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Gary Crossley Ford
Kansas City, MO
836 Reviews
At Gary Crossley Ford, we don’t just sell vehicles, we build relationships that last a lifetime. Proudly serving Liberty and Kansas City for over 40 years, our dealership has become a trusted name for quality Ford vehicles, expert service, and a customer-first approach that sets us apart.
Whether you're shopping for a new Ford F-150, Mustang, or one of our carefully inspected pre-owned vehicles, our team is committed to delivering a transparent, stress-free experience from the showroom to the service bay.
We believe in treating every customer like family. That means listening first, offering real solutions, and going above and beyond to earn your trust, whether you’re buying, leasing, or maintaining your vehicle.
From our state-of-the-art service center to our community involvement throughout Kansas City, Gary Crossley Ford is more than just a dealership, we’re your local Ford partner for life.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 836 reviews
November 20, 2017
Class Action 14M01 Shudder Issue Refused To Fix Crossley mechanic refused to fix recall 14M01 defect referenced me to a consumer class action lawsuit. www.roadandtrack/car-culture/a10316276/what-yo Crossley mechanic refused to fix recall 14M01 defect referenced me to a consumer class action lawsuit. www.roadandtrack/car-culture/a10316276/what-you-need-to-know-about-the-proposed-settlement-for-ford-powershift-owners/ and suggest I go this route. Whole Gary Crossley experience tradgically disappointed. Would never recommend purchase or car care. More
by Quality
Employees Worked With
Tyler and service team
November 16, 2017
Great Experience Buying A Car I am extremely happy with my new purchase from Gary Crossley and Kyle goes above and beyond to make you feel comfortable. I look forward to working wi I am extremely happy with my new purchase from Gary Crossley and Kyle goes above and beyond to make you feel comfortable. I look forward to working with Gary Crossley and Kyle again for my future vehicle needs. More
by Copfam7410
Employees Worked With
Kyle Walker
November 07, 2017
Worth the drive! We drove from Wisconsin to purchase a used vehicle from Gary Crossley Ford. Tim and Dave made our buying experience a pleasure--in and out in a short We drove from Wisconsin to purchase a used vehicle from Gary Crossley Ford. Tim and Dave made our buying experience a pleasure--in and out in a short time with no nasty surprises. What they said was what they did! We love our car. It was worth the drive! More
by Dave & Judy Clouse
Employees Worked With
Tim Parnacott, Dave Norton
November 07, 2017
Car maintenance Great customer services Guaranteed service delivery on time Friendly staff Always updating customers what is needed for the car to be in good run Great customer services Guaranteed service delivery on time Friendly staff Always updating customers what is needed for the car to be in good running condition More
by lavine 09
Employees Worked With
Digital Marketing
November 03, 2017
So Fun! I recently came to your dealership in search of a new vehicle. I always hate car shopping because Im not sure what I need in performance. I was on th I recently came to your dealership in search of a new vehicle. I always hate car shopping because Im not sure what I need in performance. I was on the lot for less than 5 minutes when a young man named Zack Evans approached me asking m what he could help with. After I told him what i wanted, he proceeded to educate me on several cars and their performance. Even answering at least 50 questions. He was very helpful and made me feel less stressed out during the process. And he has a wonderful sense of humor! More
by Kat
Employees Worked With
Zack Evans
November 02, 2017
Great Experience I was there to look at and test drive a "new" used car. I was approached quickly, all my questions answered, but they weren't pushy. I was there to look at and test drive a "new" used car. I was approached quickly, all my questions answered, but they weren't pushy. More
by melissa64
Employees Worked With
Zach Evans
November 02, 2017
great experience your salesperson, Zack Evans, was very helpful and pleasant to deal with. I will gladly send other clients to him . Thank you for a great experience. your salesperson, Zack Evans, was very helpful and pleasant to deal with. I will gladly send other clients to him . Thank you for a great experience. More
by Tina Jordan
Employees Worked With
Zack Evans
October 31, 2017
Great experience and service Henry Pulliam has been a pleasure to deal with! He is the consummate professional, putting the needs of his clients ahead of himself with confidence t Henry Pulliam has been a pleasure to deal with! He is the consummate professional, putting the needs of his clients ahead of himself with confidence that he can reliever and get the job done! I highly recommend Henry for anyone who wants a true and honest car buying experience!!!! More
by Jaydub23
Employees Worked With
Henry Pulliam Jr
October 31, 2017
Ryan Brehm sales service Ryan Brehm the sales associate that help me choose my 2017 Escape not only got me a better deal then that offered by another northland Ford dealers. H Ryan Brehm the sales associate that help me choose my 2017 Escape not only got me a better deal then that offered by another northland Ford dealers. He also took the time to explain the features that I paid extra for but he helped me sync my phone to the on board Ford app and Webb assistance system. I had a very enjoyable experience. Thank you. More
by James Schooler
Employees Worked With
Ryan Brehm
October 28, 2017
Excellent Car Buying Experience I have purchased 5 vehicles from Gary Crossley and they have made the car buying experience the best in the business. I’ll never go anywhere else. Ju I have purchased 5 vehicles from Gary Crossley and they have made the car buying experience the best in the business. I’ll never go anywhere else. Justin Savage has been my Salesman for the last two purchases and is easy to work with, knowledgeable, goes above and beyond to work the best deal for you and helps in any way he can. This dealership has a great team throughout the process from picking your vehicle to driving away in your new Crossley Ford purchase. I will recommend this dealership and Justin to anyone looking to purchase a new Ford! More
by JasonW
Employees Worked With
Justin Savage, Jaime Cook
