
Gary Crossley Ford
Kansas City, MO
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Very good I always get good service and they do the service in the time frame they give me They have very friendly people and right down to business. This is my I always get good service and they do the service in the time frame they give me They have very friendly people and right down to business. This is my second Ford I purchased here and the reason I got the second one here was because of the good service More
Body repair I use this dealership for all my service needs. So when I was in the accident and they asked me where I wanted to take my car, it was a no brainer. I use this dealership for all my service needs. So when I was in the accident and they asked me where I wanted to take my car, it was a no brainer. I have had occasion to use Quick Lane, Service Department, now the body shop. From the time I dealt with my salesman Sam until now this dealership has demonstrated quality service and has impressed me. I sent my daughter to buy a car from you and that says alot. If I will trust my family with your service then I would trust you with anyone I know. Needless to say I will recommend you to everyone I know. I will also continue use you for all my service needs. Thanks for a job well done. More
Excellent service !!! Zack Whitehill was really helpfull in selecting our truck. Follow up was excellent. Everything was explained in detail. I will use This dealership aga Zack Whitehill was really helpfull in selecting our truck. Follow up was excellent. Everything was explained in detail. I will use This dealership again to purchase a vehicle . More
Down Home Service Everyone Who works in the service department is very nice and professional. Benjamin kept me up to date on the status of my repair. My car was ready Everyone Who works in the service department is very nice and professional. Benjamin kept me up to date on the status of my repair. My car was ready the next day with all issues repair and my car is running like a champ. More
Great service Service was great . Treated like a first time buyer and best friend. Would recommend them to all. Treated very well and in a timely manner. Gene Service was great . Treated like a first time buyer and best friend. Would recommend them to all. Treated very well and in a timely manner. Gene took care of us very well. More
I always purchase a lifetime alignment on my vehicle, this has never occurred. I have to take care of this separately and go to Firestone to have the service which is very inconvenient. I would thi this has never occurred. I have to take care of this separately and go to Firestone to have the service which is very inconvenient. I would think that someone that has purchased a maintenance plan as well as has been a repeat customer (numerous times!!) that when such a suggestion is made to improve the "maintenance plan" as a service at this dealership. I have voiced this in person and so now I guess it's best to make this part of the survey and perhaps the information will reach the right person. Even those in service have told us that this is a request they receive on a regular basis, but nothing has changed. GCF needs to realize that customers are interested in this service and it only makes sense for it to be included as part of the maintenance plan. I would be happy to discuss this in person or by phone if someone wants to take the initiative to do so. This should most certainly be taken into serious consideration as a revision to the "maintenance plan". More
help with buying cars and ect. everyone is kind and curtious. they help you with any need you have if they can. buying parts , cars , getting estimates for collisions. we have never everyone is kind and curtious. they help you with any need you have if they can. buying parts , cars , getting estimates for collisions. we have never had problems with anyone they . great place to shop for car or truck More
Excelent experience The sales staff was very helpful and knowledgable. The finance department was very kind and helpful through the entire process, and explained everythi The sales staff was very helpful and knowledgable. The finance department was very kind and helpful through the entire process, and explained everything in detail. I would highly recommend anyone go here. More
Experience was all we could ask for Service got our truck in on a Sat morning to put on new tires and had it finished by 1pm and we didn't even have an appointment. They also replaced a Service got our truck in on a Sat morning to put on new tires and had it finished by 1pm and we didn't even have an appointment. They also replaced a fender light for us so we wouldn't have to do it ourselves! It is the little things that make a difference! Thanks! More
experience was ok no problems They put my name before my husband should be my husband name on title he still works not me his name needs to be before mine They put my name before my husband should be my husband name on title he still works not me his name needs to be before mine More