Gary Crossley Ford

Fusion Vehicle follow up Had a problem with the tint on the fusion's back window. My warrenty was honored with no problems or excuses. It was taken care of efficiently. Looks Had a problem with the tint on the fusion's back window. My warrenty was honored with no problems or excuses. It was taken care of efficiently. Looks great! I am pleased. More

No pressure sales My sales person was very knowledgeable and took the time to show me three cars. He explained the differences in the model years and the changes in the My sales person was very knowledgeable and took the time to show me three cars. He explained the differences in the model years and the changes in the body styles. Which was important since I did not like the contoured hood on the newer body styles. More

OUT OF TOWN CUSTOMER I WAS ON VACATION FROM WI AND HAD SOME WEIRD THINGS HAPPEN WITH MY 2016 F150. I BROUGHT IT HERE AND THEY TREATED ME LIKE I BOUGHT IT THERE. THEY WOR I WAS ON VACATION FROM WI AND HAD SOME WEIRD THINGS HAPPEN WITH MY 2016 F150. I BROUGHT IT HERE AND THEY TREATED ME LIKE I BOUGHT IT THERE. THEY WORKED WITH MY DEALERSHIP AND MADE SURE I WOULD HAVE A SAFE TRIP HOME. I CAN'T SAY THANK YOU ENOUGH!! More

Friendly people The sales rep Kyle Walker was excellent. He was very helpful in finding the truck that I wanted. The finance rep was also good to work with. We comple The sales rep Kyle Walker was excellent. He was very helpful in finding the truck that I wanted. The finance rep was also good to work with. We completed the paper work in a fair amount of time and I didn't feel pressured into unnecessary additions. More

EXCELLENT SERVICE I had a great buying experience and loved working with Ben Pacheco. He did a great job and searched to find the exact vehicle that I wanted. He is gr I had a great buying experience and loved working with Ben Pacheco. He did a great job and searched to find the exact vehicle that I wanted. He is great at what he does and should valued as an asset to your dealership. Thanks Ben for all the hard work and the GREAT TRUCK More

Class act Sam was recommended to me by a trusted source, and after working with him, I can see why! He is a class act! It had been 10 years since I purchased a Sam was recommended to me by a trusted source, and after working with him, I can see why! He is a class act! It had been 10 years since I purchased a vehicle and he made the process painless. When I found a car at another local dealership, he was ready and able to procure it for me! Turned out, Gary Crossley Ford had exactly what I needed and truly wanted. Final price discussions were stress-free and I drove away feeling like I wasn't being taken advantage of (which was a concern - before Sam - as a single female). I financed through the dealership and that was incredibly smooth. There were zero surprises!! I will highly recommend Sam Dorsey and Gary Crossley Ford to everyone I come across! More

Very friendly and personable. No hassle. None. It was an overall great experience. Justin is very good at what he does. He seems very honest and genuine. The finance guy was also very frien None. It was an overall great experience. Justin is very good at what he does. He seems very honest and genuine. The finance guy was also very friendly. More

Service was done quickly and they kept me informed about what needed to be done. I even got a ride home from the dealership when I dropped off my car becaus was done quickly and they kept me informed about what needed to be done. I even got a ride home from the dealership when I dropped off my car because I didn't have a way to get home. More

Great service I really appreciate having Valerie in there. She is the best! But, everyone is very nice and helpful. The waiting room needs a little updating. I really appreciate having Valerie in there. She is the best! But, everyone is very nice and helpful. The waiting room needs a little updating. More

Decent purchase Good deal on used fusion. Was a little upset about financing though. Was told a percent based on credit but then given another. Other than that over Good deal on used fusion. Was a little upset about financing though. Was told a percent based on credit but then given another. Other than that overall good experience. More