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Gary Crossley Ford
Kansas City, MO
831 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 831 reviews
November 24, 2017
Service I'm always pleased with quality and communication! They go above and beyond to make sure I'm taken care of. Will always use Gary Crossley for all my I'm always pleased with quality and communication! They go above and beyond to make sure I'm taken care of. Will always use Gary Crossley for all my vehicle needs! More
by Pam St John
Employees Worked With
David Demint
November 22, 2017
Great Experience! What an outstanding service visit! Tyler at Gary Crossley Ford went above and beyond to take care of me and my vehicle. Thank you so much!! What an outstanding service visit! Tyler at Gary Crossley Ford went above and beyond to take care of me and my vehicle. Thank you so much!! More
by Teezy38
Employees Worked With
Tyler Stout
November 21, 2017
Buying experience was very easy. Danny is an exciting person to talk to and very helpful to deal with. I would recommend him to anyone in the market looking for a new was very easy. Danny is an exciting person to talk to and very helpful to deal with. I would recommend him to anyone in the market looking for a new or used car. More
by twinturbo
Employees Worked With
Danny
November 21, 2017
2017 Explorer Gary Crossley Ford helped me get out of a vehicle I really didn’t care for into an Explorer I love to drive... thank you to my Salesman Marc for a fun Gary Crossley Ford helped me get out of a vehicle I really didn’t care for into an Explorer I love to drive... thank you to my Salesman Marc for a fun experience Dean Alleman More
by djalleman
Employees Worked With
Howard Lonsdale
November 21, 2017
Oil change Service was good. Only problem with me is I live@ 50 miles from dealer. Not sure I want to put all the miles in the truck when I can drive @ 4 miles h Service was good. Only problem with me is I live@ 50 miles from dealer. Not sure I want to put all the miles in the truck when I can drive @ 4 miles here in town More
by Dc1955
Employees Worked With
Digital Marketing
November 20, 2017
Class Action 14M01 Shudder Issue Refused To Fix Crossley mechanic refused to fix recall 14M01 defect referenced me to a consumer class action lawsuit. www.roadandtrack/car-culture/a10316276/what-yo Crossley mechanic refused to fix recall 14M01 defect referenced me to a consumer class action lawsuit. www.roadandtrack/car-culture/a10316276/what-you-need-to-know-about-the-proposed-settlement-for-ford-powershift-owners/ and suggest I go this route. Whole Gary Crossley experience tradgically disappointed. Would never recommend purchase or car care. More
by Quality
Employees Worked With
Tyler and service team
November 16, 2017
Great Experience Buying A Car I am extremely happy with my new purchase from Gary Crossley and Kyle goes above and beyond to make you feel comfortable. I look forward to working wi I am extremely happy with my new purchase from Gary Crossley and Kyle goes above and beyond to make you feel comfortable. I look forward to working with Gary Crossley and Kyle again for my future vehicle needs. More
by Copfam7410
Employees Worked With
Kyle Walker
November 07, 2017
Worth the drive! We drove from Wisconsin to purchase a used vehicle from Gary Crossley Ford. Tim and Dave made our buying experience a pleasure--in and out in a short We drove from Wisconsin to purchase a used vehicle from Gary Crossley Ford. Tim and Dave made our buying experience a pleasure--in and out in a short time with no nasty surprises. What they said was what they did! We love our car. It was worth the drive! More
by Dave & Judy Clouse
Employees Worked With
Tim Parnacott, Dave Norton
November 07, 2017
Car maintenance Great customer services Guaranteed service delivery on time Friendly staff Always updating customers what is needed for the car to be in good run Great customer services Guaranteed service delivery on time Friendly staff Always updating customers what is needed for the car to be in good running condition More
by lavine 09
Employees Worked With
Digital Marketing
November 03, 2017
So Fun! I recently came to your dealership in search of a new vehicle. I always hate car shopping because Im not sure what I need in performance. I was on th I recently came to your dealership in search of a new vehicle. I always hate car shopping because Im not sure what I need in performance. I was on the lot for less than 5 minutes when a young man named Zack Evans approached me asking m what he could help with. After I told him what i wanted, he proceeded to educate me on several cars and their performance. Even answering at least 50 questions. He was very helpful and made me feel less stressed out during the process. And he has a wonderful sense of humor! More
by Kat
Employees Worked With
Zack Evans
