Gary Crossley Ford

Great experience Danny was very knowledgeable. We enjoyed our experience thanks to his disposition. He went above and beyond to answer everything we asked. On return Danny was very knowledgeable. We enjoyed our experience thanks to his disposition. He went above and beyond to answer everything we asked. On return trips there for paperwork he went out of his way to ensure we were comfortable with our new Taurus Sho More

A surprisingly painless experience and I was treated like a The salesman had a car ready for me to see and drive. He was friendly and explained everything about the car. I immediately felt at ease. Likewise the The salesman had a car ready for me to see and drive. He was friendly and explained everything about the car. I immediately felt at ease. Likewise the financial transaction was very well explained and a pleasant experience. Overall this was the best experience I have ever had purchasing a vehicle. I have already recommended the dealership to a friend. More

New Car!! The staff was extremely friendly and patient with me. Even employees not involved with the sale were very friendly and helpful. Just stop trying t The staff was extremely friendly and patient with me. Even employees not involved with the sale were very friendly and helpful. Just stop trying to fill me with donuts!! ;) More

Oil change As always it was a good experience, friendly staff willingness to help and the speed that my truck was finished. I will come back again. As always it was a good experience, friendly staff willingness to help and the speed that my truck was finished. I will come back again. More

fast , efficient did what I wanted I went in for tires for my sons car and they discovered other issues I didn't know about , which I appreciated.. He is leaving for school and I want h I went in for tires for my sons car and they discovered other issues I didn't know about , which I appreciated.. He is leaving for school and I want him not to worry about his car Quick Lane made sure it was at peak operating performance More

Works at quicklane Fast, friendly and very helpful. Thank you!! I purchased my vehicle from Gary Crossley Ford, they do all work, maintenance and service on my Escape. E Fast, friendly and very helpful. Thank you!! I purchased my vehicle from Gary Crossley Ford, they do all work, maintenance and service on my Escape. Everyone goes above and beyond. More

Really Good It took a total of 45 minutes to do the service to my vehicle. Oil change, tire, rotation, check all of the necessary checks, and top off all of the It took a total of 45 minutes to do the service to my vehicle. Oil change, tire, rotation, check all of the necessary checks, and top off all of the fluids. The staff is friendly and knowledgeable. I was offered water, coffee, or tea. I went over to the sales building and talked to my sales man and financial man. They were also friendly and of service to me. Thanks to the staff of Gary Crossley Ford. They also have computers for use and TV for use. There is q wireless network for those who have their own device that require a network. I was called when my vehicle was ready and it was washed. I was a happy camper. Johnny Caldwell More

Amazing help, service, and they was very honest, and helpul I give this rating due to the fact of I'm in law Enforcement and as all know its hard to find someone to trust. During my experience there, everyone w I give this rating due to the fact of I'm in law Enforcement and as all know its hard to find someone to trust. During my experience there, everyone was very helpful and straight to the point and didn't try to get anything over on me just to make a sale. All the other places I had gone just to look, it seemed like i was just another buyer and was treated as suck, with Gary Crossley Ford they take the time to ask questions and find out a little bit about you so you can make the best call, and get the right car or truck for you. More

Seat Adjustment Everything was great except the drivers seat. The seat had been moved to the extremes with every adjustment. There did not seem to be a reason for thi Everything was great except the drivers seat. The seat had been moved to the extremes with every adjustment. There did not seem to be a reason for this to happen. A test drive was not required to see or correct my problem. Do you know how long it takes to get the seat back into the position that you had become comfortable? I've had both of my cars into the shop one week apart and they both were returned with the extreme seat adjustment. So it does not appear to be an isolated incident. Stop moving my seat for the short period of time and distance you are driving my car. More

Air Conditioning problems Kyle worked very hard to get this issue (after the 3rd time) covered by my Extended Warranty. Unfortunately, I had to pay $280. the first time. It wa Kyle worked very hard to get this issue (after the 3rd time) covered by my Extended Warranty. Unfortunately, I had to pay $280. the first time. It wasn't fixed the 2nd time...but he was able to get (hopefully) the problem remedied on the 3rd visit. Kyle is wonderful to work with at Gary Crossley Ford in Liberty. More