
Gary Crossley Ford
Kansas City, MO
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Car Buying Changed We went to the dealership and was greeted by Zack Evans. We told Zack that the car buying process was one of our least favorite things to do. We tol We went to the dealership and was greeted by Zack Evans. We told Zack that the car buying process was one of our least favorite things to do. We told him we wanted the process to be quick and efficient. Zack was polite and gracious. He worked with us in the manner we wanted and appreciated. From the initial greet from Zack to selecting afterwork accessories with Stacey and completing the paperwork with Rick, the process was seamless and well-organized. Everyone was very polite and professional. I highly recommend Gary Crossley Ford, specifically the persons with whom we interacted. More
Excellent Service I purchased my car here and have always brought it in for service here. This time, in addition to the regular oil change, I needed to have it checked I purchased my car here and have always brought it in for service here. This time, in addition to the regular oil change, I needed to have it checked over for a long road trip and then I inquired about doing the NitroFill in the tires. They were able to get all of this done in a very timely manner and, as always, I am completely confident that the work was done perfectly and my vehicle is in good shape for travel. More
Service experience Great, appreciate the consistent service I have received from the service department. The employees are alway helpful and patient. Just one thing need Great, appreciate the consistent service I have received from the service department. The employees are alway helpful and patient. Just one thing need to get your website working for online appointments More
Great place! Came in for an oil change on my E-350 van. We were on our way back to Texas and found this great dealership which I had driven by before. Kyle was Came in for an oil change on my E-350 van. We were on our way back to Texas and found this great dealership which I had driven by before. Kyle was a true professional with his attention to detail. He made sure everything was checked and enrolled me in the returns program for future visits. I will be back for sure on my next trip through KC. You won't believe how clean this place is! Thanks again. More
The sales person was super helpful. Looking for my son a car to drive to and from college. Was able to meet budget and miles. Also got loan thru Ford credit. Looking for my son a car to drive to and from college. Was able to meet budget and miles. Also got loan thru Ford credit. More
Ford f250 The sales people were friendly and helpful. All the people there are nice to us 3rd vehicle we have bought there and got a fair price The sales people were friendly and helpful. All the people there are nice to us 3rd vehicle we have bought there and got a fair price More
Great purchase and buying experience This was by far the best experience we've had buying a car. We live 2-1/2 hours from the dealership and were able to work with each other over the ph This was by far the best experience we've had buying a car. We live 2-1/2 hours from the dealership and were able to work with each other over the phone to make a deal. I was very pleased with our purchase, and with the staff! When we picked up the car, it only took us 30 minutes, including the test drive to complete the purchase. More
"Cool" Experience The air conditioner in my 2013 Focus was not working properly. I brought it into Crossley Ford for repair and was extremely pleased with the professi The air conditioner in my 2013 Focus was not working properly. I brought it into Crossley Ford for repair and was extremely pleased with the professionalism and expertise of the staff there. From the first greeting to paying the bill, I was treated very kind the whole way! Benjamin was on top of the situation and he suggested a loaner for me. That was awesome! I received numerous phone calls as to the status of the repairs from him. Overall, I am delighted with everything about Crossley Ford. Many thanks! More
Great experience buying my explorer. Everyone was very helpful and prompt! Zach was an amazing salesman I would definitely buy from him again. Stacey helped me with wheels and tint I real Everyone was very helpful and prompt! Zach was an amazing salesman I would definitely buy from him again. Stacey helped me with wheels and tint I really enjoyed working with her. Everyone at the dealership is very pleasant! Great overall experience. More
I felt like we were dealing with family. Such nice, helpful people! Can't say enough positive things about Patrick, Tim, Jeff, and Frankie. They made a potentially nerve-wracking chore much m Such nice, helpful people! Can't say enough positive things about Patrick, Tim, Jeff, and Frankie. They made a potentially nerve-wracking chore much more pleasant. More