
Gary Crossley Ford
Kansas City, MO
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Brake job and oil change Wyatt was very helpful, he did a very good job to get me the best service I could get. The service team did a great job helping me out. Wyatt was very helpful, he did a very good job to get me the best service I could get. The service team did a great job helping me out. More
Service and repair Once again the service that I received on my Ford F1 50 at Gary Crossley Ford was superior. Christina Muller was very helpful in coordinating the exp Once again the service that I received on my Ford F1 50 at Gary Crossley Ford was superior. Christina Muller was very helpful in coordinating the experience, as always. The service department handled my issues expediently. I was very happy with the experience. More
Thorough and patient. I was in the market for a Older model Jaguar and I found one available at your dealership. I am not a local buery and was going purchase the car witho I was in the market for a Older model Jaguar and I found one available at your dealership. I am not a local buery and was going purchase the car without a testdrive and have the vehicle shipped to my destination. I worked with Gene Burgen and he was excellent. He went over the maintenance history of this 2001 car extensively. He found and immediately corrected a few items on the car. I was very impressed with everything Gene has done. However, based on the history of this model year car (not just this car in particular) ultimately decided to back out of the purchase. This descision was made not based on the performance of Gene or Gary Crossley Ford. More
Service 02 TBird We purchased a 2002 Thunderbird Convertible last June. This is more of a fun vehicle than a daily ride. We took it on a trip a few weekends ago and ha We purchased a 2002 Thunderbird Convertible last June. This is more of a fun vehicle than a daily ride. We took it on a trip a few weekends ago and has some emissions issues. We got ahold of Todd Gentry, a salesman we know and have used in the past and he put us in touch with Tyler in service. Tyler called us and set up an appointment. Benjamin and Tyler in service were awesome, they called when they diagnosed the problem, told us what was needed and recommended and when it would be done. We had to make special arrangements to pick it up and it was no big deal for them. Big Hurrah for the service department. We definitely will use them for our Ford Vehicles!! More
Fast, friendly, efficient I took my F-150 truck in to have the windshield washer fixed and the staff, who seemed to be enjoying their work, did the job in less than the estimat I took my F-150 truck in to have the windshield washer fixed and the staff, who seemed to be enjoying their work, did the job in less than the estimated time. More
new 2015 pickup as usual another fantastic experience at Crossley ford. i think i have bought 8+ vehicles from this dealership over the last 10 to 12 years and the se as usual another fantastic experience at Crossley ford. i think i have bought 8+ vehicles from this dealership over the last 10 to 12 years and the service and friendliness of the employees just keeps improving. Lisa, Gene, Rick all do and did a fantastic job and the gal in cleanup pulled of the impossible yesterday reducing thousands of dog hairs to a minor 5 that i found when i picked up my new truck. The interior was fantastically cleaned couldn't have been more pleased thank you. (who puts a dog in a new truck that hasn't been sold? oh well) More
The works and on my way! No appointment necessary and I always carry a book; but I barely had time to read much as my car was taken right in and taken care of impeccably! Wya No appointment necessary and I always carry a book; but I barely had time to read much as my car was taken right in and taken care of impeccably! Wyatt did a great job with the paperwork and I was on my way in probably about 30-40 minutes! LOVE IT! More
ALWAYS SATISFIED 4th PURCHASE FROM GARY CROSSLEY, IT JUST KEEPS GETTING BETTER! ALL EMPLOYEES OF GARY CROSSLEY WILL GO THE EXTRA MILE TO BE SURE YOU ARE SATISFIED, ES 4th PURCHASE FROM GARY CROSSLEY, IT JUST KEEPS GETTING BETTER! ALL EMPLOYEES OF GARY CROSSLEY WILL GO THE EXTRA MILE TO BE SURE YOU ARE SATISFIED, ESPECIALLY JUSTIN SAVAGE WHO WORKED VERY HARD TO GET US EXACTLY WHAT WE WANTED! More
Quick service I had a broken side mirror on my escape. My appointment was at 9. I was out by 9:12 ! Awesome collision service. The were the best! I had a broken side mirror on my escape. My appointment was at 9. I was out by 9:12 ! Awesome collision service. The were the best! More