
Gary Crossley Ford
Kansas City, MO
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Love Gary Crossley Ford We ordered my Mustang and Zach kept us in the loop every step of the way. When she came in they got her ready for us and when we came to pick her up t We ordered my Mustang and Zach kept us in the loop every step of the way. When she came in they got her ready for us and when we came to pick her up they took the time to show us all of her features...a few I still don't use...and how to use them. Told us about their services also. I had some questions a few weeks later and they were more than helpful in answering them. Love this dealership and Zach was the best!!! More
Warranty repair Both Tim and DAVE were very helpful throughout the experience Both deserve a raise! Communication was excellent Vehicle returned in s timel Both Tim and DAVE were very helpful throughout the experience Both deserve a raise! Communication was excellent Vehicle returned in s timely matter Great coffee More
Quick lane Service Got the the Works done at the Quick Lane, also an alignment check and all my tires needed re-balancing due to inefficient balancing from another deale Got the the Works done at the Quick Lane, also an alignment check and all my tires needed re-balancing due to inefficient balancing from another dealership. Kyle, the floor manager at Quick Lane did a superb job in making sure my new 2016 F150 was in perfect working order before I left. Also it only took 45 minutes to get in and out. Can't ask for quicker and better service!!!. Thank you More
Recall The gentleman that help us was very thoughtful and helpful. Never gave us anything that we did not need and that is very important to me. The gentleman that help us was very thoughtful and helpful. Never gave us anything that we did not need and that is very important to me. More
A1Service In and out in about an hour. The folks at the desk were courteous and knowledgeable. They kept me updated while my service was being done. In and out in about an hour. The folks at the desk were courteous and knowledgeable. They kept me updated while my service was being done. More
Excellent Car Buying Experience We are very pleased with our new Ford Escape. We test drove two different vehicles to determine the exact package we were wanting. Chris Sailor was pr We are very pleased with our new Ford Escape. We test drove two different vehicles to determine the exact package we were wanting. Chris Sailor was prepared to let us take whatever amount of time we needed in order to make the decision that was best for us! Thank you so much for your patience. More
Oil change and and seat replacement I noticed a defect in my drivers seat and brought this to service attention and they reviewed the problem and to care of it asap. I noticed a defect in my drivers seat and brought this to service attention and they reviewed the problem and to care of it asap. More
Salesman Dan is a great knowledgeable salesman. Made buying very easy. Frankie is wonderful at her job!! Todd is very good at his job as well. It was a great e Dan is a great knowledgeable salesman. Made buying very easy. Frankie is wonderful at her job!! Todd is very good at his job as well. It was a great experience! More
Works - Oil change Quick Lane works package. Oil change and tire rotation was efficient and quick. Quoted an hour and a half and they were done in 45 minutes. Quick Lane works package. Oil change and tire rotation was efficient and quick. Quoted an hour and a half and they were done in 45 minutes. More