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Gary Crossley Ford

Kansas City, MO

4.6
833 Reviews
At Gary Crossley Ford, we don’t just sell vehicles, we build relationships that last a lifetime. Proudly serving Liberty and Kansas City for over 40 years, our dealership has become a trusted name for quality Ford vehicles, expert service, and a customer-first approach that sets us apart. Whether you're shopping for a new Ford F-150, Mustang, or one of our carefully inspected pre-owned vehicles, our team is committed to delivering a transparent, stress-free experience from the showroom to the service bay. We believe in treating every customer like family. That means listening first, offering real solutions, and going above and beyond to earn your trust, whether you’re buying, leasing, or maintaining your vehicle. From our state-of-the-art service center to our community involvement throughout Kansas City, Gary Crossley Ford is more than just a dealership, we’re your local Ford partner for life.
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8050 N Church Rd.

Kansas City, MO

64158

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Showing 833 reviews

June 20, 2016

Would come back for another vehicle! Our salesguy Caleb was fantastic! The very first car he showed us and we knew it was the one we wanted. Have been Chrysler/Jeep owners for 20 years an More

by midget79
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb
June 18, 2016

My experience with the folks at Crossley was GREAT! I was treated like royalty from the time I entered the showroom until I happily drove away in my new Titanium Edge!! We visited about family as well More

by happy grandma
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gentry, Kyle Walker
June 17, 2016

Amazing! I had a wonderful experience. Ryan made me feel so comfortable and confident with my decision to come to Gary Crossley. Thank you so much! More

by Cortney Reeder
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
Ryan Brehm
June 16, 2016

Great people, easy to work with My wife and I felt very comfortable, and that we got a great deal. This is the 5th Vehicle we have bought from Gary Crossley and we will be back. More

by mosumpter
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Price
Recommend Dealer
Yes
Employees Worked With
Danny Elizondo was our salesman and he did a great job in finding the PU Truck we settled on
June 14, 2016

timely and efficient Got in when they said, got out in great time. They explained what was wrong' what they did to fix it. Would recommend using their service department More

by ghoover
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjemin Dorsey
June 14, 2016

Great customer service! Jamie worked very hard getting our Ford buyback deal completed. It was a new process for both of us and Jamie bent over backwards to make sure everyt More

by Rayne1
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
June 14, 2016

They stick to their word! When mishaps happen they will go out of their way to make it right. It was a pleasure working with everyone involved. Drove a 16 hour round trip to wo More

by howardm
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Burgen
June 13, 2016

Hard to get to Service Dept. Called at 10:50 on a Monday morning; service wouldn't answer, eventually I couldn't even get into the main telephone number. Where is everyone? More

by john canuteson
Customer Service
Quality Of Work
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Price
Recommend Dealer
No
Employees Worked With
No one
Jul 06, 2016 -

Gary Crossley Ford responded

John, we highly apologize for not being able to answer your call when you needed to speak with one of our representatives in the Service Department. Please contact us as soon as possible if you still need our assistance. Thank you!

June 13, 2016

JC's adventure The experience was good as usual. They took a little longer than I wanted but what can you expect when you don't make an appointment, just drive in. More

by truck guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young lady
June 12, 2016

great very friendly, quick and through.Came in early they got me in within 15 mins. Loved it.I will defiantly use them again. The Quick lube is the best I h More

by tina eiken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
rick
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