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Gary Crossley Ford

Kansas City, MO

4.9
875 Reviews
At Gary Crossley Ford, we don’t just sell vehicles, we build relationships that last a lifetime. Proudly serving Liberty and Kansas City for over 40 years, our dealership has become a trusted name for quality Ford vehicles, expert service, and a customer-first approach that sets us apart. Whether you're shopping for a new Ford F-150, Mustang, or one of our carefully inspected pre-owned vehicles, our team is committed to delivering a transparent, stress-free experience from the showroom to the service bay. We believe in treating every customer like family. That means listening first, offering real solutions, and going above and beyond to earn your trust, whether you’re buying, leasing, or maintaining your vehicle. From our state-of-the-art service center to our community involvement throughout Kansas City, Gary Crossley Ford is more than just a dealership, we’re your local Ford partner for life.
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8050 N Church Rd.

Kansas City, MO

64158

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Showing 875 reviews

August 15, 2015

Amazing help, service, and they was very honest, and helpul I give this rating due to the fact of I'm in law Enforcement and as all know its hard to find someone to trust. During my experience there, everyone w More

by tjdaman6691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie, Cook.
August 15, 2015

Seat Adjustment Everything was great except the drivers seat. The seat had been moved to the extremes with every adjustment. There did not seem to be a reason for thi More

by rburli1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
service
August 15, 2015

Air Conditioning problems Kyle worked very hard to get this issue (after the 3rd time) covered by my Extended Warranty. Unfortunately, I had to pay $280. the first time. It wa More

by frederij3
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
Kyle
August 14, 2015

Sercice was done when I eas told. Bought new vehicle and have service done on it. Service was done ahead of time quoted. Will come back, was trying to set up a service call and they f More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service area
August 14, 2015

Awesome Everybody was great, Benjamin was great I would recommend him to anybody. I tell my friends my neighbors my family everybody to go see those guys down More

by Ronnie
Customer Service
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Ben
August 13, 2015

I'll be back. My experience at Gary Crossley Ford, was all that could be expected in customer service. I have a 2012 Focus, nothing more need be said about the tra More

by JarHead1775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I'm sure I got a card, but I got no names at this time. Each time I've gone in, everyone's been kool.
August 12, 2015

Excellence! Excellent service given by all employees who worked on my car, as well as the Service Manager who mentioned and recommendation the cleaning of the sys More

by EKL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn't get their names.
August 12, 2015

I had a very good experience at your dealership quick and friendly service. Also answered any question i may of had doing the hole experience. I would tell other people i work with and know to come More

by paulie1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Savage
August 12, 2015

quick and friendly service. We have been doing business with Gary Crossley Ford since 2010. They have never disappointed us. Always quick and friendly service, and they always More

by Clark, K. W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Stallings, Josey Moore, People in Quick Lane and Service.
August 12, 2015

Super Fantastic Lisa always over delivers . She is easy to deal with.Ricky does a fantastic job. Easy to deal with and listens to what you want. Love, love, love thi More

by Howefamili
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Garcia and Ricky Lynn
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