
Gary Crossley Ford
Kansas City, MO
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Great experience I explained what I wanted, my budget and the specific vehicle. Monty was professional and not anytime in the purchase process did I feel pressured or I explained what I wanted, my budget and the specific vehicle. Monty was professional and not anytime in the purchase process did I feel pressured or pushed to buy a different vehicle or expand my budget to more than I wanted. Great, great experience! More
Glenn72 we had 2 salesman both were great Alfredo & Gilbert Gilbert helped us a lot on all the features on the car we would buy here again we had 2 salesman both were great Alfredo & Gilbert Gilbert helped us a lot on all the features on the car we would buy here again More
Mariner Quick Lane team is working with us to get some repairs prioritized and finished on an '07 Mariner that Dennis Sneed Ford sold to me, but would not wor Quick Lane team is working with us to get some repairs prioritized and finished on an '07 Mariner that Dennis Sneed Ford sold to me, but would not work with me on the repairs. I will never go to Sneeds again. The Crossley team takes care of us More
Service is what it's all bout And service is what we've come to depend upon at Gary Crossley Ford------any time and every time! We never go anywhere else for sales or service! And service is what we've come to depend upon at Gary Crossley Ford------any time and every time! We never go anywhere else for sales or service! More
Great service excellent staff. This dealership and quick lane are great. They always do an outstanding job. I have been taking all my cars there for service. Even non Ford. Thanks. This dealership and quick lane are great. They always do an outstanding job. I have been taking all my cars there for service. Even non Ford. Thanks. More
Great job! Gene did a great job! We are very happy with our purchase. This is our second purchase and we would come back again. Thank you! Gene did a great job! We are very happy with our purchase. This is our second purchase and we would come back again. Thank you! More
Best car buying experience EVER! Very helpful and knowledgeable. Tim went above and beyond to make sure everything went as smooth as possible. He knew how special this purchase was Very helpful and knowledgeable. Tim went above and beyond to make sure everything went as smooth as possible. He knew how special this purchase was and what it means to me and did all the little extra things that made my buying experience that much more special and memorable, down to making sure I drove my special ordered 2015 Mustang GT convertible off the showroom floor! I will never buy another Ford from anyone else. More
Courteous , Efficient , timely . I already did this once , But , everything was a fine experience , They were Courteous , friendly Efficient and it was finished in less time than was I already did this once , But , everything was a fine experience , They were Courteous , friendly Efficient and it was finished in less time than was originally quoted . More
Great SYNC educational experience Frankie Petty facilitated a Ford SYNC class for beginning, intermediate and advanced users which were very interactive and informative. Frankie Petty' Frankie Petty facilitated a Ford SYNC class for beginning, intermediate and advanced users which were very interactive and informative. Frankie Petty's presentation was fun and helped us get acclimated to some very neat technology that has matured over the years. Thanks to Frankie for time very well spent! More
Easiest car buying experience ever! My husband has been wanting to trade our truck for an F-350 for quite awhile. I love to go look for trucks but hate the whole car buying experience My husband has been wanting to trade our truck for an F-350 for quite awhile. I love to go look for trucks but hate the whole car buying experience, until now. The team at Gary Crossley Ford made this an absolutely stress free and enjoyable experience. Because of my husband's work schedule, we started the purchasing process one day and had to complete it another. Patrick O'Brian and Justin Savage worked together seamlessly to compete our purchase. Stacy Savage made sure we were able to get the accessories we needed with out pushing us to get things we didn't need. Rick Lynn completed our paperwok patiently and thoroughly. He answered all our questions and showed us several options to make sure we were making the best choices for our loan. Frankie Petty quickly and thoroughly set up and explained our SUNC system. On our way to Gary Crossley Ford in Liberty, we pass several other Ford dealerships that have not provided such outstanding service. The entire dealership is friendly, courteous. and professional. This was the easiest most enjoyable experience we've ever had purchasing a vehicle. More