Gary Crossley Ford

Got just what I needed I came in looking for a car with good gas mileage. I was also looking to get a good deal on my trade. What the sales staff first came back to me with I came in looking for a car with good gas mileage. I was also looking to get a good deal on my trade. What the sales staff first came back to me with numbers wise was not good. But we were able to come to a very good price point on both my new car and trade very quickly. They also got me exactly what I needed for financing. This dealership will have my business from now on. More

Service For 2015 Ford Expedition Check engine light had been coming on previous couple of weeks, appears to be taken care of. Really appreciate the loaner car at no charge, very help Check engine light had been coming on previous couple of weeks, appears to be taken care of. Really appreciate the loaner car at no charge, very helpful over the couple of days needed to make sure the service issue was taken care of. More

Outstanding!. Kristina Mueller went above and beyond Outstanding! Kristina Mueller went above and beyond any service I have encountered before! A recalled part was replaced on my truck. I didn't have a Outstanding! Kristina Mueller went above and beyond any service I have encountered before! A recalled part was replaced on my truck. I didn't have a ride to pick up my truck so Kristina personally came and picked me up which was a huge help. Thanks again Kristina! More

Just a oil change! I think everyone decided to get service on monday! I called and they said no problem,they could get me in! Great job and done on time, Thanks! I think everyone decided to get service on monday! I called and they said no problem,they could get me in! Great job and done on time, Thanks! More

Great Service I made an appointment for 10 am on Jan 16th. Check in was easy and was told it would take up to an hour to perform oil change, rotate tires and change I made an appointment for 10 am on Jan 16th. Check in was easy and was told it would take up to an hour to perform oil change, rotate tires and change the wiper blades. I was back on my way 40 minutes later. They are top notch! Very friendly and helpful. More

Great Service Had a air bag light that stay on had to order parts for it. While they had the car they also fix a recall on door latches. Everything was done great. Had a air bag light that stay on had to order parts for it. While they had the car they also fix a recall on door latches. Everything was done great. More

Good service The repair work was done efficiently. Tim kept me informed as to how long the repair would take, as well as clairifying what the actual work was to be The repair work was done efficiently. Tim kept me informed as to how long the repair would take, as well as clairifying what the actual work was to be done. More

Quick Repair Had a seatbelt issue with my 2016 Ford Fusion, part ordered before I left town on a trip. I returned and checked to see if the part had arrived, it h Had a seatbelt issue with my 2016 Ford Fusion, part ordered before I left town on a trip. I returned and checked to see if the part had arrived, it had at 1100A that day. It was 230P, I ask "any chance you can get me in today to install the new part?" I live in midtown and work south, so it's out of my way to come north for service - being at the airport, I was close by. The service team said, no issues - and got me in within 30-minutes and got me on my way! Nice job Gary Crossley Ford Service Team! Kelly K. More

Purchased new F-150 This was my first experience with purchasing a new vehicle, the process was very smooth and customer service was pleasant to interact with. Overall I This was my first experience with purchasing a new vehicle, the process was very smooth and customer service was pleasant to interact with. Overall I would recommend Gary Crossley, always willing to get the information and vehicle you are looking for. More

Pleasantly surprised at my last visit, I was informed my rear brakes needed replaced. I took my 2012 F150 in and got the oil change and rear brakes and all was covered by at my last visit, I was informed my rear brakes needed replaced. I took my 2012 F150 in and got the oil change and rear brakes and all was covered by my service plan. The dealership down the road that did my front brakes charged me for my rotors. The folks at Gary Crossley were able to get everything done covered by my service agreement. Needless to say they will be doing ALL of my future service work and will also be the dealership I buy my future vehicles from. More