
Gary Crossley Ford
Kansas City, MO
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 833 reviews
Would come back for another vehicle! Our salesguy Caleb was fantastic! The very first car he showed us and we knew it was the one we wanted. Have been Chrysler/Jeep owners for 20 years an Our salesguy Caleb was fantastic! The very first car he showed us and we knew it was the one we wanted. Have been Chrysler/Jeep owners for 20 years and this is the first Ford, am looking forward to taking our new Explorer on our roadtrip in 2 weeks. We didn't know about your lot, we first went to Thoroughbred (where no one wanted to answer questions, they were to inconvenienced to even wait on us!) and we're grateful we ended up in your lot instead. When we're ready for our next vehicle we'll definitely be coming back to you guys! Thank you so much!! Midge Sheldon More
My experience with the folks at Crossley was GREAT! I was treated like royalty from the time I entered the showroom until I happily drove away in my new Titanium Edge!! We visited about family as well I was treated like royalty from the time I entered the showroom until I happily drove away in my new Titanium Edge!! We visited about family as well as cars. I felt like I had made a new friend in the salesman by the time I left. More
Amazing! I had a wonderful experience. Ryan made me feel so comfortable and confident with my decision to come to Gary Crossley. Thank you so much! I had a wonderful experience. Ryan made me feel so comfortable and confident with my decision to come to Gary Crossley. Thank you so much! More
Great people, easy to work with My wife and I felt very comfortable, and that we got a great deal. This is the 5th Vehicle we have bought from Gary Crossley and we will be back. My wife and I felt very comfortable, and that we got a great deal. This is the 5th Vehicle we have bought from Gary Crossley and we will be back. More
timely and efficient Got in when they said, got out in great time. They explained what was wrong' what they did to fix it. Would recommend using their service department Got in when they said, got out in great time. They explained what was wrong' what they did to fix it. Would recommend using their service department. More
Great customer service! Jamie worked very hard getting our Ford buyback deal completed. It was a new process for both of us and Jamie bent over backwards to make sure everyt Jamie worked very hard getting our Ford buyback deal completed. It was a new process for both of us and Jamie bent over backwards to make sure everything was taken care of and communicated back to me so, I knew the next step. He was fast and friendly, I will definitely buy my next car from him. More
They stick to their word! When mishaps happen they will go out of their way to make it right. It was a pleasure working with everyone involved. Drove a 16 hour round trip to wo When mishaps happen they will go out of their way to make it right. It was a pleasure working with everyone involved. Drove a 16 hour round trip to work with them so it wouldn't have taken much to spoil that experience. More
Hard to get to Service Dept. Called at 10:50 on a Monday morning; service wouldn't answer, eventually I couldn't even get into the main telephone number. Where is everyone? Called at 10:50 on a Monday morning; service wouldn't answer, eventually I couldn't even get into the main telephone number. Where is everyone? More
JC's adventure The experience was good as usual. They took a little longer than I wanted but what can you expect when you don't make an appointment, just drive in. The experience was good as usual. They took a little longer than I wanted but what can you expect when you don't make an appointment, just drive in. Went and spent some time with Rick the finance guy, which is always a joyful experience. Had a couple cups of coffee and some chips free at the service center. The agent "young lady, having trouble remembering her name" is very knowledgeable about the vehicle, Told me where the vehicle was with tire ware and my service program. Also answered my questions that I had. More
great very friendly, quick and through.Came in early they got me in within 15 mins. Loved it.I will defiantly use them again. The Quick lube is the best I h very friendly, quick and through.Came in early they got me in within 15 mins. Loved it.I will defiantly use them again. The Quick lube is the best I have been to so far. More