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Gary Crossley Ford

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.6
833 Reviews
At Gary Crossley Ford, we don’t just sell vehicles, we build relationships that last a lifetime. Proudly serving Liberty and Kansas City for over 40 years, our dealership has become a trusted name for quality Ford vehicles, expert service, and a customer-first approach that sets us apart. Whether you're shopping for a new Ford F-150, Mustang, or one of our carefully inspected pre-owned vehicles, our team is committed to delivering a transparent, stress-free experience from the showroom to the service bay. We believe in treating every customer like family. That means listening first, offering real solutions, and going above and beyond to earn your trust, whether you’re buying, leasing, or maintaining your vehicle. From our state-of-the-art service center to our community involvement throughout Kansas City, Gary Crossley Ford is more than just a dealership, we’re your local Ford partner for life.
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8050 N Church Rd.

Kansas City, MO

64158

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Showing 833 reviews

July 26, 2016

2016 Ford Edge Sport Purchase Zach was our sales rep and did a great job. This is the second new vehicle I've purchased from Gary Crossley Ford, which shows my trust in this deale More

by can
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
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Aug 22, 2016 -

Gary Crossley Ford responded

can, It's always a pleasure knowing that we've established a great relationship with our customers. It's exponentially better finding out that it carries over, and we're able to create a better rapport with them when they come back. You are a prime example of why Zach and everyone else here come to work everyday: we value your trust in us, and are dedicated to helping you as much as possible. Thank YOU for the great review and rating! We look forward to helping you in the future!

July 26, 2016

i realy like Lisa this is the second car we have bought with lisa and 3 of my family have now gotten cars with her and the people all wer very nice More

by lorispc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
lisa
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Aug 22, 2016 -

Gary Crossley Ford responded

We do, too, Lori! We love Lisa to pieces! Thank you for your continued business, and trust, with us! Also, thank you for keeping her busy! She's grateful to have been given the opportunity to help out your family, too. We aim to please!

July 24, 2016

Awesome employees Everyone there is so helpful and friendly. They figured out the problem with my car when another dealership couldn't. So thankful for their knowled More

by dlugo0725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Aug 22, 2016 -

Gary Crossley Ford responded

YAY! dlugo, thank you for bringing us your car so that we could help diagnose the problem for it! Better yet, we're honored that you did so, because we love being given a challenge that someone else couldn't tackle! Gary Crossley Ford has one of the most educated service departments in the area, and we're ecstatic to know that we solved your problem! If you ever need anything else, don't hesitate to call or write!

July 24, 2016

2015 Ford Focus Dave Norton was very helpful! He didn't apply any sales pressure at all, just answered our questions and offered test drives on vehicles that matched More

by aks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Norton
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Aug 22, 2016 -

Gary Crossley Ford responded

We wouldn't know what we'd do without Dave on our team! Not only are we happy that he helped you in providing an array of different vehicles that met your needs, but grateful to have been chosen over amongst the other places you visited! aks, from all of us at Gary Crossley Ford, we're honored to be of service to you, and look forward to taking care of you in the future!

July 24, 2016

Friendly and professional I know that buying a new vehicle is a long and timely process, but these guys made it quick and hassle free as I could imagine. Friendly, professional More

by Newf150
Recommend Dealer
Yes
Employees Worked With
Patrick (sales) Jeff (financing)
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Aug 22, 2016 -

Gary Crossley Ford responded

Quick, painless, easy, and professional. These are some of the many words that we here at Gary Crossley Ford are proud of because we believe in presenting our customer with the best experience imaginable! Thanks, Newf150, for informing us that we helped you into your new ride without any problems, and that both Patrick as well as Jeff helped you as much as possible! Enjoy your new truck, and drive it like you stole it!

July 22, 2016

Great experience Easy to work with. My salesman Ryan was a pleasure and very helpful. Would recommend friends and relatives to come here to buy their next vehicle. More

by Todd1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Brehm
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Aug 22, 2016 -

Gary Crossley Ford responded

Thank you, Todd!!! We're always ecstatic to know that one of our every own has provided a no-hassle/no-haggle environment to our consumers, and that YOU were pleased with your experience! Ryan is an essential ingredient to our team, and we're beyond excited he's with us. We look forward to providing you, your friends, and relatives the best service imaginable, in the future!

July 22, 2016

Zach and Ken were fantastic. Went above and beyond Zach and Ken were good people. Took the time to really figure out how they could help and got my wife and I a good deal. Very friendly and Professiona More

by Giants429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach, Ken
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Aug 22, 2016 -

Gary Crossley Ford responded

Giants429, on behalf of Zach and Ken, thank you for choosing us for your next vehicle! We're overjoyed that we were able to satisfy the needs of both you and your wife! Thank you for the wonderful rating!

Aug 22, 2016 -

Gary Crossley Ford responded

Giants429, on behalf of Zach and Ken, thank you for choosing us for your next vehicle! We're overjoyed that we were able to satisfy the needs of both you and your wife! Thank you for the wonderful rating!

July 22, 2016

Ryan Breahm I really appreciate the attention that Ryan showed to my wants and needs. He listened, and found what I wanted in a vehicle. I will tell anybody I kno More

by Jbanes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Breahm
Report | Print
Aug 22, 2016 -

Gary Crossley Ford responded

Jbanes, your rating and opinions are vital to us here at Gary Crossley Ford, and we appreciate you taking the time to share with us your experience. We're honored to know that Ryan focused on making sure your needs and wants were adhered to, and that you were able to find your next vehicle with us. Welcome to the Crossley Family!

July 22, 2016

Timely oil change Had an appointment and when I got there they took the car right in and got the oil changed and even washed my car for me More

by dmcrmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember thier names
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Aug 22, 2016 -

Gary Crossley Ford responded

Amazing! An oil change that also included a free car wash?! dmcrmc, not only is your car running better, but it's sparkling on the inside and outside, too! Our Service Department thanks you for the kind words, and are grateful to have been able to help you when you needed us!

July 04, 2016

Quality and reassuring experience From the day that I purchased our first vehicle from Gary Crossley Ford it has been a experience that offers peace of mind. Justin Savage has been our More

by Langko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Andrea, Wyatt
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Jul 06, 2016 -

Gary Crossley Ford responded

Langko, thank you VERY much for providing the wonderful feedback about your experience with our Service Department! We are extremely thankful to have Justin, Andrea, and Wyatt as members of our amazing staff, and am thankful that they were able to meet your expectations whenever you need them!

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