Gary Crossley Ford

Great Dealership to deal with. Everyone from our salesman Zack to the finance manager and options dept. service agent were completely professional while also being friendly. We even Everyone from our salesman Zack to the finance manager and options dept. service agent were completely professional while also being friendly. We even got free hamburgers & hot dogs right off the outdoor grill with free refreshments, how is that for service and a free weekly car wash as long as we own the vehicle. Great people to deal with and I would recommend them to anyone.... Jim & Cindy Hamm, Excelsior Springs, Mo. More

Easy to work with, very cooperative. It is always a pleasant experience at Crossley's. They keep you informed as to everything that your auto needs. I especially like the service plan we It is always a pleasant experience at Crossley's. They keep you informed as to everything that your auto needs. I especially like the service plan we purchased. More

Fantastic My family and I have purchased 5 Ford cars from Gene Burgen / Gary Crossley since 2012. They both have treated my family great. Thanks for caring. My family and I have purchased 5 Ford cars from Gene Burgen / Gary Crossley since 2012. They both have treated my family great. Thanks for caring. More

We had the best service ever. We want to thank Zach W we came in undecided, and Zach had a lot of patients and showed us what we wanted in both areas. He was ONE of the BEST I have ever worked with in ca we came in undecided, and Zach had a lot of patients and showed us what we wanted in both areas. He was ONE of the BEST I have ever worked with in car sales. We will continue to call him for all our auto needs/wants. Thank you Zach you made our day. Mike and Tammy Minard More

Informative and NOT-pushy! Kyle Walker was well informed on the features of the cars and when unsure of new models information, he was quick to find the information out. He ask Kyle Walker was well informed on the features of the cars and when unsure of new models information, he was quick to find the information out. He asked what i wanted in a car, and then recommended I custom build one to my liking, since nothing at that time in stock fit my specific criteria. Best car salesmanship I have ever had in my car buying experiences. Would definately reccomend anybody looking for a Ford to head to Gary Crossley! More

Quick Lane Service Dept. The staff is friendly and greets you when enter the door. They explain the services and cost upfront so there are no surprises. If extra service is ne The staff is friendly and greets you when enter the door. They explain the services and cost upfront so there are no surprises. If extra service is needed they explain what it is and cost and don't try pressure you into buying it. More

Reasonable, authentic, thorough My salesperson was inexperienced, but honest. He was patient and kind. The finance department was the most impressive. Rick found a last minute incent My salesperson was inexperienced, but honest. He was patient and kind. The finance department was the most impressive. Rick found a last minute incentive that I was unaware of and saved me $1600. Even after the documents had been signed. We shredded the other documents and he helped me. There was zero reason for them to do that. We had agreed to the more expensive terms. They saved me money that I wasn't even expecting. I appreciated that he got to know me to know that I was actually eligible for another incentive. More

Service Staff was helpful and service was within the time suggested. I also appreciated the extra discount for having a first time service. Thank you for g Staff was helpful and service was within the time suggested. I also appreciated the extra discount for having a first time service. Thank you for getting it done in a timely manner. More

Great Customer Service Was having some problems with my 2014 Explorer having a hard time wanting to start. I went into the service department, where I was met by Christina, Was having some problems with my 2014 Explorer having a hard time wanting to start. I went into the service department, where I was met by Christina, their GREAT Customer service person. I told her the issues I was having and without hesitation she gathered the information from my vehicle and had them check it out. It turned out that the battery was having some problems. I had the battery replaced and they had me on the road within the hour. I have had nothing but Great Service at Gary Crossley and my salesman Gene Burgen, contacted me as soon as he found out I was in the service department. Can't beat that for nothing. More