enjoyable. Highly recommend Adam and Gary Crossley Ford! More
by justpaul.v02
Employees Worked With
