Gary Crossley Ford

SYNC classes Frankie Petty facilitaed the classes :(beginner, intermediate, advanced). Classes were very informative and helpful as we are getting comfortable wi Frankie Petty facilitaed the classes :(beginner, intermediate, advanced). Classes were very informative and helpful as we are getting comfortable with the Sync system. Frankie also made sure the experience had some elements of fun woven into the presentatopn! Thanks for providing this service! More

Wonderful Experience Justin took very good care of us. He explained and setup our phone and showed us the SyncMyFord and other features on our new Escape. The staff at G Justin took very good care of us. He explained and setup our phone and showed us the SyncMyFord and other features on our new Escape. The staff at Gary Crossley Ford are well trained, efficient, and great to work with. They made buying a car fairly painless. Thank you! More

Great Customer Service The customer service at Gary Crossley Ford was great, the staff was very helpful. My new Ford Escape is beautiful and I love driving it. Thanks to ev The customer service at Gary Crossley Ford was great, the staff was very helpful. My new Ford Escape is beautiful and I love driving it. Thanks to everyone at Gary Crossley! More

Excellent personell great place to do business. thank you Jamie the sales rep was exceptional at his job, I can't remember the finance mans name, but he knew what he was doing, and he did the paperwork the fa Jamie the sales rep was exceptional at his job, I can't remember the finance mans name, but he knew what he was doing, and he did the paperwork the fastest that I have ever had it done. Please thank all of your people, this was the best buying experience I have ever had. Jim Macoubrie More

Fast and Friendly In this busy world, the Service Department scheduled a time that was convenient to me. They told me how much time the work would take. The actual ti In this busy world, the Service Department scheduled a time that was convenient to me. They told me how much time the work would take. The actual time was even less! I appreciated the coffee that was offered and enjoyed a peaceful time in the waiting room until my vehicle was ready. Extra bonus was that Kyle explained to me how I cold get a rebate. Oh, and I really appreciate that they washed my car! More

Courteous and Knowledgeable I was short on time and Lisa and Rick made it happen. Very efficient and knowledgeable of their products and processes. Process was easy and convenien I was short on time and Lisa and Rick made it happen. Very efficient and knowledgeable of their products and processes. Process was easy and convenient. More

Highly Recommend for your new Ford We are a Ford family and the staff at Gary Crossley is top notch! Gene was very patient and friendly; a no-pressure sales guy who knows his product! A We are a Ford family and the staff at Gary Crossley is top notch! Gene was very patient and friendly; a no-pressure sales guy who knows his product! After walking me through the basics of my new vehicle, he introduced me to Frankie for the more technical stuff. Frankie offered Synch classes to teach the basics to the more advanced levels of knowledge. I know that help is just a phone call away. Bonus is the FREE car washes for my new vehicle! I love my new Ford! More

Excellent service. Excellent service in helping me to purchase tires and apply for rebates. Both individuals were very helpful and had other customers to deal with at t Excellent service in helping me to purchase tires and apply for rebates. Both individuals were very helpful and had other customers to deal with at the time. More

Purchase of a new car Was a wonderful experience purchasing my new car through Cary Crossley Ford. I was greeted at the door by Mr. O'Brien, very nice & polite young man. Was a wonderful experience purchasing my new car through Cary Crossley Ford. I was greeted at the door by Mr. O'Brien, very nice & polite young man. He asked what I was interested in looking at and gave me several options to test drive. At the conclusion of each test drive, he asked me several questions in regards to the comfort or the car & my rating and what would make that rating higher. These exact questions became the selling point and the purchase point of the 2015 Fusion that I made. I came down to the comfort of the seat. I test drove a Fusion & Escape. I like the height of the Escape but the seat was horrible in comfort. The seat in the Fusion was very comfortable and hugged with comfort but didn't feel the height, until Patrick point out the option on the seat adjustment that raised the seat. This sold the car. What a great sales person!!!!! As I understand I was his 2nd sale, UNBELIEVABLE!!!!!! True sales person! More

Back Again they make it too easy I just traded in my Explorer for a MKZ Hybrid, I kept looking at cars and researching them, I must pick popular ones because I would find it on line, I just traded in my Explorer for a MKZ Hybrid, I kept looking at cars and researching them, I must pick popular ones because I would find it on line, but due to a busy life style I could not run in, so most research was online. They have a great comparison set that help me being easy to find what I wanted shopping.garycrossleyford.com I wanted a pre- owned and since they didn't have one in stock John Moore (used car manager) went out of his way to find exactly what I was looking for. Sam Dorsey always makes buying a car an easy pressure free simple experience. Thank you for another Great Vehicle, ps I'm getting 34.1 mpgs now and how I drive that's amazing... More