Back

Gary Crossley Ford

Kansas City, MO

4.6
831 Reviews
Contact Dealership

8050 N Church Rd.

Kansas City, MO

64158

Directions

By Type

Showing 831 reviews

July 24, 2016

Awesome employees Everyone there is so helpful and friendly. They figured out the problem with my car when another dealership couldn't. So thankful for their knowled More

by dlugo0725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
Aug 22, 2016 -

Gary Crossley Ford responded

YAY! dlugo, thank you for bringing us your car so that we could help diagnose the problem for it! Better yet, we're honored that you did so, because we love being given a challenge that someone else couldn't tackle! Gary Crossley Ford has one of the most educated service departments in the area, and we're ecstatic to know that we solved your problem! If you ever need anything else, don't hesitate to call or write!

July 24, 2016

2015 Ford Focus Dave Norton was very helpful! He didn't apply any sales pressure at all, just answered our questions and offered test drives on vehicles that matched More

by aks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Norton
Aug 22, 2016 -

Gary Crossley Ford responded

We wouldn't know what we'd do without Dave on our team! Not only are we happy that he helped you in providing an array of different vehicles that met your needs, but grateful to have been chosen over amongst the other places you visited! aks, from all of us at Gary Crossley Ford, we're honored to be of service to you, and look forward to taking care of you in the future!

July 24, 2016

Friendly and professional I know that buying a new vehicle is a long and timely process, but these guys made it quick and hassle free as I could imagine. Friendly, professional More

by Newf150
Recommend Dealer
Yes
Employees Worked With
Patrick (sales) Jeff (financing)
Aug 22, 2016 -

Gary Crossley Ford responded

Quick, painless, easy, and professional. These are some of the many words that we here at Gary Crossley Ford are proud of because we believe in presenting our customer with the best experience imaginable! Thanks, Newf150, for informing us that we helped you into your new ride without any problems, and that both Patrick as well as Jeff helped you as much as possible! Enjoy your new truck, and drive it like you stole it!

July 22, 2016

Great experience Easy to work with. My salesman Ryan was a pleasure and very helpful. Would recommend friends and relatives to come here to buy their next vehicle. More

by Todd1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Brehm
Aug 22, 2016 -

Gary Crossley Ford responded

Thank you, Todd!!! We're always ecstatic to know that one of our every own has provided a no-hassle/no-haggle environment to our consumers, and that YOU were pleased with your experience! Ryan is an essential ingredient to our team, and we're beyond excited he's with us. We look forward to providing you, your friends, and relatives the best service imaginable, in the future!

July 22, 2016

Zach and Ken were fantastic. Went above and beyond Zach and Ken were good people. Took the time to really figure out how they could help and got my wife and I a good deal. Very friendly and Professiona More

by Giants429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach, Ken
Aug 22, 2016 -

Gary Crossley Ford responded

Giants429, on behalf of Zach and Ken, thank you for choosing us for your next vehicle! We're overjoyed that we were able to satisfy the needs of both you and your wife! Thank you for the wonderful rating!

Aug 22, 2016 -

Gary Crossley Ford responded

Giants429, on behalf of Zach and Ken, thank you for choosing us for your next vehicle! We're overjoyed that we were able to satisfy the needs of both you and your wife! Thank you for the wonderful rating!

July 22, 2016

Ryan Breahm I really appreciate the attention that Ryan showed to my wants and needs. He listened, and found what I wanted in a vehicle. I will tell anybody I kno More

by Jbanes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Breahm
Aug 22, 2016 -

Gary Crossley Ford responded

Jbanes, your rating and opinions are vital to us here at Gary Crossley Ford, and we appreciate you taking the time to share with us your experience. We're honored to know that Ryan focused on making sure your needs and wants were adhered to, and that you were able to find your next vehicle with us. Welcome to the Crossley Family!

July 22, 2016

Timely oil change Had an appointment and when I got there they took the car right in and got the oil changed and even washed my car for me More

by dmcrmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember thier names
Aug 22, 2016 -

Gary Crossley Ford responded

Amazing! An oil change that also included a free car wash?! dmcrmc, not only is your car running better, but it's sparkling on the inside and outside, too! Our Service Department thanks you for the kind words, and are grateful to have been able to help you when you needed us!

July 04, 2016

Quality and reassuring experience From the day that I purchased our first vehicle from Gary Crossley Ford it has been a experience that offers peace of mind. Justin Savage has been our More

by Langko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Andrea, Wyatt
Jul 06, 2016 -

Gary Crossley Ford responded

Langko, thank you VERY much for providing the wonderful feedback about your experience with our Service Department! We are extremely thankful to have Justin, Andrea, and Wyatt as members of our amazing staff, and am thankful that they were able to meet your expectations whenever you need them!

June 30, 2016

Great Dealership to deal with. Everyone from our salesman Zack to the finance manager and options dept. service agent were completely professional while also being friendly. We even More

by Jim&Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
Jul 06, 2016 -

Gary Crossley Ford responded

Jim and Cindy, we aspire to treat everyone who visits our dealership the same way as we do our family: with class and respect. Thank you for taking time out of your day to share your experience with us, and I'm glad you enjoyed the free food! I agree, the hot dogs and hamburgers were to die for! We'll see you soon for your free weekly car wash!

June 30, 2016

Easy to work with, very cooperative. It is always a pleasant experience at Crossley's. They keep you informed as to everything that your auto needs. I especially like the service plan we More

by justplainfrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra & Bernard
Jul 06, 2016 -

Gary Crossley Ford responded

Frank, we aim to make everyone's visit at Gary Crossley Ford as great as possible, and we're ecstatic that your experiences have been positive. We try to completely inform our customers about everything they need or will be receiving, and it's great that we have held up our focus in providing you with acceptable service. Thank you!

...
32
...