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Gary Crossley Ford

Kansas City, MO

4.6
831 Reviews
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8050 N Church Rd.

Kansas City, MO

64158

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Showing 831 reviews

June 17, 2016

Amazing! I had a wonderful experience. Ryan made me feel so comfortable and confident with my decision to come to Gary Crossley. Thank you so much! More

by Cortney Reeder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Brehm
June 16, 2016

Great people, easy to work with My wife and I felt very comfortable, and that we got a great deal. This is the 5th Vehicle we have bought from Gary Crossley and we will be back. More

by mosumpter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Elizondo was our salesman and he did a great job in finding the PU Truck we settled on
June 14, 2016

timely and efficient Got in when they said, got out in great time. They explained what was wrong' what they did to fix it. Would recommend using their service department More

by ghoover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjemin Dorsey
June 14, 2016

Great customer service! Jamie worked very hard getting our Ford buyback deal completed. It was a new process for both of us and Jamie bent over backwards to make sure everyt More

by Rayne1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
June 14, 2016

They stick to their word! When mishaps happen they will go out of their way to make it right. It was a pleasure working with everyone involved. Drove a 16 hour round trip to wo More

by howardm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Burgen
June 13, 2016

Hard to get to Service Dept. Called at 10:50 on a Monday morning; service wouldn't answer, eventually I couldn't even get into the main telephone number. Where is everyone? More

by john canuteson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one
Jul 06, 2016 -

Gary Crossley Ford responded

John, we highly apologize for not being able to answer your call when you needed to speak with one of our representatives in the Service Department. Please contact us as soon as possible if you still need our assistance. Thank you!

June 13, 2016

JC's adventure The experience was good as usual. They took a little longer than I wanted but what can you expect when you don't make an appointment, just drive in. More

by truck guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young lady
June 12, 2016

great very friendly, quick and through.Came in early they got me in within 15 mins. Loved it.I will defiantly use them again. The Quick lube is the best I h More

by tina eiken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
rick
June 12, 2016

Excellent repair work I am very happy with the repair work made to my vehicle. Looks great. Initially, Frank Buck was handling the repairs to my vehicle. When I inquired More

by Allan Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Buck
June 10, 2016

Great, quick, courteous service Valorie was very pleasant and helpfu. They were very busy at 7:00 am when opening, but I was still was out of there by 8:00 am, which was important a More

by Steve M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valorie
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