
Gary Crossley Ford
Kansas City, MO
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Amazing! I had a wonderful experience. Ryan made me feel so comfortable and confident with my decision to come to Gary Crossley. Thank you so much! I had a wonderful experience. Ryan made me feel so comfortable and confident with my decision to come to Gary Crossley. Thank you so much! More
Great people, easy to work with My wife and I felt very comfortable, and that we got a great deal. This is the 5th Vehicle we have bought from Gary Crossley and we will be back. My wife and I felt very comfortable, and that we got a great deal. This is the 5th Vehicle we have bought from Gary Crossley and we will be back. More
timely and efficient Got in when they said, got out in great time. They explained what was wrong' what they did to fix it. Would recommend using their service department Got in when they said, got out in great time. They explained what was wrong' what they did to fix it. Would recommend using their service department. More
Great customer service! Jamie worked very hard getting our Ford buyback deal completed. It was a new process for both of us and Jamie bent over backwards to make sure everyt Jamie worked very hard getting our Ford buyback deal completed. It was a new process for both of us and Jamie bent over backwards to make sure everything was taken care of and communicated back to me so, I knew the next step. He was fast and friendly, I will definitely buy my next car from him. More
They stick to their word! When mishaps happen they will go out of their way to make it right. It was a pleasure working with everyone involved. Drove a 16 hour round trip to wo When mishaps happen they will go out of their way to make it right. It was a pleasure working with everyone involved. Drove a 16 hour round trip to work with them so it wouldn't have taken much to spoil that experience. More
Hard to get to Service Dept. Called at 10:50 on a Monday morning; service wouldn't answer, eventually I couldn't even get into the main telephone number. Where is everyone? Called at 10:50 on a Monday morning; service wouldn't answer, eventually I couldn't even get into the main telephone number. Where is everyone? More
JC's adventure The experience was good as usual. They took a little longer than I wanted but what can you expect when you don't make an appointment, just drive in. The experience was good as usual. They took a little longer than I wanted but what can you expect when you don't make an appointment, just drive in. Went and spent some time with Rick the finance guy, which is always a joyful experience. Had a couple cups of coffee and some chips free at the service center. The agent "young lady, having trouble remembering her name" is very knowledgeable about the vehicle, Told me where the vehicle was with tire ware and my service program. Also answered my questions that I had. More
great very friendly, quick and through.Came in early they got me in within 15 mins. Loved it.I will defiantly use them again. The Quick lube is the best I h very friendly, quick and through.Came in early they got me in within 15 mins. Loved it.I will defiantly use them again. The Quick lube is the best I have been to so far. More
Excellent repair work I am very happy with the repair work made to my vehicle. Looks great. Initially, Frank Buck was handling the repairs to my vehicle. When I inquired I am very happy with the repair work made to my vehicle. Looks great. Initially, Frank Buck was handling the repairs to my vehicle. When I inquired about a completion date, I learned that he no longer worked there, almost two weeks after the fact. It would have been nice if someone would have contacted me. Fortunately, I was not in a hurry. Took almost a month for work to be completed, but all in all I am very happy with the service I received and the work. Thanks. More
Great, quick, courteous service Valorie was very pleasant and helpfu. They were very busy at 7:00 am when opening, but I was still was out of there by 8:00 am, which was important a Valorie was very pleasant and helpfu. They were very busy at 7:00 am when opening, but I was still was out of there by 8:00 am, which was important as I was heading out of town. My only complaint as usual with Gary Crossley Ford is that their services are at a premium price. More