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Gary Crossley Ford
Kansas City, MO
836 Reviews
At Gary Crossley Ford, we don’t just sell vehicles, we build relationships that last a lifetime. Proudly serving Liberty and Kansas City for over 40 years, our dealership has become a trusted name for quality Ford vehicles, expert service, and a customer-first approach that sets us apart.
Whether you're shopping for a new Ford F-150, Mustang, or one of our carefully inspected pre-owned vehicles, our team is committed to delivering a transparent, stress-free experience from the showroom to the service bay.
We believe in treating every customer like family. That means listening first, offering real solutions, and going above and beyond to earn your trust, whether you’re buying, leasing, or maintaining your vehicle.
From our state-of-the-art service center to our community involvement throughout Kansas City, Gary Crossley Ford is more than just a dealership, we’re your local Ford partner for life.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 836 reviews
August 03, 2018
Quality service They went above and beyond to help find and get they type of car I wanted. The sales staff was very pleasant. The finace staff really knew their stuff They went above and beyond to help find and get they type of car I wanted. The sales staff was very pleasant. The finace staff really knew their stuff and helped to get the best percentange rates. More
by Undecided
Employees Worked With
Mindy Hannah
August 01, 2018
Baron made it right Initially had a rough experience but only because of the dealerships popularity in the large amount of walk in traffic on the day I was there. Once m Initially had a rough experience but only because of the dealerships popularity in the large amount of walk in traffic on the day I was there. Once my sales person realized the amount of time I have been waiting to purchase a vehicle, he went above and beyond to accommodate. He even delivered the vehicle more than 50 miles to me after it was ready. More
by Cdiddy9188
Employees Worked With
Baron Washington
July 29, 2018
Relaxing It was a nice and friendly experience. Mike was helpful and understood my needs! I was pressured into anything extra except for the extra warranty. It was a nice and friendly experience. Mike was helpful and understood my needs! I was pressured into anything extra except for the extra warranty. More
by Sales man
Employees Worked With
Mike
July 22, 2018
Purchase of 2018 Taurus Crossley Ford has great people to work with especially salesperson Danny Elizondo. He really helped us get our new Taurus. He was knowledgeable abo Crossley Ford has great people to work with especially salesperson Danny Elizondo. He really helped us get our new Taurus. He was knowledgeable about Ford products. We would recommend him to anyone. More
by PHS&SAS
Employees Worked With
Frankie Petty
July 21, 2018
Awesome Excellent sales knowledge and help staff! Very friendly and welcoming very family oriented and patient!! Felt like they were concerned about what I wa Excellent sales knowledge and help staff! Very friendly and welcoming very family oriented and patient!! Felt like they were concerned about what I was looking for and worried with me to satisfy my needs!! More
by Usnseal1
Employees Worked With
Todd,Zack,Pam,
June 19, 2018
Great service from the moment we walked through the door. Baron was very professional and accommodating to all of our needs (and wants). We built our own car which necessitated many phone calls to Baron. He w Baron was very professional and accommodating to all of our needs (and wants). We built our own car which necessitated many phone calls to Baron. He was very patient and answered all of our questions. First class staff and dealership! More
by Doug
Employees Worked With
Baron Washington
May 27, 2018
Quick Lane The Service in Quick Lane has always been Awesome It may not be the quickest oil change but better than quick is He detail they provide on the most The Service in Quick Lane has always been Awesome It may not be the quickest oil change but better than quick is He detail they provide on the most important part of my life. My Sons SUV. Thanks to the staff of Gary Crossley Ford More
by Danny
Employees Worked With
Chase Matt ivy John
April 28, 2018
EXCELLENT Lisa and Lee are absolutely fabulous. They were both vey courteous and answered all of my questions. They were both very efficient in their jobs. I wo Lisa and Lee are absolutely fabulous. They were both vey courteous and answered all of my questions. They were both very efficient in their jobs. I would highly recommend Gary Crossley Ford to be the place to buy a vehicle. Be sure and ask for Lisa when you are there, I promise she will take excellent care of you, she added that personal touch and went out of her way to make sure that I was happy and satisfied with my purchase More
by Rod 1056
Employees Worked With
Lisa, Lee
April 20, 2018
Bought a used 2013 Mazda CX-5 We couldn't be more pleased with the entire buying process at Gary Crossley Ford. This is our 2nd purchase from this dealer. The Mazda wasn't even th We couldn't be more pleased with the entire buying process at Gary Crossley Ford. This is our 2nd purchase from this dealer. The Mazda wasn't even the vehicle we were going to look at but was sitting next to it. :-) Baron Washington was great and had to stay late multiple nights for us as we work and live in South Kansas City. Very professional dealership and Baron is a great guy! Smooth process with financing and we added a remote start to the Mazda and everything went smooth for us. Highly recommend to give Crossley Ford a chance to earn your business. Did I mention free car washes for your vehicle? Very nice. Thanks Crossley Ford! More
by Brian Stallons
Employees Worked With
Baron Washington & Sean
April 16, 2018
Like it’s supposed to go Went in looking for a new expedition and salesman (Tim Parnacott) said they had a couple. Went for a test drive and loved it. Negotiations were easy Went in looking for a new expedition and salesman (Tim Parnacott) said they had a couple. Went for a test drive and loved it. Negotiations were easy and we had a new car. Thanks to Tim and to the staff for making the experience a nice one. More
by Pfilger
Employees Worked With
Tim Parnacott
